I tried to power up my MB Pro yesterday and got the usual start up screen displaying the apple logo and the indicator that the start up process was proceeding. After 5 minutes, the logo disappears with a grey circle with line thru it and nothing. ???
I tried to power up my MacBook Pro yesterday and got the suual grey screen, Apple logo, and the start up indicator circling gear. After 5 minutes of this, the logo disappears replaced with a grey circle with a line thru it. This is the first time this has happened.
hi Melophage,
Please Help!!!! https://discussions.apple.com/message/25645888#25645888
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Help, I had aperture open and working on a image and did not have a battery in and bumped the power off. As a result it will not open my master, it is locked. when I try to open that Library it says There was an error opening the database for the library. I have tried every thing. I updated the other libr but now it will not open the main to update. What do I do?
Try starting Aperture with the command and option keys held down. You'll get 3 options.
Try each, starting at the top, in order, checking after each to see if it fixes the issue. -
PLease, I am trying to install I DVD but it says that an eligible iDVD application was not found in the location /Applications.
Somebody can help me?It sounds as if you're trying to install an update rather than the actual application itself. iDVD is no longer included with new Macs and you'll need to use your original Applications disc to install it (or, if you never had it at all, but iLife '11 from Amazon to get iDVD).
Good luck,
Clinton -
HT201328 How do i know the unlocking process was completed after following the above steps?
I got my unlock code from AT&T just don't know if my phone is unlocked.
There's no such thing as unlock code.
What did you get from AT&T exactly? -
Grey circle with cross in the middle when trying to boot from Tiger DVD
When I try to boot from the DVD that installs Tiger, it get the Apple logo and spinning wheel as usual when booting a Mac OS. Then the Apple logo turns into a grey circle with a cross in the middle, signifying "no"! I haven't locked my firmware, but could it be locked? I got the computer from Apple when my original G5 died (it was a lemon). Did Apple lock the firmware???
The OS on my Macintosh HD is Leopard.So what specific model is this iMac? Is it a G5? Or is it an Intel iMac?
If it is a G5 you have posted in the wrong forum, this is the Intel forum. A G5 is not an Intel Mac, it has the IBM PowerPC CPU.
If this is an Intel, which Intel model is it? Did it come with Mac OS X Tiger installed on it? If it did not come with Tiger, if it came with Leopard, you cannot put Tiger on it.
Dah•veed -
Mac book pro stops responding after Maverick OS restart. Currently have a circle with a line through it after 20+ hours. Tried to shut it down and use the Time Machine to restore but no response. How can I restore with Time Machine if it will not start?
sonjadg,
you can purchase a replacement pair of grey installation DVDs for your MacBook Pro from either Apple or iFixit. If Startup Manager is only showing an OS X Installer volume, then it sounds like the Mavericks installer had a problem midway through its installation process. To fix this, you’re going to need to erase your internal disk and reïnstall your original version of OS X from the grey Mac OS X Install DVD, use Software Update to get it back to 10.6.8 (presuming that your MacBook Pro originally came with Snow Leopard), and then restore from Time Machine. -
Cannot start up, get Grey circle with slash through it
My 12" gets hung up at grey start up screen, i have tried to reboot from 10.3 disk and holding option key, the screen then goes to a "not allowed" grey circle with slash through it. No clue what to do. HELP
thank you peterHello Again peter,
As I asked HERE,
Why are you using the "10.3 disk", and not the Full Retail Version, of the Tiger Install DVD?
As the computer specs, in your Above Post, re displayed as: G4 PowerBook 12" Mac OS X (10.4.4).
Here's an additional KB Article You see a blank, gray screen, to review.
ali b -
TS3367 face time has the camera icon with a line thru it and will not complete a call?
on my iphone, when trying a face time call, the camera has a line thru it and will not complete the call. it just rings tothe person, but there phone does not ring.
I have the same problem. I can't figure it out. I have followed their
trouble-shooting guide with no luck/\. -
I changed my Apple ID but on my iPhone 4S w/ iOS 7.0.4, when I go into settings > iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!
http://support.apple.com/kb/TS5223?viewlocale=en_US
Peace, Clyde -
Okay - just realised that the last screen was just asking for a "title" for my question!
I have Adobe Acrobat XI standard, but would like to trial the "compare documents" feature on Pro. I tried to download a trial version of Pro, but the installer indicated that "it detected a more fully featured version of the product" - presumably my standard version? - and stopped installation. It is not clear to me what my options are for either upgrading to Pro, or selectively purchasing the "compare documents" plugin (if possible). I am using what is presumably an Enterprise version of acrobat (i.e. my employer owns it, not me) - so not sure what limitations that results in. I think this is a simple question, but would be grateful for advice.- You can't install Acrobat Pro alongside Acrobat Standard. You will need to remove Standard to be able to install Pro.
- You (probably) can't upgrade your license if it's a part of an enterprise license. The entire license will need to be upgraded.
- It's not possible to install just the "Compare Documents" function as a sort of add-on to Acrobat Standard. -
on my I pad 1 when I touch app to play words with friends , the box comes up to put my apple ID in witch it did not do before. when I put it in the game shuts off
Hello RobertRueckert54321
Try logging out of all the services that require your and his Apple ID. Navigate to Settings > iCloud, scroll down and tap Delete Account it will ask to either keep data on your iPad or remove it. It is up to you on how you want to proceed but I would recommend keeping it. Also Sign out of Settings > iTunes & App Store and then sign back in.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/kb/TS5223
Regards,
-Norm G. -
Feeling really stupid with my new MAC - I can't find the "Store" menu in iTunes as referenced in the support article on how to authorize a computer. Where is that menu option? I've looked all over the page, in my account, etc.
Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
In addition to my iMac, I have a Power Mac G4 (10.4.11 Tiger) which of course is pre-Intel. I can boot up and use for about 5 minutes before the mouse freezes. I believe something is
overheating. What would that be - so I can have repairs done? The machine is the Digital Audio version, M7627LL/A and Serial Number XB******KXQ.
<Edited By Host>Hello USME,
'Tis a common problem on old Macs.
Do as Allan says: open the door and blow out all the dust bunnies. Canned air from Wal-Mart or Radio Shack can be handy (though sort of expensive) especially for blowing through the back of the power supply. A cool Mac is a happy Mac.
Be sure your Mac can breathe. The air intake is on the bottom of the case, so be sure a deep pile rug or too many papers on your desk are not blocking the air supply.
Feel the power supply and the processor with your hand. They should be warm but not hot; if you have to move your hand away, that's too hot!
Check the fan on the power supply, and on the processor if it has one. Take a flashlight and peer in the back of the (Mac) case through the grille; make sure the fan is turning. If it's not, the power supply won't work for long.
Fans are not considered serviceable, though they will succumb to mechanics of determination. A CPU fan is easy and straightforward.
A fan replacement will not cure an already damaged power supply; the PS may already be done for. Used power supplies for a DA are hard to come by, and not especially cheap when found (c.$50). An entire working DA or Quicksilver may often be found for under $100 on eBay, and swapping in your HD is easy and simple... this might be cheaper and more expeditious than repairing an expired DA. Replacing a power supply is fairly easy, but it's a nuisance and requires a 2mm Allen head wrench in addition to the usual #2 Phillips head screwdriver.
In my experience, power supplies and CPUs are about equally likely to fail. There are a few other possibilities, but they are not nearly so common.
Good luck!... Jon -
I selected 179 photos to be printed 4 x 6. The program indicated that they were being processed. At the completion of the processing, I get the message "I can not get a connection". I am able to connect to the internet for other programs, but not aperture. What gives???
Hello thexchicop,
Thanks for using Apple Support Communities.
I'm sorry to hear about the difficulties you're experiencing when trying to place your prints in Aperture. I'd like you to do the steps in this article to help resolve the issue:
Aperture 3: Book ordering panel turns white when submitting an order
http://support.apple.com/kb/TS3464
Take care,
Alex H. -
When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
Can anyone help solve this problem?I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above
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