I started off not being able to highlight or tap on a number and call it. Then all my apps became unresponsive after I opened them. I could close them and I tried turning off my phone but it's been "turning off" for over an hour and a half. What do I do?

I tried to take a number and make it into a contact from a text message and it wouldn't open. So I tried to open facebook later, and I found that all my apps were unresponsive once they opend. So I turned it off but the circle thing has been going for an hour and a half now and won't completely turn off. I plugged it into the computer and I get a pop up message that Itunes can't recognize my phone or something similar. Don't know what to do, I was going to reset everything but how can I if it won't recognized when plugged into my computer?

Hi. I checked on the order and it says the order is currently being processed and I should check back tomorrow. I'm mostly just concerned because I got an email saying the order was on hold, and I want to make sure it actually does go through and I'm not just waiting for a delivery that's not going to come. I'm still confused as to why I'd get an email saying I had to call the fraud department only to be told I shouldn't have called the fraud department.

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HT4060 ipad does not seem to be charge. has been plugged in for about 5 hours and low battery photo remains...cannot turn on or off... only low battery photo and apple symbol or blank page appear

ipad does not seem to be charging. Has been plugged in for about 5 hours and low battery icon remains same...alternates with apple symbol or blank page. cannot turn ipad on or off

The iPod Touch kept trying to reboot yesterday but would only show the Apple logo screen then shut off - it finally drained the battery overnight I am guessing. Connected to USB the battery charging icon flashes.
Took it back to Best Buy, but they wouldn't touch it or replace it since it's under warranty.
To any potential buyers - beware. My best advice is to look somewhere besides Apple. Every Mac user I know has had to return a Mac, laptop, etc. Really poor quality control, and the retailers agree (Geek Squad told me they have had the same experience with Apple products).

My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario

Hi I'm trying to download the iOS 7 but it keeps on saying estimating the remaining time and it has been doing this for over a hour

i am trying to download ios 7 but it keeps on say estimating time and it has been doing this for over a hour what do i do?

Click here. This version can't sync any device running iOS 7.
(90145)

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

ERGH my iphone 5 has been charging for over 4 hours and will not turn itself on, what do i do?! reply asap please

ERGH my iphone 5 has been charging for over 4 hours and will not turn itself on, what do i do?! reply asap please

Try resetting it while it is connected to power: Hold down the home and sleep button, wait for the Apple logo, let go of the buttons. It is connected to a wall charger?

I Baught A iMac 2010 From Someone it came with lion but for the programs i use i need snow leopard but when trying to install it won't boot from usb or cd what can be the problem i've been at this for over 24 hours if anyone ca help it'd be greatly apprec

I Baught A iMac 2010 From Someone it came with lion but for the programs i use i need snow leopard but when trying to install it won't boot from usb or cd what can be the problem i've been at this for over 24 hours if anyone ca help it'd be greatly appreciate it! Thanks!

Downgrade OS X Lion To Snow Leopard [Video How-To]
http://www.cultofmac.com/110614/downgrade-os-x-lion-to-snow-leopard-video-how-to /
How To Downgrade OS X Lion To Snow Leopard: The Complete Tutorial
http://www.redmondpie.com/how-to-downgrade-os-x-lion-to-snow-leopard-the-complet e-tutorial/
How To Downgrade from Apple OS X Lion to Snow Leopard
http://www.pcmag.com/article2/0,2817,2389334,00.asp

My Verizon Cloud says "Content is pending for backup" and (Update pending), but it's been doing this for over a day now. The number of photos hasn't changed and I have 26GB of space. What's going on?

My Verizon Cloud says "Content is pending for backup" and (Update pending), but it's been doing this for over a day now. The number of photos hasn't changed and I have 26GB of space. What's going on?

Tinigal2112,
We want to make sure your photos are backed up successfully! Have you tried to stop the process and start it again? You can stop the process by stopping the Cloud and backup process completely in Settings>Applications>All>Verizon Cloud>Force stop. One it has stopped make sure you care connected to WiFi and try the backup again.
LindseyT_VZW
Follow us on Twitter @VZWSupport

Hi got a $9.99 account but four some reason i can't download photoshop its been hanging now for over a hour ]

hi got a $9.99 account but four some reason i can't download photoshop its been hanging now for over a hour ]

I am having a similar issue. I was trying to download Bridge trial and I think the download manager was quit in the middle or the internet connection was lost. I un-installed the manager and re-installed it. But no matter what its stuck at 42%.

I am trying to download the new OS Mavericks. It has been saying 'Waiting' for over an hour? How can I fix this?

I am trying to download the new OS Mavericks. It has been saying 'Waiting' for over an hour? How can I fix this?

with a little patience - people all over the world are downloading mavericks.
alternatively you could restart your computer and try again

I've have just purchased FCP-X, but it is taking a very long time to install. It has been at it for over an hour. Does that seem right? Tahnks.

I've have just purchased FCP-X, but it is taking a very long time to install. It has been at it for over an hour. Does that seem right? Thanks.

It's about a 2.5G file. How fast is your connection? There should be a progress bar in the App Store next to the app. You should also see a progress bar on your computer, depending on the OS.

TS2771 My iPod 5 well not turn on nor well it charge. What only appears on the iPod when plugged in with the charger is the low batterty sign but it's been like that for 2 days now and it still wont turn on or charge. it's not recognize on pc or laptop

So my ipod 5 wont charge nor turn on and whenever i plug it with thee charger all it shows is the low battery sign with the lighting bolt under it and i left it like that but like the title says its been like that for 2 days straight and it still wont turn on nor charge. I dont know what to do. It won't be able to reset or respond to any of my actions. i tried the DFU mode but it wont work unless its on. PLEASE HELP!

Sounds like the battery is dead. Take it to Apple and ask them to check it out for you.
Allan

I have an old ipod that i have not used in a very long time, ive had it on a charger now for over an hour and i still cnnot get my ipod to turn on, how can i fix my problem, i just downloaded the new version of itunes aswell, so i know its not my itunes.

i have an old ipod touch that i have not used in a very long time, and im having trouble gettign it to turn on. ive had it on a charger for over an hour now and still nothing hs changed. i just updated my itunes to the current version they haev so i know its not an itunes problem its rather a problem with the old ipod touch itself. im leaving for deployment soon and im trying to get this fixed without having to send it in. If anyone has any ideas on how to get this thing turned on it would be greatly appreciated.

Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD.

HT1386 When I try to skip the backing up portion of syncing my iPhone by pressing the X option, nothing happens. I've been trying to let iTunes back up my phone for over an hour and nothing's happening

How can I skip the backing up? I just want to add more music to my phone and it's been backing up for far too long

Nevermind, I solved the problem. FCPX isn't showing me that it's rendering or whatever it's doing, but after about ten minutes the files show up. Still, any idea why it gives no indication that it's working?

I need to create a NEW folder for bookmarks, not add to an existing one. I've been looking for over 2 hours and can only find the latter. Also, if possible, I'd like to remove a redundancy on my Bookmarks Toolbar. Thank You!

I am working on many projects and my bookmark folders suffice. I need to create new folders, but not "Smart Folders." After over 2 hours, I keep coming back to the same description of how to add new folders to existing ones. NOT what I want to do. This used to be easy, but the set up must have changed as I've been trying to do this all day with no success.
Also, somehow my gmail inbox appears twice in my bookmarks toolbar. Again, I am finding information that does not apply to me in help and former question files and links. How do I remove things from my bookmarks toolbar?
Thank you and PLEASE, oh Please e-mail the answer to me as I seem to have problems with your site.

Open the Bookmarks Library, to do that in the Bookmarks menu select "Organize Bookmarks"
In the Bookmarks Library, in the left hand pane click on "Bookmarks Toolbar" to select it, now in the Organize menu select "New Folder".
If you have the capability to right-click, you can also right-click on the Bookmarks Toolbar and select New Folder.
ps Questions on this forum are normally answered by volunteers, and for privacy reasons many will not be willing to send emails. You have also not shown your email address.

I started off not being able to highlight or tap on a number and call it. Then all my apps became unresponsive after I opened them. I could close them and I tried turning off my phone but it's been "turning off" for over an hour and a half. What do I do?

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