I signed into iCloud with an email account that I don't have now and can't remember my password changed it with apple but forgot about iCloud aim changing my phone over to virgin but can't back up my stuff. Is their anyway I can change iCloud email at all
Hi
Can anyone help me I signed into iCloud with an email address that i can't use now I have forgotten the password I used have tried all the ones i would normally use. The problem is i am changing my phone to another provider but need to back up my stuff. Is their anyway I can change the email address? If I can't will I loose all my stuff of my phone it is an iPhone 4s
Thanks
Is your phone signed into an old iCloud ID ("email address") and you need to change it to your current ID? Is so, there is a way around this.
Otherwise, you can either try resetting your password at https://iforgot.apple.com or by contacting Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or you can back up your phone to your computer instead. To do this, connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases. Then go to File>Devices>Back Up.
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Welcome to the Apple community hbefland.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
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When I first opened my itunes acct. i was sharing with my daughter. some time ago she got her own acct. i thought i should get my own too. so for the last several years i used my new acct. i reciently wanted to add some new cds to my ipod and it said that some of the songs that i purchased were no longer there. and were associated with a different acct. so i tried to log in to my old acct. but it asked for my birthday and the one i entered didnt match the records, and i no longer have the email address from the old acct to email me so i can reset the password. i have well over 100 songs that i purchased back then and i cant believe i cant get them back!! someone please help me. i love my music and i really want my other songs back.
Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH -
I Need help to take off an old email account off my iPad can you help me?
Do you mean to edit your APple ID or to remove a mail address from the mail app.
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Everytime i try to download anything i get a verification email sent to my old email account, which is the on my apple id is signed up to and i dont have the password to that email account. Does anyone have any suggestions?
calum2208 wrote:
... Does anyone have any suggestions?
Have you tried to Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
Is there anyway anyone can help me. I don't know if I have to go to a setting in my computer or anything. So if you could just tell me why they are not working that would be great!!
See if this - http://support.apple.com/kb/TS3970?viewlocale=en_US&locale=en_US - can be of any help.
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I have one computer and one iTunes library and two devices hooked up to it. But I have to apple IDs a different one for each of the two devices. When I try to buy or update something using my account and password it asks for the other account password so I can buy or update anything. I can log into this website using my accountant it recagnizes me but i still can't get it to work on the App Store . I don't know I'f this matters but I just updated to iOS 6 and then tried it and it wouldn't work. Before I updated it , when I would try to get an app or something it would still ask me for the other password , but if I pushed cancel then it would ask me do mine and then it would work , but it doesn't do that anymore. If I push cancel it just cancels and does nothing. I hope you can give me some suggestions, I really need your help:)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
My iPHone tells me I don't have enough iCLoud storage. When I manage my storage from Settings it shows 1 backup for my primary phone and it's 5GB. I understand that is what Apple provides for free and I could upgrade but I don't want to upgrade. I have transferred most all my photos to the computer and I have no music on my device. And this was several weeks ago and I have attempted to backup since hoping it would create a new backup but no good.
I have even went in the backup and turned off Camera Roll since it's the largest but still no good.
If you have any suggestions other than upgrade your storage plan please help.
ThanksTry deleting the old backup.
Settings>iCloud>Storage & Backup>Manage Storage, tap the device name and on the resulting screen, scroll down and tap on Delete Backup. -
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Hi mopster555,
Thanks for the question. If I understand correctly, you are not receiving messages on two iOS devices. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iOS: Troubleshooting Messages - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
So my home computer decided to quit... I am trying to start using my work computer more now. I have itunes with a library of only 150 songs. My iphone has over 550 songs. Even after I sync my phone to my new computer and mark items purchased to be sync it doesn't increase on itunes. I know I've purchased songs on my iphone so that is my first problem...
Next, at home I copied CDs onto itunes which I sync'd onto my iphone. Am I right that I will lose all these songs now when I update my software?
To summarize:
I have no way to back up songs that were not purchased on itunes?
How do I sync my iphone purchases into itunes correctly (since it isn't working now)
Will I lose content from my iphone, if it doesn't show up on itunes before I update my software to 5.0?
Am I making sense?iOS 6.1.3 Software Update
iOS: How to update your iPhone, iPad, or iPod touch
Since your updating from iOS 4 to iOS 6, you will most likely lose your songs, but if songs were purchased from iTunes, you can try this:
Downloading past purchases from App Store, iBookstore, and iTunes Store
You can redownload from iTunes on your iTouch, if running iOS 5 or better. -
How to change a iCloud email address that I don't have the password to?
I have a non email address as a iCloud account and I don't know the password to. I can't verify the email because it's not a real email address. I have a separate Apple ID that I use for apps but the iCloud account is different. How can I solve this problem?
You need to contact the previous owner and have them remove it.
Find My iPhone Activation Lock: Removing a device from a previous owner's account -
Is there a way to link my account with my wifes account so we don't have to pay twice?
I want to link my wifes account with mine in itunes, but not sure how. Any suggestions?
You can share accounts, so that what is available on yours will be available to your wife and vice versa.
There's a whole slew of rules, but if you're under the same roof you'll be fine.
Go to Itunes menu, choose Advanced, and Home sharing.
Good luck
Max -
I can't remember my password of the old apple id for unlock my iPhone 4s.
I did everything for confirm that apple id is mine.
I opened website ‘iforgot.apple.com’ and do it to follow things that they tell.
The last things, they told me that ‘When you recieve your sign in information, follow the directions in the email to reset your password’
BUT NOW I DIDN'T GET SOME DIRECTIONS FROM THEM.
I have to wait ? How long ? Or something alse ?
TELL ME PLEASE .
<Email Edited By Host>Hello bbenkmholic,
Thanks for using Apple Support Communities.
Since you have already intiated the reset for your Apple ID password to be reset, but have not received the password reset email, then please do the following:
Refer to the Apple ID Support page if you are unable to reset your password using the steps in this article. If you know your Apple ID password, you can also choose to change your Apple ID or change your password.
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Take care,
Alex H. -
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