I tried to buy this app but it says I need to update iOS 5, how do I do this...?

I tried to buy the pages app for ipad2 but it says I need to update iOS 5, how do I do this??

What exactly happens when you try to buy the app ? If you are trying to gift it then you will need a credit card on your account, gifting can't be done via your balance.
If you are being prompted to review your account then how did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details :https://discussions.apple.com/message/24303054
If you are buying for yourself and it's charging your card then it shouldn't, your balance should be used up first before any remainder is charged to your card. If that is happening then try contacting Support and see if they can help with why its happening : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I want to sync some apps but itunes says i need to authorise my computer, how do i do this?

i want to sync some apps but itunes says i need to authorise my computer, how do i do this?

Try:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Also, are you sure you authorized the right account? Could some media be purchased with another account?

HT204053 I forgot my answers to my questions. I am trying to buy an app and it says i need to answer my security questions but i forgot my answers. Can i change them or somehow find out what my answers were?

Please someone help
I forgot my answers to my questions. I am trying to buy an app and it says i need to answer my security questions but i forgot my answers. Can i change them or somehow find out what my answers were?

You'll have to reset them. Go to https://appleid.apple.com, click on manage your account on the right, sign in, click on Password and Security on the left, look for the link to reset your security questions to the right. This will send a reset email to your rescue email address.
If you don't see this link, contact iTunes store support for help: http://www.apple.com/emea/support/itunes/contact.html.

I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why?

I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated. Am I just SOL??

The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.

I am trying to install Symantec Antivirus and it says I need Rosetta from Snow Leopard-How do I get this?, I am trying to install Symantec Antivirus and it says I need Rosetta from Snow Leopard-How do I get this?

I am trying to install symantex antivirus and it says I need Rosetta from Snow Leopard. How do I get this?

wicklows wrote:
I am trying to install symantex antivirus and it says I need Rosetta from Snow Leopard. How do I get this?
You have a Retina MacBook Pro, it runs OS X 10.7 or 10.8.
It won't run Snow Leopard (10.6) and Rosetta is only for Snow Leopard to run older PowerPC processor based programs when Mac's used to have those instead of the Intel processors they all have now.
So that software your installing is incredibly old, if you bought it, return it for a refund.
Also you don't need a anti-virus for OS X, Apple installed one for all OS X 10.6.8-10.8 users.
If you need anti-virus to clean the Windows files of their malware before passing it on, then the free ClamXav does the job.
http://www.clamxav.com/
If your worried about real threats, then this is worth reading.
Security Issues Warning List
Harden your Mac against malware attacks
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

Java runtime plugin 14.9 is installed on my Mac 10.8, but the plugin status report from Mozilla says I need to update it. How do I resolve this?

Mozilla's plugin status report says that I need to update Java Runtime Environment, and that I am running version 14.9.0. But when I download the update, all I get is "Java 8 Update 40", which my computer says is an older version. I can't find any info on a later version than 14.9. Nor can I find this plugin in my computer -- it does not appear in the System Preferences window, or in the Applications Folder (including in Utilities). How do I clear this up? (Note: I disabled Firewall).

Hmm, Java 8 Update 40 should be the current version for both Windows and Mac. Do you recall where you got a version 14.9 -- was it part of an Apple update instead of coming from Oracle (which now operates java.com)?
I see similar threads on Apple's discussion forums but can't personally confirm whether the solutions work. For example:
* https://discussions.apple.com/thread/6857925#27894419
* https://discussions.apple.com/thread/6861354#27780165

HT1338 I just updated my system to 10.6.8. New computer just out of the box, but I wanted to download Numbers from the App store and it says I need 10.7.4. How do I get this update?

I have a new IMac, purchased from my Dad that he never used. I just did the latest update to 10.6.8. I wanted to get "Numbers" on the computer from the App Store but it says I need 10.7.4. How do I get this? Everytime I try update it goes to 10.6.8. I am new to Apple and struggling a bit.

Choose About this Mac from the Apple menu and check the processor.
If it's a Core Duo Mac, you must install the DVD version of iWork. If you previously got a compatible version of Numbers from the Mac App Store, go to its home page and click on Support under Quick Links.
If it's a Core 2 Duo or better Mac, try purchasing Mac OS X 10.8 from the Mac App Store. If you get told that it's incompatible, phone the online Apple Store and order a download code for 10.7.
If upgrading to 10.7 or 10.8 requires any other upgrades or replacements(they both require at least 2GB RAM and don't support PowerPC-only software such as Office 2004), it may be cheaper to buy and install the DVD version of iWork even if your computer can be upgraded to use the Mac App Store version.
(74446)

I'm trying to buy an app but since its my first time to purchase, they're asking me to answer security questions but I forgot my answers. How can I find out my answers so I can purchase an app. please answer Thanks

I'm trying to buy an app but since its my first time to puchase, theyre asking me to answer security questions but I forgot my answers. how can i find out my answers so I can purchase. please help. thanks

http://www.apple.com/support/appleid/
Start here. I ended up scheduling for them to call me to get my ID sorted out.

Trying to buy an app, but it took me tore-set my credit card...My security code is all of a sudden not valid. I tried to re-enter itbutits the same MSG. Can u help?

Trying to buy an app, but it took me tore-set my credit card...My security code is all of a sudden not valid. I tried to re-enter itbutits the same MSG. Can u help?

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I am trying to buy an app but it is saying "Insufficient remaining store credit". I still have $1.03 credit from mt gift card and the app is only .99 cents.

I am trying to buy an app but it is saying "Insufficient remaining store credit". I still have $1.03 credit from mt gift card and the app is only .99 cents.

You will also need to pay sales taxes for your area.
Stedman

I have an older Ipod touch with 4.2.1 and cannot be updated any further, how do I install apps on it now? so far every app I have tried says I need an updated IOS. This sounds like I now have an apple product paper weight.

I have an older Ipod touch with 4.2.1 and cannot be updated any further, how do I install apps on it now? so far every app I have tried says I need an updated IOS. This sounds like I now have an apple product paper weight unless I want to run out and buy the latest and greatest overpriced apple product.

Are you willing to buy a newer iPod? How about the 4g @ 16gb for $199* usd or the 5g @ 32gb for $299*.
* tax not included.

I have a macbook prob and I'm trying to clean it up. but its says i have 71GB used of "OTHER". how can i get a break down of this "OTHER"??

I have a macbook prob and I'm trying to clean it up. but its says i have 71GB used of "OTHER". how can i get a break down of this "OTHER"??
Thank You!

The info from the below linked article may be of help.
You have to download the app OmniDiskSweeper to do the job.
http://pondini.org/OSX/DiskSpace.html
Best.

HT4847 Won't install apps but I have 5.0GB free on the cloud, how do I fix this?

I'm trying to install new apps but it says I don't have enough storage space available. I turned on the cloud and it says I have 5GB. How can I resolve this?

Welcome to Apple Support Communities
Apps have to be stored in your device, not in iCloud, so that's the reason why your device says that you don't have enough space. Simply remove some applications, or files in Settings > General > Usage, in order to get more free space.
iCloud storage is used to make backups of your device and to store settings of your iCloud-compatible apps, but you can't install apps there

I am trying to download an app but it says you have already purchased it so it will be downloaded at no extra cost but then it doesn't download

I am trying to download an app but it says you have already purchased it so it will be downloaded at no extra cost but then it doesn't download

Hi DeletedUser,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

I have tried to download an app but it says that i need 10.8 or later on my macbook air i have checked for software update but none i am on 10.7.5

i have tried to download an app but it says that i need 10.8 or later on my macbook air i have checked for software update but none i am on 10.7.5 the app is pocket planes HELP PLZ
i would really apprechiate it
thank you very much
Josh Stainsby
[email protected]

http://www.apple.com/osx/specs If your Mac is supported, open App Store, make a backup and purchase Mountain Lion. See if your programs are compatible > http://www.roaringapps.com

I tried to buy this app but it says I need to update iOS 5, how do I do this...?

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