I spilled a small amount of wine on my macbook pro, I know, killing myself over this! I dried it fully but 24 hours later the keys are very sticky and it won't find the Bluetooth module - everything else seems to be working fine. Thanks for any tips!

I spilled a small amount of wine on my macbook pro keyboard, I know, killing myself over this! I dried it fully but 24 hours later the keys are very sticky and it won't find the Bluetooth module so I can't use my magic mouse - everything else seems to be working fine. Thanks for any tips!

Your keyboard will never be right again; it needs to be replaced. There's no effective way to clean sticky stuff out of it. Your Bluetooth module may have been shorted out and destroyed, and it probably isn't dry yet after only 24 hours.
Take your machine in for repair, and expect a hefty bill in the hundreds of dollars.

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Safari is locked. Everything else seems to be working fine

I am trying to use Safari on my IPad and it is locked. Everything else in the Ipad works. I think it because I tried to download some software.

First close Safari in the multitask window, double click the home key and when the window opens hold your finger on the Safari icon until it starts to wiggle and the red minus sign is in the left corner, touch the minus sign to close the program, then open your settings and click on Safari then click on clear history, then restart your iPad by holding down the on/off and home buttons at the same time until your see the Apple logo.

After updating to Mavericks I can't open iTunes. I keep getting a popup telling me to unclick "run in 32- bit mode" in iTunes info. I have done that several times and rebooted. Everything else seems to be working fine.

After updating to Mavericks, I can't open iTunes. I keep getting a pop up telling me iTunes needs to run in 64-bit mode. After following directions several times to go to Finder, iTunes, Get info and "unclick 32-bit mode" it still won't work and i keep getting the smae pop up window. I've rebooted several times also.

What version of iTunes do you have? The current version of iTunes for Mavericks is 11.1.5 and the default mode is 64 bit. If "Open in 32 bit mode" is checked and you cannot uncheck it are you logged on using an account with administrative priveleges?

I have no sound in Netflix, everything else seems to be working fine

Sound from all other functions working. Any ideas?

And, on a couple of occasions, I could not get it to play without unplugging and replugging the power.
This also happens sometimes with the 2nd-gen model. I just keep clicking the menu button on the remote every few seconds until I finally get a picture. I've never had to cycle power to resolve it. But sometimes it does take a while. Sometimes the power light even goes out (clicking the menu button turns it back on).
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HT4191 Notes between my iPhone and Mac are not syncing. I have an iCloud account, and Notes ar turned on... what am I doing wrong. Everything else seems to sync just fine.

Notes between my iPhone and Mac are not syncing. I have an iCloud account, and Notes are turned on... what am I doing wrong??? Everything else seems to sync just fine.

Hi morganfromwalla walla,
Notes is turned on in iCloud on both the device and the Mac?
Cheers,
GB

I need to get raw plugin for Canon 5D Mark iii for CS6 the adobe website has changed and I can not find the download.. it keeps looping me back to the product download

I need to get raw plugin for Canon 5D Mark iii for CS6 the adobe website has changed and I can not find the download.. it keeps looping me back to the product download page without the raw

Which operating system are you using?
Have you tried Help>Updates from within photoshop cs6 to get either camera raw 8.3 or 8.7.1, which should enable photoshop cs6 to open the canon 5D Mark III files.
(version of camera raw depends on your operating system)
If that doesn't work try one of the following camera raw plugin installers:
Camera raw 8.7.1 plugin
https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html
If you have windows xp or vista or mac os x snow leopard (10.6.8), then you'll have to use the camera raw 8.3 plugin installer:
https://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html

Cs6: All the apps seem to be working fine, except for Illustrator and Photoshop

I just purchased and installed CS6. All the apps seem to be working fine, except for Illustrator and Photoshop. Why would that happen? I'm a freelancer and I have jobs to finish... can anyone help with this?

what's the problem with ps and ai?

IPad 2 suddenly showing "no service" but seems to be working fine otherwise. Any need for concern? Hard close didn't help. Changing locations with different wi if servers didn't help.

iPad 2 suddenly showing "no service" but seems to be working fine otherwise. Any cause for concern? Time to get a new iPad?

It is not picking up the wifi - though it says it is connected . All other devices are connecting fine to the same network

I have a new MacBook and I'm having trouble with the help section. I would like to rearrange the order of my photos with in an Event, how do I do this? I follow the directions but it will not work. Thanks for some tips.

I have a new MacBook Pro and I'm having trouble with some of the Help sections. I want to rearrange the order of my photo's within an Event. I have followed the directions but it will not let me do it, what am I missing? Thanks for any tips.

Are you talking about iPhoto? If you are please post this in the iPhoto forum, thanks!

I tried to download a tv series and only 2 of the episode actually downloaded (the others have an error message). I can't figure out how to try to download them again. Thanks for any help

I tried to download a tv series and only 2 of the episode actually downloaded (the others have an error message). I can't figure out how to try to download them again. Thanks for any help

Open the Disk Utility in the /Applications/Utilities/ folder, click on it in the sidebar, select the Erase tab, and reformat it.
(103900)

I have a new iphone6+ and have paired it to my 3 cars. When playing music from my iphone, the volume is very low and I have to turn the car volume to max to listen. I had no issues with previous iphone parings. Pls help.

I have a new iphone6+ and have paired it to my 3 cars. When playing music from my iphone, the volume is very low and I have to turn the car volume to max to listen. I had no issues with previous iphone parings. Pls help.

Sorry if this is too basic or confusing
Apparently in iOS 8 there are different volume settings for different applications
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So I would try to stream the music when not in the car - see if you can turn the volume up and then try again in the car
Please let us know what happens
Thanks

My microsoft word seems to have a virus . when I open it says happy birthday shankar. everything else seems to be working

anybody have a way to fix this

(Come on Richard, you know he meant malware or an infection of some kind. Telling people there are no OS X viruses is really beside the point and misleading.)
Which Word is this? Office 2004 or older is no longer supported by Microsoft and there is malware spread by malicious .doc files sent as attachments. It's possible these attacks are now occuring in different forms. Just some examples:
http://www.computerworld.com/s/article/9225662/Malware_infects_Macs_through_Micr osoft_Office_vulnerability
http://www.computerworld.com/s/article/9225662/Malware_infects_Macs_through_Micr osoft_Office_vulnerability
http://reviews.cnet.com/8301-13727_7-57405503-263/new-exploit-uses-old-office-vu lnerability-for-os-x-malware-delivery/
I don't know if ClamXav has defintions for this or not, but wouldn't hurt to run a full scan of your drive. Will take a long time.
http://www.clamxav.com/download.php
And probably a good idea to post in the Microsoft forums, since they may know more about this.
Message was edited by: WZZZ

Can I find another plug in instead of Adobes problem Flash player. Happy for any tip of an alternative.

Adobe flash player has stop function. There is no way I can update it. Adobes update service say "the application already is running"
So I got tired on trying.
Now my question is - can I find another application so I can get Firefox Ok again.
I need to watch my videos from the university.

You don't have Flash installed, so it can't be running now.
# Restart Windows.
#Bring up Firefox, and install Flash from http://get.adobe.com/flashplayer/ but before you install, uncheck the Security Scan Plus. It has nothing to do with Flash Player and such additional baggage during installation is known as crapware. Only install the Flash Player.
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#When the install actually begins in an installation window, bring Firefox down with "Alt+F" (File) > Exit.
#If the installation does not proceed, then bring up the Windows Task Manager ("Ctrl+Alt+Del"), click on the "Processes" tab of the WTM and look for firefox.exe and plugins-container.exe and terminate if running.
#When the installation completes, restart windows, then bring up Firefox
#Check your Flash installation at http://www.adobe.com/software/flash/about/ to show that you have the latest Flash installed. (don't press the play now button).
#Check all of your Firefox plug-ins at http://www.mozilla.org/plugincheck/

HT1752 I have an old iMac (the rounded type with monitor). I need a new keyboard and mouse. Will any work? thanks for any help!

I have an old iMac for 2002....it's the rounded type that has an attached monitor. The software is way outdated (OS X 10) and I only really use now to access 3,000 plus songs and old video of the family. Both the keyboard and mouse no longer work. Am I able to use any keyboard/mouse and plug in using USB? Thanks for any help!

Most any USB mouse or keyboard should work. Borrow one if you can and just plug it in.
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http://support.apple.com/kb/HT1661
Another alternative would be to remove the hard drive and use a USB adapter to access it as an external drive.
http://eshop.macsales.com/item/NewerTech/U3NVSPATA/

TS1398 Hi since I have updated my IPad 3 which is about 4 months old to 6.0.1 I have now had it dropping my wifi if I connect to iTunes or anything on the net it's only been since I have updated everything else in my house works fine also my iPhone 4S he

Can any one help since I have updated my iPad 3 and iPhone 4S I know suffer with it loosing wifi and dropping only since I went to 6.0.1 I now find my self with two things that never now connect for more than a few minutes then I spend the next 10 trying to get it to connect
i was a lover of apple products and I was just about to get the iPhone 5 now I think I will go android or windows very disappointed in apple and there updates now left with to rather exspensive things that don't work

You need to update iTunes to 11.1 on your PC

I spilled a small amount of wine on my macbook pro, I know, killing myself over this! I dried it fully but 24 hours later the keys are very sticky and it won't find the Bluetooth module - everything else seems to be working fine. Thanks for any tips!

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