I reset my apple Id password but my iPad wont accept it
I changed my apple Id password but when I type it in on my iPad it tells me that the password is incorrect. Help me please!
This happened to me as well. What caused it : under my Apple ID account, I had the same email address listed under both my primary email as well as additional email so it was duplicated and therefore wouldn't allow Login.
What's solved it. An advisor helped me edit the primary email address... by 1. Logging in under my iCloud account/username.
2. As well we made sure i had signed out of all settings that had my original Apple ID account, iTunes etc., ... also did this on my iPhone.
3. Once I was logged in I edited my primary email address with a brand-new email address. And deleted the additional old email address as well just be on the safe side.
This seem to do the trick.
4. Also updated the new address on my iPhone settings too.
Similar Messages
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I changed my apple ID password but new iphone wont accept it
I just got an iPhone (first time) and did not remember my Apple ID password so I could not finish that step. I reset it via the website, and I have logged in with it so I know it works. But the iphone still will not accept it. I'm afraid to keep trying for fear of getting locked out.
I am still unclear where the phone will not accept the password. Are you talking about for purchasing content or are you talking about unlocking the phone so that you can use it?
If you mean that iTunes will not accept the password - You can try signing out of the account restart the phone and the sign in again. Sometimes that helps reset everything.
Settings>Store Apple ID - tap your ID and sign out. Restart the iPhone - then go back to Settings>Store and sign in. -
I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?
Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling -
I need to reset my Apple ID password, but it says that my security questions were not answered correctly. The email address associated with the questions to reset the answers is no longer available to me. It is my old college email. Does anyone know how to change this email? The unavailable email is not in my list of emails approved in my Apple ID settings.
You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98417) -
I already reseted my apple id password but after resetting the apple ID every time I want to login it still says your apple id is disabled. What can i do someone please help me.
Maria-2 wrote:
I already reseted my apple id password but after resetting the apple ID every time I want to login it still says your apple id is disabled.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I received an email from Apple telling me how to reset my Apple ID password but I know I didn't request it. Anyone else? Suggestions? Should I just ignore it?
Did the email contain your name? Never click on a link in an email like that and do no enter any personal info after clicking in an email.
There have been quite a few people getting these emails. They are a phishing attempt to get your personal info. -
I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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I reset my apple ID password but when I sign in to iMessage or iCloud it tells me incorrect password
My iPhone 5 wants me to sign in to iMessage and iCloud. I successfully reset my password using my pc and then tried signing in on my phone, but I keep getting told the password is incorrect. So I restarted my phone and tried again but got the same thing. Anyone have any ideas what I'm doing wrong?
Hi pete7685,
When you go to the My Apple ID website - are you able to sign in with your new password? What about the www.icloud.com website? If the password works in these two places, try deleting the iCloud account and adding it again on your iPhone.
Apple ID: Changing your password - Apple Support
http://support.apple.com/en-us/HT201355
Follow these steps to change your Apple ID password. If you can't remember your password, follow the steps for what to do if you forget your Apple ID password.
Go to My Apple ID (appleid.apple.com).
Click “Manage your Apple ID” and sign in.
If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you're unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
Click "Password and Security".
In the "Choose a new password" section, click Change Password.
Enter your old password, then enter a new password and confirm the new password. Click Save when done.
The next time you use an Apple feature or service that uses Apple ID, you'll be asked to sign in with your new Apple ID password.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
I hope this information helps ....
- Judy -
Im trying to reset my apple id password but it keeps saying session timed out
im trying to reset my password but it keeps saying session timed out
And in case you need to know what the "time-out" error means, it means that either (1) your internet connection is not strong enough to allow your computer to load the page within the browser's time-out time-limit or (2) the server on which the website is located is too bogged down to send the necessary info to your computer within the browser's set time-out time-limit.
I just thought I would share in case the context helps solve the same problem in other scenarios.
Best! -
How do I reset my apple ID password on my Ipad 2?
My Ipad 2 ran out of battery and now needs my apple ID password, which I can't remember. When I click to reset the password it just asks for the password, so I reset the password on my laptop and it still won't work. Any suggestions?
Hi,
See Here;
How to CHANGE APPLE ID
http://support.apple.com/kb/HE40
Apple ID FAQ
http://support.apple.com/kb/HE37 -
HT4798 I am trying to reset my Apple id password but the e-mail sent to my has no link.
I just remembered my password (I guess) -- I go in here, but the password reset email was worthless. What would happen if I really forgot my password?
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
AlMc6 wrote:
... had to open a new apple id, but my iphone keeps prompting me to sign on to my old one..
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
HT5312 I want to reset my apple id password but-
I think i mis-type my birthdate so i cant answer my security question and the reset email never arrive (to [email protected])
My apple id : [email protected]
Anything i can do ?You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94518) -
The copyright at the bottom shows "2014 iTunes S.à r.l. 31-33, rue Sainte Zithe, L-2763 Luxembourg."
jessiey1112
In addition to stevejobsfan0123's fine reply, I would add for this and any more like it (there likely will be)...
Report then - DELETE WITH PREJUDICE!
CCC -
I read the other threads. I cant restore my ipad because it asks for the passcode. I know my passcode, but all of the sudden my ipad no longer accepts it.
Hi,
My ipad always worked great. I came back from vacation and the "enter your password" screen is different. I entered my password and it doesnt work. It is the correct password because it is the same as my iphone, which is working fine.
I just need to be able to use my ipad. I figured if I restored it, it would let me enter a new password or disable the feature all together. However, i cannot chnge any settings or even restore it because it asks for me to enter the ipad password.
Help? -
While updating to IOS7, I reset my Apple ID password, but now I can't get past the recovey email screen. Any suggestions?
Power your phone off and restart it. It worked for me!
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