I start my mac book pro and the screen goes white with an apple in the middle

I start my mac book pro and the screen goes white with an apple in the middle. Starts like charging  but then it turns
off again

Reinstall Snow Leopard without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Similar Messages

  • I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that

    I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?

    Dear Katty,
    Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
    https://discussions.apple.com/thread/3374419?start=0&tstart=0
    https://discussions.apple.com/message/16628399#16628399
    Do you have an idea of how can I solve this problem?
    Thank you very much again.
    Best regards,
    Alfonso

  • I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any indi

    I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
    I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
    Any ideas ...Please!

    Thank you, this has resolved both the iphone and ipad problem immediately.  I am concerned that I may have a problem with apps that I bought under my old  AppleID as they will not be recognised.  Any suggestions for this please?

  • I dropped my mac book pro and the screen now has black and coloured lines in the corner. what is it and how can i fix it?

    I dropped my mac book pro and the screen has now got a black rectangle and pink and green lines down it. What is it and how do i fix it?

    Sounds like the display got damaged. Connect an external display and see if that's OK. If that's OK then the display is probably damaged. You can try reseating the LVDS connector but if that doesn't help the connections on the display body are very difficult to get to. Apple would just replace the entire display and that's what I would do as well.

  • I am having trouble getting my My Mac Book Pro 15" Retina to wake up with an Apple Bluetooth Keyboard and Mouse while Docked in a Hengedock vertical docking station.

    I am having trouble getting my My Mac Book Pro 15" Retina to wake up with an Apple Bluetooth Keyboard and Mouse while Docked in a Hengedock vertical docking station. The Keyboard and mouse work great with the laptop lid open but when closed in the docking station the bluetooth signal does not seem to transmit.  Is there a setting that can be changed to allow an Bluetooth keyboard and mouse to wake the computer while docked?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

    Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy.  What should I do?
    I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM.  But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install.  It is like an infinite loop!
    Please, someone help!
    Thanks!

    HI gener7!
    I'm sorry but I am not on Creative Cloud.  I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application.  My AAM version is:  8.0.0160
    The link you provided was the update that I wanted to install but it does not work.  A window shows up during that install that says:
    We've encountered the following issues.
    Installer failed to initialize.  Please download Adobe Support Advisor to detect the problem.
    and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
    Thanks!

  • If i have mac os x lion running on my MAC book Pro and i need to update with OSX mountain lion, Do i need to format ?

    If i have OSX lion running MAC book pro and i want to update my OS without formatting and loosing my existing data, Is it possible ?
    This could be very simple question but not for me as i am unexperience with OSX installations

    Make sure your Mac qualifies to run Moutain Lion.
    See Step 1 here >  Apple - Upgrade your Mac to OS X Mountain Lion.
    As for the recovery disk, yes.
    Actually it's an upgrade not an update to go from Lion to Mountain Lion.

  • I have Mac Book Pro and i wan to exchange with i MAC

    Dear Sir/Madam
    I would like to bring your attintion to my case. which is i bought in 2008 a MACBook Pro, and i would like exchange with new device from apple stoer. do you have this option.
    thank you
    Best regard

    no.

  • I connected my iPhone 5 to my mac-book pro and the mac-book wont turn on?

    I think the cable may be fake?  When i connect the macbook to the charger the light on the charger flashes.  The mac-book will not boot or turn on.

    Use some self reliance and do a search!!!
    http://lmgtfy.com/?q=iphone+won%27t+turn+on

  • I bought a mac book pro and it takes to this people in apple 4 month to repair it, I bought a mac book pro and it takes to this people in apple 4 month to repair it

    Although i was sold a product with "global guarantee" i takes 4 month to this company to repair a hard disk for a new product (bought in feb 2012). Of course they never say this when you are buying the product.

    There are about 5 different "oficial resellers" in Argentina. Only one of them accepted to repair the computer but told me that it will take 4 month. I left my mac book there on may 2nd and still waiting. They say that the priority is for the ones who buy the product here.
    So I called the people at regent street store and they sent me to the apple care. The apple care sent me to the apple store. The apple store asked me to bring the computer back to uk..... So i bought a lenovo....

  • I start my mac book pro and sOSX utilities window instead of normal boot. I do not have Time machine back up and reinstalling not hapening. The installation window shows "Select the disk where you want to installl OS X thr is locked reovery?

    I dont have time machine set up!!! how I can start in normal mode?
    Thanks

    Hi there jobe74,
    You may want to try resetting the SMC and PRAM on your computer as an initial troubleshooting step. Take a look at the articles below for more information.
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    About NVRAM and PRAM
    http://support.apple.com/kb/ht1379
    -Griff W. 

  • Guys i just deleted a very important back up of my iphone 5 on itunes on a mac book pro and it wasnt backed up with i tunes need help to get it back 911

    guys i need help please

    How do u get points
    You can get points when you answer peoples questions.  The person asking the question awards the points as they deem appropriate.  You can't awared points to yourself.  Points aren't worth anything.

  • I have an older mac book pro and I want to stream to my apple tv.  is there an app out there that will allow me to do this?

    my processor is 2.4GHz Intel core 2 duo
    memory is 8GB 1067 MHz DDR3
    Using OS X version 10.9.4
    I want to steam to my apple TV and I've heard that there may be an app that will allow me to do so.  can someone give me some advice on which apps I could use.

    Try this app: http://www.airsquirrels.com/airparrot/

  • My Mac Book Pro using Mountain Lion goes to sleep unwontedly.

    I am running long calculations on my Mac Book Pro and it keeps going to sleep after a few minutes. I have reset the energy saver to never, but it didn't change anything. I have gone into the security panel and reset the time to 5 hours, but that doesn't work either, what do I do?

    Hi Illaass,
    I am using version 3. I have used the apple/settings on my mac. The headset is appearing there and it is selected there. In the Rosetta Stone select/find window nothing shows up. It is blank. But the volume bars react when I speak and sliding the fader has the expected effect of raising and lowering the input. There is just no device showing up as the selected input device in the Rosetta Stone software.
    I have done everything my Mac instructions say to uninstall and reinstall the Rosetta Stone software properly.
    I'm guessing the problem may be in the licensing. I installed it first on the old hard drive that crashed. Maybe that used the terms of the license and now installing it in the new hard drive violates the license somehow. So that's why it will not work properly. It allows me to open the lessons and asks me if I want to continue from where I left off. I click continue. Then it asks me if I want to register the software. I click the tab for already registered software and click continue. Then nothing happens. So again I click on the button that indicates I want to continue lessons from where I left off. The same process happens with it asking me if I want to register the software. And it will not proceed through a lesson.

  • I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out.  I looked at system settings on trackpad and it is set, but does not work How do I get it started?

    I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out.  I looked at system settings on trackpad and it is set, but does not work How do I get it started?

    This is really unfortunate. I'm sorry that nothing works. I was going to mention holding down the power button and doing a force shutdown but you already did that. You might need to take it into the Apple store. I don't know if booting into safe mode would help. You would have to turn off the machine again, hit the start button and hold down the shift key after you hear the tone, but normally you would let go of the shift key when you see the apple logo and spining wheel. Maybe by holding down the shift key after you here the tone will cause the screen to come back on? The other option is to start up from the 'install disk' if your machine came with one. You would insert the disk, then shut down the computer, and hold down the C key right after hitting the start button.
    Here's the link for the safeboot
    http://support.apple.com/kb/HT1564?viewlocale=nl_nl

Maybe you are looking for

  • Mark Invoices as Paid through Payables Open Interface

    Hi. I have looked at the table definitions for importing invoices into Oracle Payables through the Payables Open Interface. It is clear to me how simply writing to these two tables: AP_INVOICES_INTERFACE and AP_INVOICES_LINES_INTERFACE. However, the

  • How to import tables to target databse from a remote sql server

    Hi, I have various remote database (SQL Server, Oracle). I need to replicate those database in staging database and then from that database do a transformation to the datawarehouse database. I created a source database and staging database in oracle

  • Errors running MRUA for Metadata Repository Upgrade to version 10.1.2.0.2

    Hi, I am encountering the following errors trying to run the MRUA for our Metadata Repository Upgrade on an AIX 5.3 box: <mrua_runs> ../mrua/mrua.sh -oracle_home /u01/oracle/product/9.2.0.8 -oid_host ourhost.domain.com -oid_ssl_port 3130 Executing mr

  • Telephone number for Line Rental Saver for FTTP cu...

    Hi all Looking for a telephone number that'd allow us to renew the Line Rental Saver package that we currently have. We have FTTP so renewal on the website is a bust and regular BT phone support does not handle FTTP customers. If anyone knows the num

  • Issues opening LR CC

    just downloaded LR CC through my creative cloud app and when I try to open it, i get the startup graphic briefly and then it quits. I tried uninstalling and reinstalling but no change in the result. Any ideas?