I submitted details to retrieve serial number for education version of CS6 Design and Web premium. Next screen after submission was Error 404. Should I be worried?

Question

I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?

Answer 1

I started from the Adobe Customer Support Portal. as instructed by the accompanying documentation.That took me to here:  https://www.adobe.com/cfusion/support/index.cfm?event=opencscase&loc=en_gb&issue=z015&csed utype=steI entered the details there.
      From: John T Smith <[email protected]>
To: Jonathan May <[email protected]>
Sent: Sunday, 28 December 2014, 2:11
Subject:  I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?
I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?
created by John T Smith in Adobe Creative Cloud - View the full discussionAre you using these links to provide your proof of status?http://www.adobe.com/store/au_edu/academic_id.htmlRedemption Code https://creative.adobe.com/educardCS6 Education https://forums.adobe.com/thread/1585740 If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7046705#7046705 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7046705#7046705 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 
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