I shouldn't have done the update because now desktop will no longer run

I have spent the last 6 hours trying to fix this.  I ran the available update yesterday and now as soon as I plug my Bold 9900 in, I get an error message and it does not sync.  I decided to try to reinstall the 7.1 update directly from the BB website to ensure if the update was corrupt, I could try to repair it.  Instead, I get an Error 1723.  I noticed that I still had an old 5.0 version of desktop on my PC, so tried to uninstall that doing a clean uninstall and get an Error 1316 message.  When I try to follow the instructions under KB04272, again going through the Control Panel does not work as the uninstall will not work as there is obviously a file missing.  I tried renaming the installshield, I tried repairing both the old version and the 7.1 version.  I am now at the point that I have both on my PC still and I cannot uninstall or repair or install either of them! 
I would like to find a solution beside wiping my whole machine, but after this much time, I'm thinking wiping my machine or tossing the phone are pretty much where I want to go.  Can anyone suggest and alternate for me?
Thanks

i went through everything that i had changed since it last worked, it turns out it was some software installed with my new webcam that was preventing both firefox and utorrent from starting. the windows update restarted the computer for the new software to start working. All fixed now as the software was non- important

Similar Messages

Maybe you are looking for