I run a hardware test and it gave me the error code 4mot/4/40000003:HDD-1500: does anyone know what it means?
Hello,
I have a problem of my iMac freezing up regularly for no obvious reason.
So I ran a hardware test and it returns me only with the code 4MOT/4/40000003:HDD-1500.
I need some help to know what that means and how to repair my iMac.
William
William, unfortunately it means your hard disk drive has or is failing and needs to be replaced. Hopefully you have a current backup or clone. You can have the drive replaced at an Apple Store or AASP or do it yourself if you're inclined by following the guide fir your specific iMac at http://www.ifixit.com/Device/Mac_Desktop
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I ran a apple test and got a error code 4mot/1/40000003:hdd-1376 does anyone know what this is thanks
Buy a new drive and replace the old one. While the old one is still working (if it is) I would quickly make a bootable backup to an external drive if you have one, assuming you have no extant backup.
Clone using Restore Option of Disk Utility
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
You will find suitable replacement drives at OWC.
They may also have a video tutorial. Or you may find a written tutorial at ifixit.com. Also may find one by Googling for it. -
My imac is doing strange things:
-delaying between users: when closing session it goes to blue, then takes a while to appear users signin box, and then wont recognize mouse command to enter until a couple of minutes later... then everything seems alright until....
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I ran the appel hardware test and it detected an error:
4MOT/4/40000003:HDD-1233
Does anybody know what that means? HELP!WZZZ answered about where to get iStat. And do check the SMART status. If it is an overheating problem due to a fan or logic board problem, your hard drive is possibly cooking itself to death. If so it isn't a faulty hard drive even though the hard drive might fail. So assuming it's a temperature problem, even if you are able to repair things on the disk with software, that is working on symptoms, not causes. I could be wrong however.
RE: AppleCare: Your iMac came with one year of AppleCare (Apple's warranty program), but within the first year you can buy 2 more years. You have to extend by the one year anniversary of purchase of the computer. Your 10,1 is too old to still be in the first year, and since you asked what it was, I'm sure you don't have it. Bottom line meaning is that whatever this problem turns out to be, you'll have to pay for it. Unless there is something like this. It is for 2011 iMacs with certain Seagate drives. You can put in your serial number for fun, but it looks like yours is too old. Lastly, some people have had Apple help them anyway if it is just out of warranty, but many have not. Your machine is one of these. Type in 10,1 in the search box. Is there an Apple Store near you? Just b/c it's out of warranty doesn't mean you shouldn't have it looked at by Apple. But no one here can say at all what Apple will or will not do.
Hope you get it taken care of! -
My computer seems to be much hotter lately when it is on my lap. Does this ean I need a new battery or is there a problem with the computer? Thanks.
If your machine is noticeably hotter than you're accustomed to even when running on a hard, flat surface, have a look at this article:
http://support.apple.com/kb/TS1473
You may have something running in the background that's using a lot of processor cycles and heating things up unnecessarily (and running your battery down faster and making your fan(s) louder than usual). -
My iMac has been running a little hot, it was suggested to run the Apple hardware test (AHT), as heat can cause problems witht he hard drive.
The AHT revealed the error code 4MOT/4/4000003:HDD-1393 which I assume means a hard dtrive problem. But, what do I do. Is this a critical error or a minor fault. Everything is running as normal, but the machine is getting a little hotter than usual.This indicates problem with HD fan.
Exact nature of the problem is only known to Apple.
We have no way to interpret this error code.
Keep a backup of your data.
When you get a chance, take the Mac to the nearest Apple store to have it tested.
Best. -
Safari and calendar won't open due to 'calendar persistence plug- in problems'. Does anyone know what this means and how to resolve it please?
mac book pro with Mavericks 10.9.5Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Does anyone know what "other" means in the sync summary bar? I have 850mb using storage space in my iphone and can't understand what that is. I have tried to delete everything, restore to factory settings and change the icloud account. Thanks.
Hi there AnthPy,
You may find the troubleshooting steps in the article below helpful.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
-Griff W. -
I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I have a macbook from early 2008, and when I sign onto safari I get an error message for fast browser search plugin. After that error comes up my computer freezes and I have to force it to shut down. Does anyone know what that means and how I can fix it?
Means you have an incompatible Safari extension installed. Look in the /Home/Library/Safari/Extensions/ folder for the offending plug-in and delete it.
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As the title says.
I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?
I don't want to restart it because im scared that something might go wrong.
operating lionLimitLess- wrote:
Hi,
I had the power supply connected when I attempted it previously but even so my problem occurred. My rom is different and so I still need to update it.
Thanks
I wanted to mark your answer helpful too but I didn't know that I could only put it for 2 answers. Sorry
That was good advice by G-N and s/he is correct about it. Unfortunately, ASC allows only 2 "helpful" and 1 "correct" marks per thread. -
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iOS devices do not have the BT profiles that support file sharing and othr general functions. See:
iOS: Supported Bluetooth profiles
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I tried to order a book on iphoto but got the following message from Apple : "the file contains text with drop shadows. As a result Apple is unable to process your order" Does anyone know what this means and how to fix it? Thanks!!
Hello Katiebell62
Check out the troubleshooting steps to try and resolve your issue with purchasing a book through iPhoto.
iPhoto: Difficulty submitting a book, card, or calendar order
http://support.apple.com/kb/TS2516
Thanks for using Apple Support Communities.
Regards,
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i have an iphone 4 and after updating it to the ios5 software, it will not allow me to activate nor allow me to leave the setup page. i plugged it into itunes and it is stuck there too... i cannot even restore it. does anyone know what to do?
I have had this same issue but thankfully fixed it. Follow he steps below:
Sync your iPhone with you iTunes therefore your info is backed up. Unplug your phone.
Go to Settings > Reset > Erase All Content and Settings
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I own an Imac G5. It is running very slow. Did hardware test and got an error code 2STF/8/3:S-ATABUSO-Master. What is my next step?
Also how do i run disk first aid on the computer off of the install disks? Which disk do i do it from. Thanks in advance. StuartSounds like your hard drive it about to die.
I would backup ASAP.
To run First Aid on your disk, you need to boot from the install DVD for your Mac.
After selecting the language, open Disk Utiltity and repair the disk.
If it reports errors that DU is unable to repair, report them here and we will provide additional help.
Allan -
Anyone heard or seen an apple hardware error code 4MOT/4/40000003:HDD-1255 ?
i just did an apple hardware test and this is what i got. my imac running slow. it hangs and stutters often.
It may mean the hard drive is failing or has failed but try den.thed's suggestions here > https://discussions.apple.com/thread/2466535?start=0&tstart=0
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