I tried to register an Iphone 4S and don't know what to do.. PLEASE HELP!

Hi guys,
I tried to register my mums phone and it said it would send a email but hasnt... and theres no service or anything on the Iphone 4s..
and i dont know what to do next... Please Help me!!

Hello there Yeppersnv,
It sounds like you are having trouble installing the iOS 8 update. I would start by restarting your iPhone:
Turn your iOS device off and on (restart) and reset
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
If you are still unable to update the phone, you can also update it with iTunes on your computer:
Update your iPhone, iPad, or iPod touch iOS software
Thank you for using Apple Support Communities.
Take care,
Sterling

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