I sent Firefox to the trash on my mac but can not empty the trash because of locked files. I want to do a fresh install because the update made it impossible for me to get into my e-mai account. how do I delete the old firefox?
re: uninstalling by moving Firefox to the trash: i received the following message: There are some locked items in the Trash. Do you want to remove all the items, including the locked ones, or just the unlocked items?
I have tried to un lock and to remove all items and have been unsuccessful - repeatedly.
Try:
* http://support.apple.com/kb/TS1402 Unable to move, unlock, modify, or copy an item in Mac OS X
Open the file information via one of these methods:
* Right click on the File or use the File menu and select "Get Info"
* Mark all files and press Command + Alt + I
In the "General" tab remove the check-mark in "Locked"
Trash and delete them.
Similar Messages
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I need to reinstall Adobe Acrobat Pro 9 for MAC, but can not find it online.
I upgraded my MACBook Pro to Yosemite and now receive an error message that I need to reinstall Acrobat in order to run updates. However, I can not find Acrobat 9 Pro for MAC online. Please help.
That is correct Steelgrrl you will want to locate your installation media and copy the installation files to a USB drive on a computer which does have an optical drive.
Alternately if you purchased from Adobe directly and choose the download option at the time of purchase then the download will be available under your account. You can find more details at Find a download link on Adobe.com. -
I have been using Elements 8 ever since it came out, and all of a sudden the cropping tool has changed: I can no longer crop horizontally or vertically, only diagonally. The up/down/side arrows have disappeared! Please help if you can, I'm no longer able to make my photos look their best. Thank you in advance.
Quit the editor (Quit PSE on a mac). Then restart it while holding down ctrl+alt+shift (command+option+shift). Keep the keys down till you see a window asking if you want to delete the settings file. You do.
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I purchased MacBook Air I have a Microsoft Offic and School for Mac. Is there a way to download this product using info from the box since I can't put the disk in the Air
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hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help
Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine. -
I lost my iPhone a few days ago and I put it on the lost mode. I don't want to give up looking for it. If a person stole it, is there a way for them to get into it or is it locked? I don't want to give up!!! But if there is a way that they could get in and take over my phone with a new number without me deactivating the iPhone and activating a different phone with my number.
lost mode don't depend of the sim card. If you take your Iphone on Lost mode... anybody can use it with the original card sim or with an other one.
Did you try to localise it ?
But hope that thief don't make a restore of the Iphone... Call your Mobile Operator to try to block the IMEI Number. -
My daughter has somehow figured out how to register for her own Apple ID but she is very underage. She is not giving me the correct info for me to get into her email. She has downloaded some apps that I would not allow. How can I recover her Apple ID info?
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
I Had to replace iPad for another the one I replaced wouldn't charge so it was dead . I have received new one and tried to get my info off the cloud from old iPad but can not retrieve it what to do ? Please help
Restore the backup of your old iPad to your new one, as explained here: iCloud: Restore your iOS device from iCloud.
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my airport extreme has connected to a Tplink router, i set my AE in Create network, so i get a problem of Double NAT. How can i repair this probleme because i have to use TPlink for my IP TV and i want to use AE to creat my network and the guest NW. If we don't have a solution for this question, can i set my AE to use the IP TV and how??? I'm using a 4th Airport extreme
No, not unless it is simply a network connection.
How is your IPTV being provided.. if it is using a separate vlan or separate vpi/vci in the adsl connection. Who is your ISP?
Is the TP-Link ADSL?
Is the IPTV using a separate voice channel on adsl?
Or a different vlan.
Sorry but it is something where a definite answer is not possible unless you provide all the details.
The setups are unique to each ISP around the world..
Here is one for our local ISP.
http://www.avenard.org/iptv/Setup.html
He has a section on getting this working with apple router over wireless.. look
http://www.avenard.org/iptv/IPTV_and_Wireless.html
Google around and see if other people have had success.. the whole setup is tricky.. and it is hard if nobody has used it who actually understands networking. -
My kid down loaded mackeeper and now I can not get rid of it. I have tried all techniques suggesting on several sites and still can not empty the trash can. keep getting error code -8003. Help.
http://reviews.cnet.com/8301-13727_7-20020873-263.html
This should help you empty what's currently in the trash, but is no guarantee you got everything related to MacKiller off the drive. See Ogelthorpe's link. -
hey guys . . how come I get updates, but can not updates them as they are "not applicable" for the "version" of the pad?, hey guys . . how come I get updates, but can not updates them as they are "not applicable" for the "version" of the pad?
The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ... -
Im looking at purchasing illustrator CC for my MAC but can I also use the same license on my PC laptop? as you get 2 seats with the license?
Thanks for your help in advanceCloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each -
For some reason I can not empty my trash. There are over 16,000 items in there and it is really running down my free space on the hard drive. When trying to empty the Trash it keeps saying that there are items locked e.g. whatsnew.htm is locked and therefore I can not continue with the deletion of the items.
Does anyone know why this happens and what I can do to correct the problem? All I want to do empty my trash but this seems to be a little more difficult than it should be!
ThanksHi Welcome to the Discussions.
Try holding down the option key and select Empty Trash. If that doesn't work, open the trash, control+click on the locked file and select Get Info from the contextual menu. Uncheck Locked in the window that opens and enter your password when asked. Close the window and empty the trash.
If those things don't work there are a few more ways to do it.
John -
I am trying to get space on an external hard drive which has some old time machine back up files that I do not need but can not eliminate, even by going into the time machine, clicking on the backup file to be eliminated and using the drop down menu with the gear box symbol to eliminate
I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots. -
Hi Everybody,
I use an Epson Stylus Office BX320FW printer with my IMac. Since upgrading OSX, I have lost the ability to print and scan. I have downloaded printer drivers from both Epson and Apple. I am using the printer in wifi mode but can not get it print or scan. How do I uninstall the Epson software and start all over again?
nickel_man_65Not using any mouse pad, I have a very smooth desktop. But I just tried to use a sheet of A4 printing paper, but no result, the problem persisted.
Someone on this forum suggested, that USB3 may interfere with the magic mouse.
I have 2 LaCie HDD's about 70 cm away from the mouse, I use them on Thunderbolt. But in operation or not - the result is the same, the mouse plays up! Just now I was clicking the desktop and the mouse created a new folder!!
Thanks for the advice, Bee
Cheers, Gerd
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