I took over a 4S from someone and I need help changing the apple id on the new phone

How do I change an apple ID on an existing device I was given from another user?

With iOS 7, if you don't know the password for the previous owner's ID you're going to have to get the previous owner to remove the device from their account, as explained here: http://support.apple.com/kb/TS4515.

Similar Messages

  • HT4061 I brought a Iphone 4s from someone and they never give me their apple id and password. Now I the phone but its lock , how do I unlock it ?

    I brought a Iphone 4s from someone and they never give me their apple id and password. Now I the phone but its lock , how do I unlock it ?

    You don't. Take it back to them and ask them to unlock it. If they refuse, or if they have now vanished off the face of the earth, you own a brick. There is no way past the activation lock without the proper credentials.

  • Hi! I`'m from Russia and i want to buy the new unlocked iPhone 4S in the U.S. in November, but i need to know, am i need this doc's?"What to Bring with You  Your old mobile phone, if you're replacing it. Social Security number of the account holder. etc"

    Hi! I'm from Russia and i want to buy the new unlocked iPhone 4S in the U.S. in November, but i need to know, am i need this doc's?
    What to Bring with You
    Your old mobile phone, if you’re replacing it.
    Social Security number of the account holder.
    Valid government-issued photo ID.
    Carrier account password, if you have one.
    Your Apple ID and password.

    http://www.apple.com/iphone/LTE/
    According to Apple's list (link above) you will probably want to pick up a Sprint or US Cellular model. HOWEVER, as I mentioned above I know that the Verizon iPhones come unlocked from the factory (assuming it will be the same for iPhone 6 and 6+). I DO NOT KNOW if the Sprint and US Cellular models come unlocked. But I am sure some quick internet research will lead you to the answer.
    I think your goal would be to get a Sprint or US Cellular version. Also I believe a law was just recently passed that allows someone to have a phone unlocked by the carrier no questions asked. So even if the Sprint and US Cellular iPhones are locked you can have them unlocked.
    Update:
    http://www.cbsnews.com/news/obama-signs-bill-unlocking-cellphones/

  • HT201269 i am trying to get my contacts from an old iphone 3s to a 5c and i am not getting the new phone to stay connected to itunes. some help please on what to do!

    i am trying to get my contacts from an old iphone 3s to a new 5c and i am not getting the new phone to stay connedted to itunes. some help please on  this problem!!!

    One way is to Drag and Drop the  Entire iTunes Folder  from your Old Computer to an External Hard Drive...
    Then Drag and Drop the  Entire iTunes Folder to the location of your Music on the New Computer...
    These Links may Help...
    Backup iTunes to an External Drive
    http://support.apple.com/kb/HT1751
    Moving iTunes Media Folder
    http://support.apple.com/kb/HT1364
    Cheers

  • HT204161 I bought an IMac 27 on craigslist and I need to change the Apple registration to my name. How can I do it?

    I bought an IMac 27 on craigslist and I need to change the Apple registration to my name. How can I do it?

    Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
    The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • I have changed my e-mail address and therefore need to change my apple ID. When I change it to my new address it says it is already my rescue address and cannot be used. Any ideas how to change my rescue address?

    I have changed my e-mail address and therefore need to change my apple ID. When I change it to my new address it says it is already my rescue address and cannot be used. Any ideas how to change my rescue address?

    To change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT201269 Can i set up a new iphone 5 on my mac running 10.5 and transfer my data to the new phone

    Can i set up a new iphone 5 on my mac running version 5.0.6 and transfer my data to the new phone from my iphone 3

    No, you need 10.6.8 for an iPhone 5.
    You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
    Snow Leopard General requirements
      1. Mac computer with an Intel processor
      2. 1GB of memory
      3. 5GB of available disk space
      4. DVD drive for installation
      5. Some features require a compatible Internet service provider; fees may apply.
      6. Some features require Apple’s MobileMe service; fees and terms apply.

  • I just bought an iPhone 5 and I need to change the iCloud account so that I am not sharing the same account with my husbands iPhone. How do I do this?

    I just got a new iPhone 5 and I need to change the iCloud account because I am now sharing it with my husband and I can not restore or back up my phone because of it. I need help!

    here is a link that will help you: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleId

  • HT5821 I forget my  answers and i need to change the email for rest  answers

    I forget my  answers and i need to change the email for rest  answers

    You cannot and need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110891)

  • I have credit and it's less than 0.99 and i need to change the region and i don't have visa

    i have credit and it's less than 0.99 and i need to change the region and i don't have visa

    Click here and ask the iTunes Store staff to zero your account balance.
    (110223)

  • My grandma is a new apple user and she needs help making an apple account.

    my grandma is a new apple user and she needs help making an apple account.

    She should call Apple support or visit the Genius Bar at an Apple store (make an appointment first at http://apple.com/retail). They will walk her through the process.

  • 1 got a message about my firefox being out of date and i need to download the new version ,i did but i keep getting the same popup to download the new version 4.0.1, what gives?

    There is a new version 4.0.1 that keep popping up and the download was done but it keep saying i need to download the new version i have done it more than one time. Should i just ignore the message i don't want a virus. when i sign on to firefox it say i might be at risk of attackers and i need to download the new version. What is the new version?

    See this: <br />
    https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

  • HT204053 I bought an iPhone from someone and I need to set up an iCloud account and it is not giving me the option? What am I missing

    I bought an iPhone from someone and there iCloud account is still on the device. I would like to know how to skip this step or add my own. I have never had an iPhon before so I have no idea what I am doing. Can someone please help me????

    Only the previous owner can help you.  They either need to provide you with the ID and password to delete the existing account, or erase the device and remove it from their account as explained here: http://support.apple.com/kb/TS4515.  If they aren't willing to do that, return it and ask for your money back.

  • I need help changing the previous owners id and password

    I bought a use macbook Lion os-x 10.7.5 software.  My apple id and password don't work because the previous owners password is still in there.  I have tried to get to the Disc Utility by restarting and holding the control, alt/option and r keys but it just starts up to the normal screen.  No disc utility.  Any suggestions?
    thanks, carl s

    If you started holding the Option key, and only saw Macintosh HD rather than that and  Recovery, then it seems that Recovery is missing or damaged on your computer. Some models of MacBook will start in Internet Recovery if you use Command Option R; although it seems that yours is not suitable.
    If you are able to start in Single User mode (hold Command & S at the chime), then you may be able to follow the steps below to change the password. Print them out first, & make sure that you know the name of the user that you wish to change. This won't alter the AppleID name & password that were used to install previous software, so you may still need to erase & (re)install yourself; starting with the relevant install DVD(s) which are usually available from Apple for around $20, if you call with the serial number.
    Start in Single User mode & wait for the :/ root#    prompt to appear
    type        mount -uw /        then press enter (the slash is important)
    again, wait for the :/ root#    prompt
    type    passwd username  
    then press enter (swapping 'username' for the name you need to change the password for)
    You should see
    :/ root# passwd username
    Changing password for username
    New password:
    You now type a password, which won't be shown onscreen, then press enter
    then you should see
    Retype new password:
    type the same new password again, then press enter.
    wait for the :/ root#    prompt, then type     reboot    & press enter

  • I just got iPhone 5 and I need to change the Apple ID to the id I have on my iPad so they sync

    I need to change my Apple ID on new phone to make it sync with my iPad.  How can I change iPhone 5 and then sync with my iPad so I can get my games and music from iPad

    If the gifter set up the iPhone with their Apple ID for the iTunes and App Store, the option should be there.
    That is where an existing Apple ID is signed out and a new or different Apple ID is signed in.

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