I tried to open illustrator it said: subsystem fail catastrophically and I must reinstall or call customer support. So when I reinstalled it says: I can only install one Adobe product at a time. I am not installing anything else. It does not make sence.

I tried to open illustrator it said: subsystem fail catastrophically and I must reinstall or call customer support. So when I reinstalled it says: I can only install one Adobe product at a time. I am not installing anything else. It does not make sense.

Hi Gasbarro,
When trying to reinstall using the Cleaner Tool Jacob suggested, can you take a note of the location?
Error: "The licensing subsystem has failed catastrophically." when you start a Creative Suite 3.x application
Please try refer to the help doc and let us know if it helps.
Thanks,
Amy

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