I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.
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Please post options available
Hello Eainere,
Thank you for using Apple Support Communities.
It sounds like the phone is in recovery mode, and is not recognized in iTunes when you have it plugged in.
The steps to take next will depend on what Operating system you have installed on your computer.
For Mac OS:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
For Windows OS:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
All the best,
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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