I tried to download a song and was reverted to contact tech support

From the iTunes menu bar click Store / Check for Available Downloads.
How to redownload purchased apps from the App Store

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Does any one know about this... I was trying to download a song and a messages saying cannot complete transaction call customer support..what can I do cuz I called and couldnt get through

I was trying to download a song and a messages saying cannot complete transaction please call customer services ... I called and couldn't get through what can I do now

Welcome to the Apple Community.
It sounds like you are trying to change your login in the Tunes store through iTunes on your computer, which you can only do once in 90 days, which you don't need to do for this.
What does your iPad usually sync with.

I tried to download a song and my Internet cut out. I was still charged but it doesn't show up in purchases

I tried to download a song and my Internet cut out. I was still charged but it doesn't show up in purchases.

From the iTunes menu bar click Store / Check for Available Downloads.
How to redownload purchased apps from the App Store

HT5570 I got an error message when I tried to download a song and it didn't download but my account balance was lowered by the cost of the song. What gives?

I got an error message when I tried to download a song and it didn't download but my account balance was lowered by the cost of the song. What gives?

Apple has announced they are currently experiencing issues with iTunes store purchases... give it some time to clear up.

TS1424 I am trying to download a song and it gets to about 3.5mb and stops, then starts all over again. It has done this several times. Could the file be corrupt?

I am trying to download a song and it gets to about 3.5mb and stops, then starts all over again. It has done this several times. Could the file be corrupt?

Turn off the Firewall in System Preferences > Security (or Securtiy & Privacy) > Firewall
If you have anti virus software installed, you may need to disable that before downloading.
Restart your Mac and try again.

I tried to change my address and it says please contact you support and i cant download

I tried to change my address and it says please contact you support and i cant download or purchurse any music

Then contact iTunes Support...this is a user to user technical support forum.

I tried to purchase a song and was told I was from Canada and could not purchase it? Predjudice?

I just tried purchasing a Ben Cantelon song from iTunes and was told I could not because my user account was in Canada. And here I thought iTunes was internatiional in its scope. How wrong I was. This is just predjudice.

"iTunes browser plug in"... Whats' that?
Has it occurred to you that there may have been an error in the store, rather than prejudice against you, or Canada? Especially since you have now managed to buy the song, even though you're still in Canada.
Of course, one thing you should definitely take into account is that the decision to sell a song or album in any country is not made by Apple or iTunes. That is down to the artist, the record company or the copyright owner.
Believe it or not, Apple is not responsible for every single thing in the entire known universe!

I'm trying to download a song and movies that I've purchased.

Hi,
When trying tp download a movie or song that i've purchased from my cloud I receive this msg. "You can download past purchases on this computer with just one Apple ID every 90 days". Any help would be most appreciated!
Thank you

Hi Tonedogg14,
Thanks for visiting Apple Support Communities.
If you receive a message that a song from the iTunes Store can't be downloaded, try again using the steps in this article:
Download past purchases
http://support.apple.com/kb/HT2519
If you receive the same message, you can use the steps in this article to troubleshoot the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best Regards,
Jeremy

First I tried to download Firefox 4 and was refused permission. Then I posted to this forum and received a confirmation link by e-mail, but the link failed.

I downloaded Firefox 4, but when I tried to move it into the Applications folder, I was refused permission. I tried to post this problem to this forum and received a confirmation link by e-mail, but it failed: I got the message "Something is wrong."

If you get an error message that you do not have sufficient permissions to update then easiest is to trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

My iPod wont allow me to download certain songs and apps, why not?

I have tried to download certain songs and apps on my iPod touch, but for some reason where it say 'install' the button can't be pressed, I can download other apps and songs but its just songs and apps here and there. For songs as well, I can have them on my iTunes but not on the iPod, I don't understand!

Is the "Restrictions" feature enabled? You can prevent downloading explicit songs and apps with that feature. Check that and then try again.

HT1414 I just got a new iPhone 4 and I tried to download some songs from my itunes account and it bricked my phone so now my new phone is locked and I can't use it. What can I do to resolve this?

I just got a new iPhone 4 and i tried to download some songs from my itunes account onto my phone and it bricked my phone! So I can't use my phone, it's locked. It shows a plug going into an adaptor frozen on my phone. How can I resolve this problem? I got my phone at Verizon yesterday so I went back to see if they could help me today and they didn't know anything about it at the Verizon store. Theyy said to try IMac store here in town...

Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman

HT1711 I puchased 3 songs and was charged and never downloading their currently sitting there with download error and when i tap to retry it still wont download waht can i do as i have been charged?

I puchased 3 songs and was charged and never downloading their currently sitting there with download error and when i tap to retry it still wont download waht can i do as i have been charged?

Have you tried signing out of itunes and then signing back in

Ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset.

ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?

If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?

HT1725 I was downloading some songs and iTunes shut down.

I was downloading some songs and iTunes shut down. It says I've purchased a song but it isn't in my purchased playlist, but it charged me for it. How do I get the song, or get my money back?

You've tried the Store > Check For Available Downloads menu option on your computer's iTunes, and does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes ?
If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS3297 I'm trying to buy a song and it won't let me it keeps telling me to ask these two questions like what was my first pets name and what was my childhood nickname and I forget I need help please

I'm trying to buy a song and it won't let me a page keeps popping up telling me to answer these two questions like what was your first pets name and what was your childhood nickname and I forget the answers and it says I will be locked out of my apple id and I don't want that so can u please help me thanks

If you didn't establish a rescue email address, you will need to call applecare support. Ask for account security to reset your security questions. After the advisor is able to verify your identity, they can reset your security questions.
HTH.
If you are in the US, the number is 800-275-2273

I tried to download a song and was reverted to contact tech support

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