I reset my disabled ipad 2 and it is asking me for the apple id which first set it up but i forgot the password for that apple id and the password/recovery information for the recovery email address. What can i do?

i reset my disabled ipad 2 and it is asking me for the apple id which first set it up but i forgot the password for that apple id and the password/recovery information for the recovery email address. What can i do?

Click here and use Apple's iForgot service, or contact their Account Security team, or if you're the device's original owner, take it and its purchase receipt to a physical Apple Store.
(124525)

Similar Messages

  • HT1937 I have two security question and can not remember them also I do not have rescue email address, what Can I do?

    I have two security question and can not remember them also I do not have rescue email address, what Can I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101276)

  • I forgot my answers to the security question and i also lost the rescue email address what can i do to reset my question ?, i forgot my answers to the security question and i also lost the rescue email address what can i do to reset my question ?

    i forgot my answers to the security questions and i also lost my rescue email addrees , so how can i reset my answers ?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT5312 I forgot my answers on security questions and the password of the my rescue email address :( What can I do?????

    Hi,
    I'm trying to add whatsapp to my iphone but it asking me for the answers og my security questions. My rescue email address was an adreess of my brother and he forgot his password too so I cant install any application on my iphone.
    Could someone help me???
    Thanks a lot,
    Wendy

    You need to contact Apple, either through the link in that article or by phoning them.
    (77456)

  • Can not retrieve my password using my email address nor birthday as security question, can not access my purchases to update them even if I creat a new account with same email address, what can I do?

    Has anyone had an issue with password and not been able to retrieve it using email nor answering security questions? This is my case, I tred to do both, I do not get any email from Itunes to let me know how to do. If I try to reset it using my security question, which was my birthday, does not work either. I believe someone changed everything for me and I do not know what to do because in oder to update all my purchases I need my original account. I just created one using same ID and e-mail address, all successful, but it does not mean that I'm able to retrieve all my prurchases because it's a new account...Please, any idea, I appreciate your comments and/or feedback, Thanks!!!

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

  • HT5625 I forgot the iCloud id and the password , I forgot the email id and the password which I used to creat the iCloud id , now my phone is asking me the iCloud id which I have used before , but I forgot that all , no idea at all . Can I get any help ?

    Any hope ? To fix

    Follow the instructions on the page you came from.
    HT5625: AppleID: How to find your Apple ID

  • A favorite web site will not load in 4.01, but did in earlier version. Says "This website does not supply ownership information. Connection Not Encrypted." What can I do to use this important website?

    <blockquote>Locking duplicate thread.<br>
    Please continue here: [/questions/831698]</blockquote><br>
    I just this morning updated to the latest Firefox version, and then find that this much used site will not open. It gives the two messages I list above. The site is www.30god.com.
    I cannot figure out what setting to change to get the site to work.
    I much need some counsel.
    Thanks.
    James Muller

    I appreciate this option, to go back to an earlier version, but I really want to use the latest FF, so the counsel from cor-rel, about dealing with cache and cookies, is the solution I pursued. And it worked!
    But thanks for responding to me. It's great to know that such support is out there.

  • HT201413 Why is it my songs or none of my information appearing in my ipod? What can i do? its been a whole 2 days connected to my itunes and it still says waiting for items to copy

    Why is it my songs or none of my information appearing in my ipod? What can i do? its been a whole 2 days connected to my itunes and it still says waiting for items to copy

    my iPad it get stuck on step 8 with a prompt that says "waiting to copy items" it stays on like that for hours
    Reset your iPad.
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
    I recently upgraded to to the iOS 5 on my iMac and iPad
    You don't need to manually sync using iOS 5.
    Help here >  Apple - iCloud - Learn how to set up iCloud on all your devices.
    Message was edited by: Carolyn

  • I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

    I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

    If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • I have lost my ipad in the lecture room just 2 hours ago, but i donot have any other apple divices and i donot instoll itues in my computer, the only thing i got was my account number and my email. so what can i do to find it??

    i have lost my ipad in the lecture room just 2 hours ago, but i donot have any other apple divices and i donot instoll itues in my computer, the only thing i got was my account number and my email. so what can i do to find it??

    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
    The "Find my..." function is pretty much useless if the device is in the hands of a thief.  All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
    The only real protection you have is with the personal information on the device rather than the physical device itself.  This requires action before the device is lost/stolen.  If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

  • I don't remember the answer to my security questions and I keep requesting that they be sent in an email but I don't think it's the right email.  What can I do??

    I want to buy a game but I have to verify my account.  I don't remember the answers to my security questions and I think the answers are being sent to another email.  What can I do?  How can I change my answers or change my questions??  Or even just find out what my answers are??

    See # 2 below
    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • The ePrint center can not release my email address what I deleted. So, I have to change another.

    The ePrint center can not release my email address what I deleted. So, I have to change another.
    How can I use the address again?
    Thanks.

    Hello GeorgeChang,
    You can not use the same custom ePrint email for your printer until it becomes unlocked in six months.  Sorry for the inconvenience.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

    I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

    I believe part of the recovery process is you get an e-mail allowing you to reset questions.  If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again.  They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why.  They have no way of knowing you really are the owner of the account.  It's like me going to a policeman and saying, "See that car over there?  That is mine, can you open the door for me?" and the police opening it on that basis alone.
    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • Im using an iphone 4s with the latest firmware which is 6.1.3 but my wifi button keeps going grey how can i fix it? i rested network connections and it worked for a while and went grey again,what can i do?

    im using an iphone 4s with the latest firmware which is 6.1.3 but my wifi button keeps going grey how can i fix it? i rested network connections and it worked for a while and went grey again,what can i do?

    Have you worked through the Troubleshooting iOS and WiFi knowledge base article?  If not, see if there is info in there that might help.
    Is the WiFi greyed out on all WiFi networks or just the one?  If it does this on all then there may be a hardwaer problem that needs attention from the techs at an Apple store genius bar.
    Before that, however, try a reboot by holding both the power and home buttons until the apple logo appears and it restarts, ignoring the red slider if it appears.  That clears a lot of iOS hang ups that occur.

  • I forgot the password to my rescue email address, how can i reset my security questions?

    i forgot the password to my rescue email address, how can i reset my security questions?

    You won't be able to change your rescue email address until you can answer your questions, if you can't get the password for that email account reset then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

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