I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black
I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black
Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
You also may have to place the iPod in recovery mode. For how see:
iPhone and iPod touch: Unable to update or restore
Similar Messages
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Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it so I have no idea how to get it back! Help!!
Then you will need to try restoring it once more:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
i plugged my ipod touch into itunes and it asked me to upgrade software which i did but now the ipod is frozen with the apple logo on the screen and it won't let me do anything, any ideas on what i can do?
Did you try to connect in recovery mode again? iPhone and iPod touch: Unable to restore
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recent update of software crashed. Now hwen i try to open i tunes, i get message "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem" - It has not!
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99750) -
My computer crashed while updating my iphone 4.
My phone now will not respond other than a USB symbol to itunes.
When I plug into itunes it says 'reset your phone'.
I've tried holding the on/off and home button together, nothing.
On another note, it isn't possible to schedule into a shop in London until a week today. There is something seriously wrong with this picture.
Any help would be awesome.
Thanks1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
In Firefox I did a search for Alaksen ( wildlife refuge). The search results were appropriate. Clicking on any site in the Google search diverted me to various commercial websites that were completely unrelated to Alaksen.
Try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
* Malwarebytes - http://www.malwarebytes.org/mbam.php
* SuperAntiSpyware - http://www.superantispyware.com/
* Ad-Aware - http://www.lavasoft.com/products/ad_aware_free.php
* Windows Defender - http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
* Spybot S&D - http://www.safer-networking.org/en/home/index.html
This link may also be of use - http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If the above malware scanners do not find any malware or can not clear it, you should consider posting in one of these forums for specialized malware removal help:
* http://forums.spybot.info/
* http://www.spywarewarrior.com/index.php
* http://forum.aumha.org/
* http://www.bleepingcomputer.com/forums/
* http://www.spywareinfoforum.com/ -
When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?
If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
My iPod Touch is te 4th generation with iOS 4 only... The desktop that it used to connect with was broken and I couldn't update my iPod touch as all content is linked to the iTunes on that broken PC. What should I do?I don't want to erase all my music recording. (couldn't back up easily...) my dairy, my financial record made on apps...
If I got a new Mac book pro soon, would it helps backuping everything?awesome121, he does not an an iCloud account. You need iOS 5 or later for iCloud and the poster said he has iOS 4.
awesome121 wrote:
DO you have a icloud account? -
I have a 2nd generation iPod touch. I have not updated the software from version 2.2.1. When I connect to iTunes to update to 4.2, I keep getting an error message. Has anyone else had this issue and figured out a way to fix it?
Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
-1 error
-1 error too -
my ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store, safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was incorrect when it was correct, please tell me as I do to let me access youtube, safari, app store, i tunes...
thanks- Reset the iPOd. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections -
Today when trying to download new songs to my Ipod touch a message popped up stating that my Ipod can not be used because I need to update the software to 10.6.3 and to go www.itunes.com. I cant find where to update my Ipod touch to the version on the website. HELP!!!
I suspect you have a Mac with OSX 10.5.8. If so see:
ios 6 and macosx 10.5 on a pre intel...: Apple Support Communities
Otherwise what OS and version do yo have?
What version of iTunes do you have? -
I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then. I can not exit out of itunes either.If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty
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HT4623 my 2nd. generation ipod will not update the software from 2.2 to 4
my 2nd. geration ipod will not update the software from 2.2 to 4 or 6.
Are you sure you have a 2G? A 1G can only go to 2.1 via iTunes but a 1G can go as high as 3.1.3 that you get here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Identifying iPod models
To If you do have a 2G that can go to 4.2.1 by:
iTunes: Backing up, updating, and restoring iOS software
For 4.2.1 you need iTunes version 10.X and that requires OSX 105.8 or later.
If you have 10.4.11 you can only go to iOS 4.1 since that OSX can on go to iTunes 9.X -
I am attempting to update the software on my 3rd generation ipod touch. I understand I need to erase and restore my device first. Must I do this with it plugged into my pc?
All you have to do is connect the iPod to our computer and update via iTunes. You do not have to seperately erase and restore the iPod. That is done automatically as part of the update process.
To update see:
iOS 4: Updating your device to iOS 5 or later
You need iTunes 10.5 or later on the computer. Y will go to iOS 5.1.1. the last update fopr the 3G
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