I set up ITunes etc. but keep getting the same error message: itunes cant connect ....error

I'm getting very annoyed. Last night I bought an Ipod Touch for my son's birthday today. Tried to set it up last night...no go. I figured I was just tired and thought to try again this morning. I hooked the Touch up to my PC (running WIn7 Ultimate), downloaded the latest ITunes and set up "my" Apple ID. The fact I had to use my Visa was another annoyance. I set up HomeShare on his and my PCs and figured I'd activate the IPod from his PC, because it said on the acct. page that you could activate the acct. on only one computer. I plugged it in and got the " usb to itunes" image on the ipod screen, opened Itunes, checked for updates and it was the latest version. It said I have activated it on 2/5 PCs and before I could do anything else, I got the error message: " iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065)" which pops up everytime. Still haven't seen the "app screen" on the ipod. I must say I'm rather disappointed with Apple after hearing how good it is. Doubt if I'll ever buy a Mac PC. They seem to be worse than MS for proprietary bs. If I can't get this working soon it's goin back.If anyone has had the same problem, I'd appreciate any feedback Thanks.

Have a look at the articles mentioned here:http://support.apple.com/kb/TS3694
Unknown Error containing "0xE" when restoring: To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

Similar Messages

ITunes keeps providing a message that iPod is currupted. I have restored the iPod and reloaded iTunes but keep getting the same message that the iPod is currupted.

iTunes keeps giving me the message that my iPod is currupted. I have restored the iPod and reloaded iTunes but keep getting the same message. What's weird is that my iPod will connect to another PC and that my PC will connect to my daughter's iTouch. Any ideas? My iPod was working with my PC for years and just started getting this error.

According to this article: http://support.apple.com/kb/TS3694
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
B-rock

I am trying to hook up my Airport Express to my current network and AirPort Extreme but keep getting the same error message: "This version of AirPort Utility doesn't support this base station. Go to AirPort Service and Support for more information."

I am trying to hook up my Airport Express to my current network and AirPort Extreme but keep getting the same error message: "This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Any thoughts?

This sounds as if you have an older AirPort Express that is no longer supported by the newer Mavericks operating system.
To check and see if that might be the case, locate the model number on the side of the AirPort Express. It will start with an "A" followed by four numbers. Hard to see in the faint print.....so you may need reading glasses or a magnifying class to see the model number clearly.
Model numbers A1084 and A1088 of the AirPort Express are no longer supported by AirPort Utility in Mavericks.
You will need to use a Mac running Leopard, Snow Leopard, or a PC to be able to administer the older AirPort Express.

I keep getting the same junk messages and can't get rid of them permanently. Any suggestions?

Please help - I keep getting the same junk messages and can't delete them permanently. Same thing happens in the Trash folder. Anyone have suggestions?

Please help - I keep getting the same junk messages and can't delete them permanently. Same thing happens in the Trash folder. Anyone have suggestions?

Hi, Since updating to 10.7.2 I cannot make any changes to my web site. I just keep getting the same stupid message asking if I have an account even though I am already logged in. Any thoughts. Thanks

Hi, Since updating to 10.7.2 I cannot make any changes to my web site. I just keep getting the same stupid message asking if I have an account even though I am already logged in. Any thoughts. Thanks

Go and log out of your MobileMe account and then try logging back in again with a dummy username and password. This can help clear it and then just log back in again with your normal username and password.
Note though that iWeb does not require a password or username to use it - this is MobileMe.
Also, start thinking about MobileMe alternatives before you are forced to in June.

Trying to remove an old version of I Tunes and keep getting the message "The folder path I Tunes contains an invalid character' . It won't let me go any further, have tried deleting/repairing the program but keep getting the same message?

trying to remove an old version of I tunes, but keep getting the message 'The folder path I Tunes contains an invalid character'
It won't let me go any further, have tried deleting/repairing but get the same message and am blocked from continuing?

Hi Barbara,
I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7, who like myself was a newbie on this platform, b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
Regards
John

TS1717 I can't open Itunes, I have an error that says says MSVCR80.dll is not found. I have tried twice to uninstall and reinstall but keep getting the same error message. Can anyone help?

I can't open ITunes, I have an error message that says MSVCR80.dll is not found. Is anyone able to help solve this issue for me. I have tried to unistall and reinstall ITunes twice but continue to get the same error message.

A msi file is short for microsoft installer. It normally is for installation, removal, and maintenance for a program. So iTunes.msi would be used for the updating of the program. For some reason it isnt finding this so we can't update, install, or remove it.
From what I have seen windows installer cleanup utility solved related problems before.
I found this forum about removing and installing a new iTunes. It was about someone who was trying to isntall iTunes, and was looking for msi file and asked for help. Using this should allow you to be able to install iTunes. It won't give you the msi file but will allow you to isntall iTunes over again.
This was what was said.
Another option in case you can't get an msi. (Or even if you can ... the msi's mentioned in the messages may be damaged rather than missing.)
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time?

When I run iTunes diagnostics, I keep getting the same message, no audio cd found, even if I have one in there that I know works.

I have not been able to import or burn cd's since August 2012. I have checked my registry settings and most other suggestions I have found in "support". About 1 in 10 attempts at diagnostics will recognize the cd I've inserted for the diagnostics but when I put in a CD-R it does not allow me to burn a playlist or recognize that I have inserted a blank cd. Please help, as I am PC/Mac illiterate and cannot afford to pay someone to fix what was working just fine before August.

Have a look at the articles mentioned here:http://support.apple.com/kb/TS3694
Unknown Error containing "0xE" when restoring: To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

HT1567 When I run iTunes diagnostics, I keep getting the same message, no audio cd found, even if I have one in there that I know works.

I cannot sync my iPad and I think this issue is what is causing my problem, butr I really don't know:(

Have a look at the articles mentioned here:http://support.apple.com/kb/TS3694
Unknown Error containing "0xE" when restoring: To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

Keep getting the same update message

This is the message we keep getting:
An update is required to use Folio Builder. Please click here to download the Folio Producer tools.
We have installed this update but Folio Builder still produces this message.

Still struggling with this and quite frankly this is getting frustrating to the point where I'm losing confidence in Adobe Support.
Spent hours today with them trying to uninstall, re-install, setup new user accounts, all to no avail.
I followed the process they outlined to completely uninstall all Adobe Services, caches, and preferences (shown below). I did all this, and...
1. Re-installed just InDesign CS6 from Adobe Creative Cloud Account Manager.
2. Then went to Help -> Update, Installed DPS tools as instructed, and still got the "update is required" message shown above.
3. I've clicked that link, exited InDesign, downloaded file from the New Downloads section...
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5377
4. Ran patch file and completed update
5. Restarted, opened InDesign. Still get greeted to that pesky "update is required" message when I try to launch Folio Builder.
Is Adobe working on a fix for this? This can't just be affecting me.
If anyone's interested, here is the complete uninstall process as outlined by Adobe from my as-yet-to-be-helpful customer support chats...
Please make sure that you have the DVD or Download Link before performing the below steps.
Please uninstall all adobe Softwares from the following location.
Macintosh Hard Drive/Applications/Utilities/Adobe Installers and run the uninstaller of all adobe applications.
Please go to following link for downloading the Cleaner tool and then run it.
http://www.adobe.com/support/contact/cscleanertool.html
Now restart the computer in your original account and delete all the below mentioned folders from following locations. If you don't find any adobe folder or the following folders then leave it and move to the next step.
* means all the files and folders beginning with Adobe
Applications/Adobe*
/Applications/Utilities/Adobe*
/Library/Application Support/Adobe*
/Library/Application Support/FLEXnet Publisher/
/Library/Preferences/com.adobe*
/Library/Preferences/FLEXnet Publisher/
/Users/[user]/Library/Application Support/Adobe*
/Users/[user]/Library/Caches/Adobe*
/Users/[user]/Library/Caches/com.adobe*
/Users/[user]/Library/Preferences/Adobe*
/Users/[user]/Library/Preferences/com.adobe*
Please create a new Administrator account from the Apple Menu->System Preferences->Users&Accounts and name it Adobe or any convenient name.
Please restart the computer, login with new account and install the product from the DVD, Desktop folder or Application manager.
Restart the computer and then check the Software.

I'm having issues with iTunes I need to download iTunes again but keep getting the message the older version can not be removed i'm using windows 7

Any help would be most welcome.
Thanks

Hi there Jamaal44,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W.

Trying to reinstall firefox but keep getting the same notice that system needs to reboot to complete uninstall of previous version. System reboots but no more happens

I keep tryingto reinstall Firefox on Windows Vista but every time I receive a notification that my machine needs to reboot to remove remnants of previously uninstalled version. System reboots but Firefox does not install !!

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox version if possible.
*Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup

Firefox wont run on new hard drive (MAC) Get message saying there is already a copy, but I have trashed it from applications and I keep getting the same message and I cant use Firefos

I have tried reloading
the Firefox program several times, but keep getting the same message. Firefox appears in the toolbar, but the program never will rujn

Hello Dave,
This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

I am trying to update itunes but keep getting 'The feature you are trying to use is on a network resource that is unavailable - Click OK to try again, or enter an alternate path folder containing the installation package 'itunes64msi' in the box below'. ,

I am trying to update itunes but keep getting 'The feature you are trying to use is on a network resource that is unavailable - Click OK to try again, or enter an alternate path folder containing the installation package 'itunes64msi' in the box below'.
I am unable to install and also i cannot uninstall itunes, can anyone HELP PLEASSSSSSEEEEEE!!

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer. It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes

I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer". It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes software.

Greetings cdewinkel,
It seems your iPad is not staying connected to your computer during syncing. The following article provides a number of troubleshooting steps which may help. This article is intended for devices which are not being detected, but the troubleshooting steps are relevant to your issue:
If you don't see your connected device in iTunes for Mac - Apple Support
Make sure that your device is on
Also make sure that you can get to the Home screen.
Get help if you have one of these issues:
Your iOS device won't respond or turn on.
Your iPod won't turn on.
You forgot your passcode or your device is disabled.
Make sure that your Mac supports your device
See the system requirements for iPhone, iPad, or iPod.Check your USB connections
Unplug other USB devices from your Mac and try again.
Try a different USB port.
Try a different USB cable.
Learn more about using USB cables with your Mac.Make sure that your device trusts the computer
You might get an alert if you haven't connected your iOS device to this computer before. Unlock your device and tap Trust.
Learn more about the Trust This Computer alert.Restart your device
Restart your iOS device or reset your iPod.Restart your Mac
Turn your Mac off and back on.Update your software
Check for software updates on your Mac.
Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
Get more help
If you still don't see your device in iTunes, contact Apple Support.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

I set up ITunes etc. but keep getting the same error message: itunes cant connect ....error

Similar Messages

Maybe you are looking for