I subscribe to Acrobat Pro XI online and my computer is not recognizing it

I've subscribed to Acrobat Pro XI and pay $21 and change monthly.  Currently Acrobat does not recognize my subscription and keeps asking me to purchase Acrobat Pro to export PDF to Word, Excel to PDF, etc.   In other words, I'm not able to use any of the tools I'm paying for since my Acrobat keeps asking me to purchase monthly subscription I'm already paying for. 

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  • Acrobat products (Acrobat Pro, PS CS6 and LR 5) will not install

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    Regards,
    Anoop

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  • Hi there, I currently subscribe to Adobe Pro Subscription (yearly) and I also subscribe to Adobe PDF pack (monthly).  I only require Adobe to read and create PDF documents such as converting word/excel document or a web based document.  Can someone tell m

    Hi there, I currently subscribe to Adobe Pro Subscription (yearly) and I also subscribe to Adobe PDF pack (monthly).  I only require Adobe to read and create PDF documents such as converting word/excel document or a web based document.  Can someone tell me if I'm doubling up as I'm not sure of the differences between the products and would like to save a few dollars.

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    I recently subscribed to acrobat pro. I downloaded it, but can’t open it. I keep getting the window saying application quit unexpectedly. I running Mavericks. Is that a separate download? Where do I get it? I downloaded on Safari. Should I have used Firefox?

    Hi Kenglade,
    Are you still facing this issue?
    If yes please try follow below mentioned steps and let me know if that helps:
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    Can anyone point me in the right direction for the link to download Acrobat 9 Standard.  I found the link to download 9 Pro but not standard.  Old computer crashed and new computer does not have a CDR/DVD rom drive.

    Hi,
    Standard or Pro would be licensed through your serial number, the download link and downloaded file would be the same for both of them.
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    Download Acrobat products | 9, 8
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    How do I get a pdf document already on adobe acrobat pro to scan and make it into a scanned document?

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    I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help!  Chris.

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  • Unable to install updates for Acrobat Pro 9.0 and MS Office 2008

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    http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
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    Compatible web browsers and PDFMaker applications
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    Anoop

  • I Just downloaded Acrobat Pro after trial and now I can't open any files...

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    Hi mbt6833,
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    ~Ajlan Huda.

  • My adobe Acrobat Pro closes down and Application Manager starts this repeats again and again

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    You should ask in the Acrobat forum,
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    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/

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