I tried downloading a free app and it asked for my billing information and when i entered it, it says that there was a billing problem with a previoud purchase and i have to update it. I keep updating it and it wont let me verify it and i cant get apps

I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!

The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more.

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I am having trouble updating my apps, getting a message saying that there was a previous problem with a purchase. this wont let me download any music, apps, or update any apps. please help on a solution to the problem. thanks!

if anyone knows anything about this, please help!

Hello Giggles36468,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/HT2727
To see a purchase's details, click the arrow to the left of the order date. Your most recent purchases are first.
The web order number appears under the date of each transaction.
Have a nice day,
Mario

I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do!

I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!

There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again.

I am trying to update my apps but it is asking for my card details and when i enter them it says my card was declined but i havent bought anything, can i see what the purchase is for?

I am trying to update my apps but it is asking for my card details and when i enter them it says my card was declined but i havent bought anything, can i see what the purchase is for?

Again, Apps will always be tied to the account from which they were purchased and will always have to be updated using that account.
Always, mean exactly that, always.
If you want them to be on your account then you need to buy them using your account.

HT202159 I tried several times to download pages that I already pay for and it says that there was an error in the installation , what can I do

I tried several times to download pages that I already pay for and it says that there was an error in the installation , what can I do

- Temporarily disable anti virus software if installed.
- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading.
- Third party download managers can cause problems when downloading apps.
I see v10.7.4 in your profile but make absolutely sure that's correct because the minimum requirements for Pages is v10.7.4 according to the Pages Information panel at the App Store.
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac.

HT204053 Why does it say that there was a problem with a previous purchase and not let me download apps?

Everytime I try to download a new app it says that there was a problem with a previous purchase and then it said that my card was declined

These are user-to-user forums, nobody on here will know what the problem with the previous purchase might be.
Does the name and address on your credit card match exactly the name and address on your iTunes account, and have you checked with your card issuer to see if they are ones who are declining it ? You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just downloaded en paid Adobe Creative cloud. I got my installationcode, when I enter this; adobe says that the code is already exchanged. I don't know what to do now and I already paid.

I just downloaded en paid Adobe Creative cloud. I got my installationcode, when I enter this; adobe says that the code is already exchanged. I don't know what to do now and I already paid.

Thank you for the mail,
The redemption code has been redeemed under Email ID provided here in Forums , it is activated but not yet installed on any computer.
Please download CC from http://helpx.adobe.com/creative-cloud/help/install-apps.html & activate it.
I have replied to your Email.
Regards
Rajshree

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

The system requirements for Photoshop can be found in the following page. You can see where YOur system falls out of meeting the requirements and what systems will suffice.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

I have just upgraded my Ipad2 to the latest operating system and on restarting it is some foreign language and is asking for the sim card number when I don't have a sim card. What do I do?

I have just upgraded my Ipad2 to the latest operating system and on restarting it is some foreign language and is asking for the sim card number when I don't have a sim card. What do I do?

i have to apologize up front for the cheeky response. but i just couldnt resist. if your ipad is speaking in tongues. i would call a priest and perform an exorcism on it first.

I was trying to upload a video clip to iMovie and I got a popup saying that there was an upload error. I switched profiles, came back, and when I opened iMovie it said that it was uploading my clip, but it hasn't shown any progress and won't close iMovie.

I was trying to upload a video clip to iMovie and I got a popup saying that there was an upload error. I switched profiles, came back, and when I opened iMovie it said that it was uploading my clip, but it hasn't shown any progress and won't close iMovie.

Post in the iMovie forum.

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing

HT201317 When I go to log onto iCloud using my Windows 7 and it asks for my login information, I get the error saying my Apple account is valid but not an iCloud account. How do I get an iCloud account? Thank you

When I go to log onto iCloud using my Windows 7 and it asks for my login information, I get the error saying my Apple ID is valid but not an iCloud account. How do I get an iCloud account?
I don't have any apple products personally, this is for work to use Photo Stream so when Superintendents & Project Managers take pictures of their construction site, I am able to have those images immediately.
Thank you

You can not create an iCloud account using a PC, you will need an Apple product. Once the account exists you can logon to it from a PC.

I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on an

I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on and delete the account. When I checked my ipod afterwards all almost all of my music was gone exept for what I had just downloaded. This was thosands of songs that I had carefully picked over the years and now they are all gone. Someone please help me!!!

Get all that music back in itunes and sync again.

I'm having trouble restoring my ipod. The software starts to download but it stops saying that there is a connection problem when there isn't. What can I do?

I'm having trouble restoring my ipod. The software starts to download but it stops saying that there is a connection problem when there isn't. What can I do?

Disable the computer's security software during the download and update.

CS 4 Dynamic Link to Encore doesn't work most of the time. Encore stops operating after opening and periodically Premier Pro stops working. I'm told that there has been a problem with CS4 when using Dynamic Link to go to Encore and build CD's. Is there

CS 4 Dynamic Link to Encore doesn't work most of the time. Encore stops operating after opening and periodically Premier Pro stops working. I'm told that there has been a problem with CS4 when using Dynamic Link to go to Encore and build CD's. Is there a way around this? Is there a patch to correct it?

To build CD's???
What problem does Encore have with DL?
If DL is not working properly for you the way around this is to export from Premiere to either mpeg2-dvd for DVD or BluRay H.264 for BD-disks and import the files in Encore.

I tried downloading a free app and it asked for my billing information and when i entered it, it says that there was a billing problem with a previoud purchase and i have to update it. I keep updating it and it wont let me verify it and i cant get apps

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