I tried restoring my iMac 27" slim. I followed the steps erased my data then to reinstall osx mavericks. Now that I'm trying to reinstall osx mavericks for whatever reason it doesn't completes. Can you help me out?

I tried restoring my iMac 27" slim. I followed the steps erased my data then to reinstall osx mavericks. Now that I'm trying to reinstall osx mavericks for whatever reason it doesn't completes. Can you help me out?

That's not quite the proper way as far as I can tell. Usually, one boots directly into the Recovery HD using COMMAND and R keys at startup. If you cannot do that then most likely there is a problem with the hard drive. Since this is a new computer i would make a Genius Appointment and take it in for service.

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