I tried downloading ios 6 in my ipad after sometime only the itune icon comes
i got a notification to in my ipad settings that do you what to change to ios 6 so i pressed update i left it and went to sleep next day the home screen dose not come only the itunes icon comes with an arrow mark down with a usb plug
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US
Similar Messages
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I am having trouble with my iphone, I updated it and when I turned on the screen the ituns and USB icon appear. I've tried to restore it but it sends me to the ituns icon right away and I dont know what to do.
you may have to do these stepps a few times http://support.apple.com/kb/HT1808
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I just bought a Ipad and know nothing about it. I have been charging it for about 2 hours and when I try to turn it on it shows the Itune icon and the plug thats it wont do anything else. Any suggestions on what to do?
iPads are devices and not PCs, so it needs a functioning relationship with a PC to work.
Download iTunes onto your PC, then connect your iPad to that PC. That should get you started. -
One of my users let his wife use his iPad 3 and now the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
How do a reset the device or clear the message?
BillyDOhMyPizzaPie wrote:
...the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps... -
i am connected to the internet when i start the download and at no point do i get disconnected? ive tried using my friends wifi's too and the same happens? HELP!
Hey mikeefosteer,
Thanks for the question. I understand you are experiencing issues updating to iOS 7. The following article may help to resolve your issue:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
If you are experiencing error 3194, see this article:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
If you are experiencing a different error message, see this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M. -
Trying to load my new I Pod Nano onto my pc. Have tried numerous times and keep getting same message..."Error 2...Apple Application Support was not found. When I look at my control panel the only program that shows is "I Tunes". No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
Any assistance would be greatly appreciated.When I look at my control panel the only program that shows is "I Tunes". No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
That's an extreme case of this.
We'll try doing standalone installations of all the supporting programs.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone Apple Mobile Device Support install.
Doubleclick the AppleSoftwareUpdate.msi to do a standalone Apple Software Update install.
Doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.
Do those four installs go through okay? If so, does your iTunes launch without any errors now? -
Hi there,
When I turn my phone on, it asks me to plug it into iTunes. I already tried that and then it prompts me to restore to factory settings.Here.
Your iPhone is in Recovery Mode. You can try this to get it out of it:
Unplug the device from the USB cable if it's connected. Then hold down the sleep/wake button until it turns off. Let go of the button and then hold it down again until the Apple logo reappears. Let it go and the device may boot up.
This only works, of course, if your device was working properly previously. Otherwise, or if that doesn't get it back to normal operation, you'll need to to try to restore it:
http://support.apple.com/kb/HT1808 -
please help me ...!!!
The Sad face icon is usually a very good indication of a hardware malfunction or failure usually with the iPod's Hard Drive, which would also explain the loud clicking noise you are hearing.
I assume you have seen this article yet?
iPod display's a sad iPod icon
If you are up for the challenge, you can also try all of the troubleshooting mentioned described by another forum member Mitch 751.
https://discussions.apple.com/thread/1193481?start=0&tstart=0
B-rock -
21 September, 2014, from India.
MD513AE/A iPad Wi-Fi-16GB White - Model A 1458
I have purchase this from Dubai, UAE, some 2 years back.
I am NOT able to switch it on; when connected to power supply, the battery icon comes in but no signs of charging.
After some times the ‘Apple’ icon comes in. Tried simultaneous operation of Sleep and Power buttons, but of no use.
Sometimes a picture of cable and ITunes comes in; but not able to connect to
P C as there is no battery charge.Hi madhu254,
Thank you for visiting Apple Support Communities.
If your iPhone is not charging, please check out this article.
iPhone and iPod touch: Charging the battery
There's a Resolving issues section, but you may want to read it all.
Best regards,
Nubz -
i have an apple ipod touch #2 and i bought it used and couldnt download any thing without there password so i reset every thing and trying to start new. its on and showing me the itunes icon and a usb cord, so i pluged it up to my desktop and downloaded it to the computer and created my apple id, and it is still showing the icon and usb cord. i dont know what to do.
You need to connect the iPod to your computer and restore via iTunes. See:
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad -
Hi, I am just after downloading ios 5 to my iphone but now the apps on my phone won't work, even the free ones. Have tried deleting and reinstalling but it asks for credit card details even for the free apps. Any ideas as to why this is happening? Thanks
If it is asking for account details then it might just need you to confirm your account before it lets you proceed. Maybe the terms and conditions changed since last time or something like that. Try signing into your Apple account in iTunes on a computer first to check that. Then restart the phone and try again.
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I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, the app store, or itunes. Can't download anything or receive or send emails. Not happy. My iPad is basically useless. Tried to erase and restore. can't even do that. whish I had waited.
Hello suzanefromnv,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario -
I can't upgrade from IOS 6.0.1 to IOS 7.1.1 on my iPad 2. iPad says it has downloaded IOS 7.0.3 but cannot verify the installation if I try and install it. It claims that I have lost internet connection, which I have not. I cannot restore or update the iPad in iTunes either, if I try to, I get an error message which says that I 'do not have permission to access the requested resource'. I am using the latest version of iTunes on Windows 8. I have tried putting the iPad in recovery mode and restoring it with iTunes, the result is the same.
Any help would be much appreciated.
Thanks!@Rudegar
Thanks for the reply, but I've been having this problem for well over a week. If it is a corrupt download, is there some way of deleting it from the iPad and getting a new one?
Thanks -
Ever since I downloaded IOS 8 my IPad has been slower, stalling and now it completely crashed and I can't turn it on at all! It's the Ipad 2. Is there anyway I can do?
Hey Basketsopugs,
Thanks for the question. I understand you are experiencing issues with a third-party application after the iOS 7 update. The following article outlines the best procedure for troubleshooting this issue:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Thanks,
Matt M. -
HT4623 How can I download iOs on my iPad?
How can I download iOs on my iPad?
See
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom
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