I think my computer has a virus, when I get on the Internet, ads will pop up all the time, I think it is called adware? Also pages will pop up saying something along the lines of my computer is at risk for some security issue. What should I do?

Remove Browser Pop-up Problems
     AdwareMedic
     Adblock Plus 1.8.9
     remove adware that displays pop-up ads and graphics on your Mac
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

Similar Messages

I have just redeemed my iTunes card of 25 dollars, I have 23 dolIars left now, I tried downloading a few songs later, but it says something along the lines of credit mismatch mobile message, I can't download anything with credit. How do I fix the problem?

I really need help, I purchased an iTunes card about an hour ago and downloaded two things, I tried to download a couple songs but it won't let me, every time I try it says something along the lines of credit mismatch mobile message. How do I fix this? It says I have 23 dollars left but it's not working. How do I fix the problem? Please help!

its very annoying but you have to log out of your account. than try to buy the sone. it will ask you to sign in. do it. the sond will start to download. it only works once, so you have to do it over and over for every song :/

HT5787 I forget the answer for my security questions ,, what should I do ?

Hello , I added ituns card 100 .. I try to buy someting from the Appstore but i cant ! they ask for security questions !
I forget the answer for my security questions ,, what should I do ?
thanks

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(88835)

My computer has a virus, it is getting repaired. (iTunes Library help)

So it will be gone for 5 days. However, they might delete the harddrive, which will delete all of my songs and iTunes itself.
I have not backed up my library at all. However, I recently synced my iPod Touch with all of my new music and apps.
My question is: How do I re-obtain all of my past purchases? If my computer's harddrive ends up getting deleted, I need a way to recover all of my purchases. What can I do?
Please help!

Downloading past purchases from the App Store, iBookstore, and iTunes Store

Hi, I am having trouble with my Internet on my Macbook. Every time I try and go to a site it has a pop up block that says something along the lines of "Safari can't verify the identity of the website."

Below that there is more, it says," The certificate for this website is invalid. You might be connecting to a website that is pretending to be (Whatever the name of the site is) which could put your confidential info at risk. Would you like to connect to the website anyway?" and it give the options of show certificate, cancel, and continue. But the thing i dont understand is that it does this for basically EVERY page i visit. even facebook. and when i click "continue" it alows me to go to the page but limits what i can do and only shows certain things. i'm very frusterated with it. Help Me!

This issue was resolved! I didnt think about restoring my computer to factory settings but I did and now my computer works like brand new. basically, just back up your files and do the following:
http://www.youtube.com/watch?v=yPmT5Xbb8p0

My computer has a virus how do i get it off

i downloaded a third part soft wear the other day , and now my computer has a virus. someone help get it off!

Describe the symptoms, not your diagnosis of the cause.
A virus is unlikely, and pursuing an "anti-virus" cure for it is almost certain to cause lost time, money, data, general abject misery or all the above.

I bought my I pod touch 3-4 months ago and I got this message all of a sudden, it said something along the lines of provisonal complete_Distrib... will expire in 30 days. What is this it's under setting-general-Profile should I be worried?

I bought my I pod touch 3-4 months ago and I got this message all of a sudden, it said something along the lines of provisonal complete_Distrib... will expire in 30 days. What is this it's under setting-general-Profile should I be worried? Should I just let it expire.

Unless you have a company or school iPod, that profile was installed by an app you installed. It is likely that the app will no longer function when that date is reached. You can Google the name of the profile and that may provide some more information.

Last night, I saw my iPhone on the table in front of me and twice it made phone calls on its own. I just watched it make the outgoing call as it sat in front of me. Should I think that it has a virus? What should I do about it?

Last night, I saw my iPhone on the table in front of me and twice it made phone calls on its own. I just watched it make the outgoing call as it sat in front of me. Should I think that it has a virus? What should I do about it?
Also, it's been a little quirky lately: slow to respond to key pad touching and making it impossible to delete Apps?
Should I try wiping it and restoring it to factory settings?
Thank you.
Ben

It isn't a virus.
I would try the Restore from backup first and if that does not help try a Restore as a new iPhone.

HT4623 I cannot install my ipod to my computer. Says something about the device driver. I did not get it new either and so have no info about it. And I have never used one before and have no friends who have either. Can someone help me?

I cannot install my ipod to my computer. Says something about the device driver. I did not get it new either and so have no info about it. And I have never used one before and have no friends who have either. Can someone help me?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Is there a way of wiping ALL Safari data, i.e. restoring Safari ? I think my Safari has a virus..as every time I open it, a web page called 'search quick' comes up. Its bombarded my Safari with constant pop up adverts almost every time I click!

is there a way of wiping ALL Safari data, i.e. restoring Safari ? I think my Safari has a virus..as every time I open it, a web page called 'search quick' comes up. Its bombarded my Safari with constant pop up adverts almost every time I click!

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

My computer has a virus what should i do?

my computer has a virus what should i do?

Hey Robbby,
What is happening on your computer that makes you think you have a virus? Its very unlikely that you have a virus. You could have an adware on your system. Check out the Mac Safe web site for information about malware, adware, and viruses on Macs. Read the article listed here( http://www.thesafemac.com/arg/) on how to find any known adware on your system. You can also use the Adware Removal tool to find and remove all known adware. The tool is locate here(http://www.thesafemac.com/art/). If you still have a problem after following these guides then please post back with the issue that you are having and we will try to figure out what is happening.

My computer has a virus , is it safe to use iTunes?

hello
I want to do backup for my iPhone , but my computer has a virus ,is it safe to use iTunes or not ?

Yes, it is. For maximum security, uninstall and reinstall iTunes before proceeding, and make a separate backup to the iCloud.
(125720)

I opened a spam e-mail, I think my phone has a virus how do I get it off? HELP!

I opened a spam e-mail, I think my phone has a virus how do I get it off? HELP!

It was an email about a video I posted on youtube. It said "the video you posted under your account has been approved and posted. Click link to see the video" but I didn't post any video so I clicked the link on my phone and it took me to a page that was not youtube so I immediately closed the window went to my settings and deleted cookies and history. Later I tried to login to one of my banking app and it kept saying loading for about 5 min before I exited the app then tried again and then it wouldn't even let me log in.

Old computer has died- how can I get all my stuff from my ipod into new computer- so far only some of songs have appeared ?

old computer has died
how can i get all my songs etc from ipod onto new machine
so far only some tracks have appeared
thanks
daniel266

daniel266 wrote:
how can i get all my songs etc from ipod onto new machine
check out this post by Zevoneer.

I cannot receive email properly now. When I open mail, it says that is downloading about 1,700 emails. At the very end, it gives me my newest ones. But this takes a long time. I've contacted the Internet service provider and verified all the right setting

I cannot receive email properly on either my IPad or my IPhone. I have had them for over a year and they have always worked fine. Until three days ago, when they both started acting up. On the IPad, when I open mail, it says it is downloading about 1,700 emails. At the very end, which takes quite a while to get to, I finally get the most recent ones. The IPad is sending emails just fine.
On my IPhone, when I open mail, it says it is downloading 100 emails, but it doesn't do that. And it gives me no new emails at all. The IPhone is sending email just fine.
I have already deleted the email accounts on both devices and reinstalled them. I've contacted the Internet service provider and verified all the right settings. The Outlook email on my desktop is working perfectly.

WMV is a heavily-compressed format/CODEC, and the processing time will depend on several factors:
Your CPU, which is not that powerful in your case
Your I/O sub-system, which is likely a single HDD on your laptop
The source footage. What is your source footage?
Any Effects added to that footage. Do you have any Effects?
Each of those will have an impact on the time required.
The trial has only one main limitation - the watermark. Now, there are some components, that have to be activated, but are not with the trial, but they would be evident with Import of your source footage, if it's an issue.
Good luck,
Hunt

I think my computer has a virus, when I get on the Internet, ads will pop up all the time, I think it is called adware? Also pages will pop up saying something along the lines of my computer is at risk for some security issue. What should I do?

Similar Messages

Maybe you are looking for