I see 3 charges that I did not download how do I get the refund put back to my card

I see 3 charges that I did not download how do I get refunded back?

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  • I have a charge that we did not authorize. how do i get this removed?

    I have a charge that we did not authorize with i-tunes. How do i get this removed?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • Several purchases were made on my iTunes accounts that I did not authorize, how do I get the charges reversed?

    I have noticed that some emails were sent to me saying Receipts of purchases, and my iTunes account balance was depleted. How can I reverse these charges and hand my account readjusted. I immediately changed the password, so I just need to undo the damage.

    Did not come through right: http://www.apple.com/emea/support/iTunes/contact.html

  • I am so angry - there has to be a misundering.  my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone

    I am so angry - there has to be a misunderstanding.  my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone number for security and the dingbat girl who I'm emailing send me a link that does not work.  And I am extremely frustrated.   Please help.  I need a phone # to contact security.

    Contact Apple Support here:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT201269 I just bought a 5S Iphone and will be retiring my Iphone 4.   The music copied from Itunes to my new phone, but the apps did not.  How do I get the apps to copy to my new Iphone?

    I just bought a 5S Iphone and will be retiring my Iphone 4.   The music copied from Itunes to my new phone, but the apps did not.  How do I get the apps to copy to my new Iphone?

    The same way they were put on the previous iPhone, sync them.
    Alternatively, read the article from which the question was posted and follow the explicit instructions provided.

  • I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work

    I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work?

    In that case the procedure assuming it is a PAYG phone is to get an o2 PAYG sim, put £20 on it and then make a few calls making sure you leave £15 on the sim to pay for the unlock. Then there is an online unlock request form on the o2 site just fill this in. It takes between 1-14 days and you get a message from o2 telling you how to complete the official unlock through iTunes.
    I got my o2 unlock in nov 09 so this is not just opinion.

  • I have a Bing toolbar that i did not download, how do i take it off?

    I had the Google toolbar for my Firefox, now all of a sudden i have a Bing toolbar that i did not download and i can not find how to take it off. I don't want it I want Google back! I can't seem to get rid of this Bing thing.
    == This happened ==
    Every time Firefox opened
    == not sure

    '''Restore Default Home Page'''
    1. On the menu bar, located on top of Firefox, select Tools | Options
    2. Confirm you are in the '''General Panel'''
    3. Click '''Restore to Default'''
    4. Finally, click '''OK'''

  • My download did not work. how do i get the app i bought?

    How do I get the app I bought but download failed, but is marked downloaded?

    Hey there petertoledo,
    It sounds like an application was downloaded from the Mac App store but it is not working correctly, and you cannot redownload it. Use the following info to delete the incomplete/non working application first:
    OS X Mountain Lion: Install, update, and uninstall apps
    http://support.apple.com/kb/ph11356
    Uninstall apps
    To uninstall apps you purchased from the Mac App Store, hold down an app’s icon in Launchpad until all the icons begin to jiggle. Click an app’s delete button (x) to uninstall the app.If an icon doesn’t have a delete button, that app can’t be uninstalled. For example, apps that come with OS X can’t be uninstalled.
    To uninstall other apps, drag the app to the Trash (the Trash is located at the end of the Dock), and then choose Finder > Empty Trash.If you change your mind, before emptying the Trash, select the app in the Trash, and then choose File > Put Back.Warning: When you empty the Trash, the app is permanently removed from your computer. If you have any files that you created with the app, you may not be able to open them.
    Then download it again from the Mac App Store with the following article:
    Mac App Store: Finding your purchased apps
    http://support.apple.com/kb/HT4483
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • HT3819 I have bought a new computer because my old one is out dated.  I have upgraded everything, but my ringtones did not download how do I get them back?

    I just bought a new laptop, beacuse my old on was out dated.  On the old one my ringtones are on the itunes, however when I upgraded they did not download to the new computer in itunes, how can i get them back.  The old computer will not support the upgraded version IOS-5?  Thanks for your help.  Mitzi

    As far as I know ringtones can only be downloaded once. If they are still on your old computer then you should be able to copy them over via, for example, a flash drive, and then add them to the new computer's iTunes via File > Add File To Library (or Add Folder To Library) - they should then appear in the Tones part of your iTunes library.
    You should be able to locate where the ringtones are stored on your old computer by right-clicking on them in iTunes and selecting 'Show In Windows Explorer'

  • HT204088 i have 4 apple itunes charges on my bank account that i did not authorize. how do i get them off?

    i have charges in my bank account for itunes i did not purchuse. whats up?

    If you haven't made those purchases and nobody else has access to your account or devices and they aren't temporary store holding charges, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My 2 year old bought apps that I do not want how do I get a refund?

    Is there a way to delete/refund an app?

    Amy,
    Although Apple is not obligated to provide a refund, there have been many cases reported here where they will do so if it is explained that it was an unauthorized purchase by a minor.  So it is worth a try, which you can do at iTunes Customer Service.
    Going forward, as FanBoy suggests, set all the restrictions.  It would also be a good idea to take your credit card off the account, and just load it a little at a time with gift cards, so that your exposure to unauthorized purchases is minimized.
    Adding the link to Customer Service:
    http://www.apple.com/support/itunes/contact/
    Message was edited by: ed2345

  • There is an app that I did not download in my update section.  I read reviews and it seems to be spy ware.  How do I get it from not showing up on my app updates?

    There is an app that I did not download in my update section.  I read reviews and it seems to be spy ware.  How do I get it from not showing up on my app updates?  I do not want to download or update it, obviously. 

    If the app is G-Toolkit and you have a Gmail app on your iPhone, delete the Gmail app.  Apparently the G-Tool kit is tied to a Gmail app.  From searching the web my impression is that G-Toolkit is not spyware and is from a legitimate company that produces app for several platforms.

  • App downloaded that i did not download

    Early this morning my AppleID was blocked due to my account being accessed from an unkown computer.  Then I find an app for some game that i did not download.  I promptly deleted it.  Has this happened to anyone else.  i suspect someone tried to hack my account and put some malware on my ipad.  Thoughts?

    Your Apple ID was hacked. You need to immediately change your Apple ID password, by logging in here:
    https://appleid.apple.com
    You should also enable two-factor authentication to prevent future hacking.
    http://support.apple.com/kb/ht5570

  • TS1292 I have a DVD with a digital copy that I did not download before it expired. I still have the code but am I just out of luck?

    I have a DVD with a digital copy that I did not download before it expired. Is there a way to still get the digital copy?

    If the offer has expired, then unless the movie studio is willing to issue you a new code then there's nothing you can do.
    Regards.

  • HT4436 Since installing Ios7 280 music tunes out of a total of 360 will now only play when I'm within range of WiFi. How can I get them back on my Iphone 4s and scrap this stupid icloud that I did not want or ask for in the first place.

    Since installing Ios7   280 music tunes out of a total of 360 will now only play when I'm within range of WiFi. The remainder now appear with the stupid Icloud logo beside them. How can I get them back on my Iphone 4s and scrap this stupid icloud that I did not want or ask for in the first place. Why can't rotten apple ask if you want the dam icloud rather than just stealing everything without permission and then you can only have access to it through wifi.

    Wow, just posting and it seems that there is a solution that is working for me...
    What I've did is I turned off iTunes Match on my iPhone, then turned in on again. Now in my iTunes library on my mac I can get the duplicates to be matched or uploaded to iCloud with a right-click, add to iCloud. iTunes Match starts to check the songs and everything is done correctly. Pretty nice!

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