I still can't open Photoshop CC. Every time I open it it crashes

Hi. Is anybody home here? I have tried numerous fixes and cannot get my PS-CC to stay open longer than a few seconds. Can someone please help. I've researched to death :
-I've uninstalled/reinstalled PS & creative cloud
-I've deleted my SLcache and SL something or other
-I've logged in as Administrator
-I've disabled my graphics accelerator.
Can Anybody suggest what else I can try? I've tried to contact Adobe but nobody can help there.
Thanks again, in advance. BTW I have OS Windows 8.1

Sometimes there are things that the uninstaller misses, so reinstalling doesn't help.
I notice you have not mentioned using the CC/CS Cleaner.
Try that out: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Similar Messages

  • I can't download photoshop.  Every time I click on "download" I get a blank screen.  What's the problem?

    Can someone help?

    Scottw37005656 where exactly are you experiencing this blank screen?  What version of Photoshop are you trying to install?  Do you receive any specific error messages?  Finally what operating system are you using?

  • I have a Canon 5D Mk lll/Photoshop & Bridge CS6/Camera Raw 7.1 and I still can't open the CR2 files

    I have a Canon 5D Mk lll/Photoshop & Bridge CS6/Camera Raw 7.1 and I still can't open the CR2 files on my Canon.
    Any insight/wisdom would be much appreciated. Thanks

    When you try to open in PS what happens?
    In Bridge do you see icons or thumbnails?
    Will it open in ACR in Bridge?

  • I bought a canon EOS Rebel T5i. It came with photoshop elements 11.  PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files.  What do I need to do?

    I bought a canon EOS Rebel T5i. It came with photoshop elements 11.  PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files.  What do I need to do?

    You need camera raw 8.4 for your camera, if it’s Digital Rebel T5 EOS 1200D EOS Kiss X70. It is not compatible with PSE11; so it’s a bit odd if that software was bundled with the camera except that it will work with jpegs. I suggest you download and install the free Adobe DNG converter to convert your CR2 files to the Adobe universal Raw format and the DNG files will editable in PSE11(keep your originals as backups and for use in the camera manufactures software)
    Mac download (.dmg file) click here DNG Converter 8.4
    You can convert a whole folder of raw images in one click. See this quick video tutorial:
    You Tube click here for DNG Converter tutorial

  • In Photoshop CS5 I have updated my raw-update that was suggested by my updatebutton in my photoshop. But I still can not open my new camera srw-files from my samsung nx300.

    In Photoshop CS5 I have updated my raw-update that was suggested by my updatebutton in my photoshop. But I still can not open my new camera srw-files from my samsung nx300.

    You cannot open Raw files from the Samsung NX300 in CS5.
    Camera Raw plug-in | Supported cameras
    Camera Raw-compatible Adobe applications
    You need Adobe Camera Raw 7.4 or later which is only compatible with CS6 or later.
    Some choices:
    Upgrade to CS6
    Join the Cloud
    Join the CCPP
    Free option: download the free Adobe DNG converter, convert all Raw files from the NX300 to DNGs then edit the DNGs in CS5
    Photoshop Help | Digital Negative (DNG)

  • How can I enable OpenGL in Photoshop? I already enable OpenCL, but I still can't open 3d obj

    How can I enable OpenGL in Photoshop? I already enable OpenCL, but I still can't open 3d obj

    If you have the latest updates for 10.6.8 then you have the most recent drivers available for you system.   You shouldn't have to download drivers from nVidia's site.  3D and OpenCL should be supported by that card, but I can't confirm until I have access to a system with that card (I have one in my office, but won't be there until Monday morning).  I'll check first thing Monday morning and update this thread with what I find.
    For now, try resetting your PS preferences:
    Resetting preferences returns OpenGL settings to their default status. Reset Photoshop preferences by pressing and holding Shift+Ctrl+Alt (Windows) or Shift+Option+Command (Mac OS) immediately after you start Photoshop. Click Yes when asked if you want to delete the Adobe Photoshop Settings File.

  • IPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!

    iPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!
    Help would be appreciated.

    PhotogYogi wrote:
    I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
    By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
    Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

  • Downloaded Camera Raw update 6.2 but still can't open raw images

    I followed all the steps as indicated on this page: Adobe - Photoshop Elements : For Windows : Camera Raw 6.2 update but for some reason I still can't open .CR2 files . My camera (Canon Rebel T3i) is on the list of supported files. What should I do? I'm using Windows and I have Photoshop elements 8.0.

    You need camera raw 6.4 for your camera. It is mot compatible with PSE8. You need to upgrade to PSE13. Alternatively, download and install the free Adobe DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in PSE8 (keep your originals as backups and for use in the camera manufactures software)
    Windows download (.exe file) click here DNG Converter 8.6
    Mac download (.dmg file) click here DNG Converter 8.6
    You can convert a whole folder of raw images in one click. See this quick video tutorial:
    You Tube click here for DNG Converter tutorial

  • I just downloaded the trial of Photoshop.  Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened.

    I just downloaded the trial of Photoshop.  Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened.  Does anyone know how I can fix this?  I tried rebooting my computer and reinstalling photoshop.  Thank you!

    i7 is quite fast. that's what i am on too. You may need to
    It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool". (see Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 )
    The order varies depending on your individual needs:
    1. Maybe you have to activate/deactivate, so please have a look there:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
    3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html   and follow the prescribed sequence of operations
    4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html or
    Det finns också ett svenskt språkiga chatt. http://helpx.adobe.com/se/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.

  • I STILL can't open my upgraded itunes!

    Hi,
    I've downloaded the new itunes with the quicktime and now my itunes will not open. I have tried everything: reinstalling it all, installing the standalone quicktime and turning off my Norton stuff. I've tried the msconfig and it worked, but when i put the mormal setting back on, my itunes wouldn't open again.... is there something i'm missing? please help, i'm going crazy! haha

    For God sake!
    I´m in the same situation; I´ve alredy uninstall and re- installed iTunes, the same for Quicktime... I´ve did it with the anti-virus software turned on and off... I´ve already checked all the folders that have somethings related with the program and have turned "off" the "read only" button...
    unfortunatelly... nothing had worked... I still can´t open the iTunes... every time I double click the icon on desktop... or the one in the program folder, the "pointer" turns into the sandclock for a couple of seconds and then... nothing, absolutelly NOTHING happens!!! ****!
    Is there any way for the people at Mac check the programming or at least that let us (the ones who have an older iPod version) to get again the older iTunes version?
    PLEASE!!!!
    Thnx!

  • I have my i phone 5c but i can`t activate it cus every time try to activate it i have a message that the SIM card is not valid although this i phone now is open international so how can i activate it ,, please help

    i have my i phone 5c but i can`t activate it cus every time try to activate it i have a message that the SIM card is not valid although this i phone now is open international so how can i activate it ,, please help

    i`m sorry but i contact to apple support and told me that the mobile still locked on AT&T and i can`t know this issue ,, Thanks for Reply

  • I just updated Indesign but still can't open an .indd file.

    I just updated Indesign through the Creative Cloud App, but I still can't open a file provided by a client. The error message says the file was saved with "a newer version of Adobe Indesign CC (9.2). Not sure why this is the case since I have a CC subscription. Any advice would be appreciated. Thanks.

    Okay, I figured it out. There are 2 versions of Indesign, Illustrator and Photoshop currently released by Adobe: CS6 and CC. Hadn't been paying attention, so it was confusing. It's not immediately clear on the Adobe site that there are 2 versions. Not very good customer support/relations in that respect.

  • Pages downloaded, but I still can't open iCloud pages from iPad. Says that I need a new version of Pages on my Mac

    For my Mac Pro, after I downloaded the new Mavericks OS, I downloaded the new pages. However, I still can't open iCloud pages from iPad. Says that I need a new version of Pages on my Mac.
    Please help.

    It appears that you are launching the old version, probably using an icon in your Dock. That icon is an alias & is not updated. You will need to go to your Applications folder & find the new Pages 5 icon & double-click it. Once it is launched, you can right-click on the icon & choose Options > keep in Dock from the contextual menu.

  • I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days?

    I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days? I tried asking in a chat window instead of the forum but no one answered and after about ten minutes my screen restarted and closed the chat window down. It seems a little frustrating not knowing what happened to my order and not being able to contact anyone. Is all this usual with Adobe or are they just having technical problems this week?

    Does your Cloud subscription show on your account page?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • All of a sudden I'm getting a 'itunes.exe - system error  It says the program can't start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem.  I have tried to reinstall and still can't open itunes.  help!

    all of a sudden I'm getting a 'itunes.exe - system error  It says the program can't start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem.  I have tried to reinstall and still can't open itunes.  help!

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!

    I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!

    Don't be afraid to bump this topic. There's also an App Store forum where you might repost this question, but give some of these details in your post.  I'd rephrase the topic to something like "Can't use App Store to upgrade." (Instead of can't "open".) Then give the details.
    https://discussions.apple.com/community/mac_app_store/using_mac_apple_store

Maybe you are looking for