I talked to a advisor and she said to back up and restore my ipod because the home button on my ipod touch is not responding so i did and it still does the same thing i would have to press it repeatedly just to close an app

My ipod home button just doesnt respond properly anymore and my head phone jack is still messed up even when i restored everything and went to factory settings so im guessing its a hardware issue and i wanted to know how to send it back for repairs please thank thank you =^.^=

Don't listen to any of them...
Just recalibrate it! I have a similar issue where I kept pressing my home button and nothing worked.
Here are some websites the tell you how to fix it!
How to recalibrate: http://nealbo.hubpages.com/hub/Recalibrate-Unresponsive-iPhone-Home-Button
How to fix: http://nealbo.hubpages.com/hub/Fix-a-broken-unresponsive-or-sticky-iPhone-Home-B utton
And if both suggestions don't work, go to settings, General, Acessability, and turn on assistive touch so that a little circle appears in the corner, tap it and tap home to work as your home button!

Similar Messages

  • HT201406 The Home button on my iPod Touch is very unresopnsive.  It takes several tries to activate it.  While doing so, it responds to one click vs the intended two clicks and vice versa.  It is a very frustrating process.  Any suggestions?  I tried the

    The Home button on my iPod Touch is very unresponsive.  It takes several tries to activate it.  While doing so, it responds to one click versus the intended two clicks and vice versa.  It is a very frustrating process.  Any suggestions?  I already tried the "shut off" process that was suggested on the Apple site, but that did not help.

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • What can we do if the home button of my ipod is working very slow and if my ipod is still in warranty and by the way i have an ipod touch 4

    what can we do if the home button of my ipod is working very slow and if my ipod is still in warranty and by the way i have an ipod touch 4

    If it is still under warranty take it to an Apple Store, or in any case call AppleCare (see http://support.apple.com/kb/HE57 for list of international phone numbers) to see if they can help you. They may be able to help you with repairs if it is a physical problem with the home button.

  • The home button on my ipod touch 4th genereation is jammed and i cant press it. What should i do?

    The home button on my ipod touch 4th generation, that i have had for a year now, is jammed. When i go to click it to go to the home screen it doesnt push in. I am not sure how it happened because one moment i pressed it and it was fine and the next it somehow got jammed. I dont know whether i should just buy a new one or if i should send it in for repairs. The thing is that i dont want to send it in for repair and get it back to have the same thing keep happening to me. It has been starting to get slow and close out of apps randomly also. What should i do?

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • The home button for my ipod touch 4th generation does not respond all the time, What do I do?

    The home button for my ipod touch 4th generation does not respond all the time, What do I do?

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • The home button of my iPod is not working and it got 1 year of warranty if they give me a new iPod can I take another color ?

    The home button of my iPod is not working and it got 1 year of warranty and going to Apple store, my iPod is silver color. if they give me a new one can I pick another color ?

    No, they will give you a refurbished (but basically a brand-new) iPod touch in the same color. I have the Silver as well...sort of kicking myself for not waiting for the Blue one to come back in stock.

  • The Home Button on my iPod Touch 5 isn't working. How do I fix it?

    Hi!  The Home Button on my iPod 5 isn't working.  I just got it like maybe two months ago.  I'm really mad about it to because it's brand new!  I'm not to the point where I'm going to totally rip my iPod apart and fix it.  And I know about the Assistive Touch or Acsessive Touch whatever it's called.  I'm using it right now but it's just not the same!  Please help!

    I would take it to an apple retail store and have them look at it. It should definitely be under warranty

  • The home button on my iphone 5 is not working.

    The home button on my iphone 5 is not working, so I'm using assistive touch.  How do I close open apps without double tapping the home button?

    The other possible things you can try would include...
    Inserting the lightning connector and applying a little bit of pressure up under the Home button.
    Some folks have cleaned the Home button with a few drops of isopropic alochol caring to not get it on your screen.  This is only going to get things working again if it has been gummed up through normal use
    If you are still within the one-year warranty or extended it with Apple Care don't try any of these steps just take it to Apple. 

  • The home button on my iPod Touch is unresponsive

    The home button on my iPod Touch is not working.  Any app that I'm in, I can't get out of because when I press the home button, nothing happens.  Is there a way to fix this?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • The home button on my iPod Touch (4th Generation) is stuck.

    The home button on my iPod Touch (4th Generation) is stuck.  Anyone have any suggestions, tips or help to give me?  (I received it just slightly over one year ago.  Thanks!

    Try here:
    FIX for iPod Touch Home Button: Apple Support Communities

  • HT1349 The home button on my iPhone 4 is not working.  Does anybody know how I can restore it?

    The home button in my iPhone does not work.  Does anybody know how to restore it?

    If the basics from the User Guide have all been tried (restart, reset, restore from backup, restore as new) and you still have problems, then you've done all the troubleshooting you can do.  You'll need to bring your phone into Apple or an authorized service provider in your area.

  • The Home Button on my Ipod 4th gen is stuck down and cant be clicked

    I just pulled it out of my pocket and suddenly the Home Button wont click in anymore. Any advice on how to fix it? Anything would help

    Apple will look at it. Just make an appointment at the Genius Bar of an Apple store.  Also see:
    FIX for iPod Touch Home Button: Apple Support Communities

  • The home button on my iPod Touch 4G is barely working!

    I have to press my home button and my sleep button about 10 times to get it to respond, does anyone have any idea why both buttons would act up? My ipod is nearly full, as in MBs away from it, would that have anything to do with the slow movement??

    No, should not have any effect.
    Try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.

  • HT2188 How can I fix the home button on my iPod touch?

    I have a 4th generation iPod touch that is about almost 2 years old. I've never dropped it on a hard surface like concrete or hardwood floors, just a few times on my carpet. It's never been scratched, never had water damage or anything like that. It's in pretty good condition, and runs pretty smoothly, except my home button doesn't work!
    I know several people with the same iPod who have similar problems - their home button doesn't work. When I'm in an app, like the Music app, and I hit the home button to get back to my home screen, it doesn't work.
    I've looked it up on the internet - I've seen several videos on YouTube (like turning the iPod off, entering an original app like Weather or Notes and then holding the lock button down until the "slide to power off" button came up, and then holding the home button down until it went away to 'calibrate' the home button, and locking my iPod and then clicking the lock screen and home button at the same time - which worked for me a few times, but after like a day or two, the button stopped working) and I've also Googled it and heard that rubbing alcohol on a q-tip would clean any gunk out from underneath the home button. I've never tried the alcohol one out of fear that I'd really ruin the button.
    I've also read that there might be dust under there or gunk that should be cleaned by a professional...
    But my dad says that it's too tight of an area around the button for anything to get lodged under there. I am currently updating the iPod to iO5 or whatever the new update is to see if it makes any difference.
    I'm just trying this forum as a last result to see if there is anyone out there with a similar problem that has fixed it themselves to quell the problem permanently. If not, then I suppose I'll be forced to take it to the Apple Store and see if they can fix it.
    I did have the 1 year warranty, but alas, I did not start having these problems until recently.

    Have you looked here:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    You can use the Accessibility Assistive Touch feature for almost all of the Home button functions.

  • The home button on my ipod 5th gen has stopped working comletely.

    I have had my 5th gen ipod touch for almost a year now. I never drop it. i take good care for it. its a 64 GB one so it was heaps of money. LIke 90% of my life is on that thing. Should i ask for a replacemeant or is it possible for it to be fixed? I only have 3 weeks of the warnity left.
    IM freakin out help please

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

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