I tried a lot of time to download Lightroom on my MacBookPro without success. I already remove the firewall. Maybe because of a slow connection in Lebanon? Or another problem?

Béatricel88978029 do you receive any specific errors when download Photoshop Lightroom? For information on how to resolve download errors please see Error downloading and installing Creative Cloud application.

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My ipod was disabled and i tried to restore it, now i am downloading an apple software update which is taking a **** lot of time and ipod is still disabled.. will it be ok after the download ends? help please..!!

my ipod was disabled and i tried to restore it, now i am downloading an apple software update which is taking a **** lot of time and ipod is still disabled.. will it be ok after the download ends? help please..!!

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

Hi, i have a new number and I'm trying to activate iMessage but i can't. it is only saying waiting for activation, i have tried a lot of times with not success. i'm not sure if i need to replace the old one to this new one, or what do do. can you help

Hi, i have a new number and I'm trying to activate iMessage but i can't. it is only saying waiting for activation, i have tried a lot of times with not success. i'm not sure if i need to replace the old one to this new one, or what do do. can you help

Troubleshooting iMessage activation:
http://support.apple.com/kb/TS4268

I rented a movie (dark shadows) but I can not see it, because a message appear "Problem loading...try again later". Is not a problem connection. I tried a lot of times to watch the movie and I didn't can.

I rented a movie (dark shadows) but I can not see it, because a message appear "Problem loading...try again later". Is not a problem connection. I tried a lot of times to watch the movie and I didn't can.
Thanks
Celeste

I rented a movie (The Hobbit)...but it stops loading.
The movie costs CHF 7.50.
A phone call to the support team costs CHF 46.-- !!!!!
What do you think I will do?
Pisella Verde

TS1398 I have recently updated my iphone 5 to ios 6.0.2 but wi-fi is still slow. It takes a lot of time to download the files. But web browsing is OK. I have downloaded an app size 8 MB but it take around 15 minutes on my wifi. Please help Apple.

I have recently updated my iphone 5 to ios 6.0.2 but wi-fi is still slow. It takes a lot of time to download the files. But web browsing is OK. I have downloaded an app size 8 MB but it take around 15 minutes on my wifi. Please help Apple.

I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again.

I receive the error "invalid address" even if my apple ID is the correct one...i already tried a lot of times and th einformation is correct, so i m not being able to install any apps or updates..please help me!!!

i receive the error "invalid address" even if my apple ID is the correct one...i already tried a lot of times and the information is correct, so i m not being able to install any apps or updates..please help me!!!

contact itunes support

Trying to install Adobe Flash Player my Adobe ID and Password is not accepted. I changed it several times, without success. What's the problem?

Trying to install Adobe Flash Player my Adobe ID and Password is not accepted. I changed it several times, without success. What's the problem?

You don't need an Adobe ID or password to install Flash Player, but you may need to provide your system's Administrator password during the installation.

I have a problem that I can not load or even close the download in iTunes, it turns out I have hanging in the mode, and because of that I can't download from AppStore, because it turns out that the other programs I have on standby. What do I do? Thank you

I have a problem that I can not load or even close the download in iTunes, it turns out I have hanging in the mode, and because of that I can't download from AppStore, because it turns out that the other programs I have on standby. What do I do? Thank you.

If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

HT3275 Time machine at home and it will not allow me to remove the listing of my external hard drive from the excluded files list.

Please help guys, I have a Time machine at home and it will not allow me to remove the listing of my external hard drive from the excluded files list.
I am trying to use time machine to back up the hard drive. For backing up from Macbooik pro and Imac, there is no problem. It seems to not want to allow the external drive to be removed from the Excluded list and as such will not back up from it.
Is there a way to be able to transfer files (music, movies etc) to time machine, format the external drive then put the files back to hard drive?
Sorry it is a long winded question but it is driving me nuts that I cant sort this out.
The <Macbook and Imac are both running mountain lion.
Thanks Guys

As for the hard drive to which you have never been able to write, is it by any chance in NTFS format? OS X can read NTFS for importing files, but it does not contain code for writing on an NTFS volume. That's a choice, not a bug.
There is third-party software available to install NTFS-writing capability into OS X. An example is Paragon NTFS for Mac OS X. Another alternative would be to use a disk format that both Macs and Windows systems can use for both reading and writing; this would require either a new drive or erase the existing data.
If by "the new system software" you mean OS X 10.9 Mavericks, you may want to repost that portion of your query in the Mavericks forum at https://discussions.apple.com/community/mac_os/os_x_mavericks . I haven't made the leap yet.
I don't know what other problems you have been having, so I cannot comment on them. You don't seem to have any other recent postings on these forums.

HT1918 I have tried to get a magazine subscription D/L on my Ipad without success for almost a year and now ITunes asking to renew how do I get rid of this mag ot of my Manage Subscriptions . The mag company told me to contact Itunes but how do you do th

I have tried to get a magazine subscription D/L on my IPAD without success for almost a year now. I called the mag company and they had some tech difficulties but I have never received my subscription. I asked for my $19.99 back they told me to contact Itunes. How do you do that?? Itune sent me email today asking to renew subscription period for another year. How do I tell them that I am not getting this subscription. Can anyone give me some advice please?

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
If you are looking for a refund for your existing subscription then you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

When I select a title in the iTunes Store and click on Play in iTunes I am sent to the download page for iTunes 10 which I have already. The selected title cannot be found anywhere in my iTunes. How can I get the title in iTunes with possibility to buy it

When I select a title in the iTunes Store and click on Play in iTunes I am sent to the download page for iTunes 10 which I have already. The selected title cannot be found anywhere in my iTunes. How can I get the title in iTunes with possibility to buy it?

The issue is that your credit or debit card credentials must be associated with the same country where you reside in order to purchase iTunes content.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location. You can use the iTunes Store in all countries of which you’re a resident, but you’ll either need a separate iTunes Store account for each one, or you’ll need to continually be switching the billing information on your single account. Generally, it’s simpler just to set up an alternative account for these situations, although it’s worth nothing that features like iTunes in the CLoud and iTunes Match are designed to work best when using a single iTunes Store account, as you can only switch accounts with these services every 90 days."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

Hello I'm trying to create Apple ID without success even after checking the bank information

Hello I'm trying to create Apple ID without success even after checking the bankinformation

If you choose US as your country while your bank details and credit card or PayPal account are from another country, then you will get an error not related to your details, such as 'the CVV number is incorrect', although it is correct.

I've downloaded Lightroom 5.6 today but it won't completely load before windows pops up and says that it has encountered a problem and is shutting the application down. What is my next step....thanks?

I've downloaded Lightroom 5.6 today but it won't completely load before windows pops up and says that it has encountered a problem and is shutting the application down. What is my next step....thanks?

If you use extensions like Adblock Plus or NoScript or Flashblock that can block content then make sure that such extensions aren't blocking content. 
You can see the installed Firefox extensions in "Tools > Add-ons > Extensions".
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

I am trying to open up my iTunes from my Mac. It says "You can't open the application iTunes because it is not supported on this type of Mac." What do I do?

I am trying to open up my iTunes from my iMac. It says "You can't open the application iTunes because it is not supported on this type of Mac." What do I do? I've already force closed all other apps.

Well, obviously the problem isn't with the other apps, it's with the type of Mac you have. What type of Mac do you have?

When trying to update my iPad to version iOS 7.0.04 I keep getting 'Unable to Verify Update' message 'Because I am not connected to the Internet'. I am connected. I have reset iPad, reset Internet connections but to no avail?

When trying to update my iPad to version iOS 7.0.04 I keep getting 'Unable to Verify Update' message 'Because I am not connected to the Internet'. I am connected. I have reset iPad, reset Internet connections but to no avail?

Boy sure what you are doing but the current iOS level is 7.1 not 7.0.4.
You cannot update to 7.0.4.

I tried a lot of time to download Lightroom on my MacBookPro without success. I already remove the firewall. Maybe because of a slow connection in Lebanon? Or another problem?

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