I suddenly can't receive emails from senders at a particular domain. They can receive emails from me. I haven't blocked them. Any suggestions on how to 'reopen the line' will be appreciated, thanks.

Contact iCloud support. Apple's spam filters may have detected spam coming from users on that domain and blocked all email from it.

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HT4972 I have a G3 iPhone and it has recently dropped it's wi-fi ability.... any suggestions on how to fix this would be greatly appreciated. thanks

I have a G3 iPhone and it has recently dropped it's wi-fi ability.... any suggestions on how to fix this would be greatly appreciated. thanks

G3 - 3G whatever!!! you get the point.....
and no my dyslexia is not the issue therefore constitutes no need for comment from anyone.....
this is what happens when one studies a foreign language such as Japanese.
Re: your suggestion to resolve my issue: I've done all of this already, 3 and more times... to no avail.
but thanks for trying to help.

When I get messages from Barnes and Noble, the text is blank. If I hit reply or forward, I can then see the content. This only happens with Barnes and Noble. Any suggestions on how to view the content?

When I get messages from Barnes and Noble, the text is blank. If I hit reply or forward, I can then see the content. This only happens with Barnes and Noble. Any suggestions on how to view the content?

I'm sorry, but your sister, unless she had already turned on the "Find my iPhone" feature and the person who took the phone has not disabled it, is out of luck. She should report the theft to local police authorities, including the serial number of her iPhone. While her experience is unfortunate, there are good reasons why Apple cannot do anything else about it.
I hope she gets her phone back.
Best of luck.

Receiving and err=-36 when trying to download a song purchased on itunes, any suggestion on how to finish the download?

I keep getting an err=-36 error on a few songs from an albumn I just peurchased on itunes. Any suggestions on how to finish getting the songs?

Thanks for the response...
I thought it might be the AV, but it downloaded about 30 tracks without problem, its only the video that was problematic.
I've tried again tonight and got a security alert that the firewall was blocking it. So I've disabled the firewall and the intrusion prevention, logged out and logged back in, but it still keeps displaying a -3259 error.
Unfortunately its a work laptop, so I can't disable the AV as a whole because its locked down, but as I say, I've downloaded music videos in the past without this issue.
I can't get an iTunes Network Diagnostics report as iTunes shuts down everytime I try to run it.

I am getting the following message "safari could not download the file (440MB) because there is not enough disk space. disk utility says i have 249.8 GB of available disk space. any suggestions as to what is the problem would be appreciated

i am getting the following message "safari could not download the file (440 MB) because there is not enough disk space. please delete files or download to another disk." when i check system information it tells me i have 249.82 GB of disk space available. any suggestions as to what i can do to resolve this problem.

don
thanks for your suggestion. that is the same advice that i got from the geek squad at the local apple store.
i did what he instructed but it did not work. i have since called apple support twice regarding the problem. they had me start the computer in safe mode, going into the library and deleting a phlist file (i think) do a repair disk permissions, do a repair disk, empty the cache, and finally the last guy told me to unplug the computer from the wall socket and restart.
when i mentioned the advice you and the apple store guy gave me they sort of poo pooed it saying that was done when they did all this other stuff.
i am now waiting for the download to be completed to see if unplugging the computer had any effect.
thanks again for your kindness in answering my concern.

After the most recent firefox update I can no longer copy and paste. the fuinction only works in Windows and I HATE usign it. Any suggestions on how to restore the copy and paste function while using Mozilla?

I have been unable to use the copy and past command while using mozilla. the fucntion does work in windows IE, but I don't want to use windows. How do I restore or fix this function? I varies, works some days and not others.

See http://kb.mozillazine.org/Clipboard_not_working
Try to use the keyboard if the buttons on the web page aren't working.
* Copy: Ctrl+C or Ctrl+Insert
* Paste: Ctrl+V or Shift+Insert
* Cut: Ctrl+X or Shift+Delete

The taskbar disappears when I open firefox. It just statred doing this. Any suggestions for how to fix it? I'm running on XP. Thank you in advance.

When it is just my desktop on the screen, the taskbar is at the bottom as usual. Now when I open Firefox, the taskbar disappears. This just started yesterday. I'm running Windows XP on this laptop. Any suggestions on how to correct the problem would be greatly appreciated. Thank you.

Have you got Firefox's menubar displaying if so turn that off using
* View -> Toolbars -> [] Menu Bar
That may restore the Orange Firefox Button. Post back as to whether that works.
I do not use Vista, but it seems odd that only Firefox should make the Vista taskbar disappear. You would do better to post your own question in a new thread.

TS3276 I've tried everything in this article and still can't send or receive email. I also contacted my provider and everything is working on their end. Does anyone have any suggestions?

I've tried everything in this article and still can't send or receive email. I also contacted my provider and everything is working on their end. Does anyone have any suggestions?

Went to Apple Genius Bar. Info from them plus my provider resolved the issue

I use my iphone 5 to record home videos. I have an apple tv but dvd burners dont have a hdmi plug in. Any suggestions on how i can burn videos from iphone 5?

I use my iphone 5 to record home videos. I have an apple tv but dvd burners dont have a hdmi plug in. Any suggestions on how i can burn videos from iphone 5?
I had a av cord that plugged into the iPhone 3gs and iPad 2 but its not compatible with the 5 connector. Right now i have to email myself the videos in small segments and open and save on the iPad 2 to burn them. Is there an easier way to burn these from my iPhone 5 or through air play on apple tv?
Thanks

Connect the phone by USB to the computer, import with image capture, iPhoto or whatever application you use to import movies, drop it into iTunes.

When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats. Any suggestions on how I can troubleshoot this problem?

Hi all,
I need help with my iphone4s.
When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats. Any suggestions on how I can troubleshoot this problem?
What seems to be the problem here?
thanks and regards
Wan

Wanlucg wrote:
When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

When using FaceTime, my iMac makes noises. It dings like I am receiving an email and sometimes sounds like a busy signal, but this is while I am talking to someone. Any suggestions?

When using FaceTime, my iMac makes noises. It dings like I am receiving an email and sometimes sounds like a busy signal, but this is while I am talking to someone. Any suggestions?

Dear Mr. Toad (my all-time favorite ride at Disneyland ;-) ..
Thanks so much for your detailed reply.. my netbook is in the bedroom, turned off.. I (so far) only use it in the evening, in the bedroom.. I've saved your response, and will try your suggestions, and let you know if they solve the problem I described. I really appreciate you taking the time to post such a detailed reply..
I can't answer your Thunderbird "configuration" questions, because I'm in the living room, using the crap Vista laptop, on which I plan to install Thunderbird, and then take Windoze Mail out in the street and drive over it a few times.. I'll get back to you one way or the other, and let you know if your instructions solved the problem, or not..
I don't understand why Thunderbird "out of the box", so to speak, simply doesn't forward HTML emails with embedded graphics, (like Outlook Excess, and Winblows Mail do).. without having to go through those steps. I personally HATE HTML email, but over the years, it's become more and more prevelant.. so it's a problem I must fix..
Thanks again..
Harv..

Trying to rent movie from Apple TV. Message states a valid address is necessary to purchase. We have purchased about 15 show in the last month along. Any suggestion on how to update valid email address

trying to rent movie from Apple TV. Message states a valid address is necessary to purchase. We have purchased about 15 show in the last month along. Any suggestion on how to update valid email address.

I got the same error and can't get it to work. My email and home address have not changed in the 3 years I've been using this device, my credit card info is up to date and my most recent rental was 2 days ago yet I get the error message on both the Apple TV and in iTunes. I don't understand what the issue is, nothing is invalid.

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

The email address assoc. with my iTunes account is no longer valid. can't access it. need to change it in iTunes but can't access account. even my birthdate is incorrect in iTunes...so can't log in. any suggestions on how to log in and edit info???

the email address assoc. with my iTunes account is no longer valid. can't access it. need to change it in iTunes but can't access account. even my birthdate is incorrect in iTunes...so can't log in. any suggestions on how to log in and edit info???

There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action

ICloud was working fine, suddenly when I try to sync I get this message "you can't use icloud when multiple versions of outlook are installed". I only have one version of outlook installed. Any suggestions?

iCloud was working fine, suddenly when I try to sync I get this message "you can't use icloud when multiple versions of outlook are installed". I only have one version of outlook installed. Any suggestions?

Message was edited by: leroydouglas
better yet, try this solution:
https://discussions.apple.com/message/12351186#12351186

I suddenly can't receive emails from senders at a particular domain. They can receive emails from me. I haven't blocked them. Any suggestions on how to 'reopen the line' will be appreciated, thanks.

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