I tried to register my stolen iPhone onto My Profile but it says that it's registered under another apple ID (which is not mine) What does this mean? Does it mean the person who stole my phone is using my phone under another Apple ID?!
Hi everyone,
My iphone and Ipad got stollen yesterday...
I registered my Ipad onto "my profile" but when I tried to register my Iphone 4 onto "My Profile" it says that the product has been registered under ANOTHER apple ID. What does this mean?! Does this mean that the thief is using my phone under a new apple ID?!
I am getitng abit paranoid because when I tried to download a new app onto my macbook pro, it says that someone had accessed my account from a new computer. I am so scared.. as I know that if they are able to access my apple ID account they can see my billing/card details. I tried to delete my billing address and card details on my apple ID account to prevent this from occuring but I can't. Please help
Many thanks,
Kim
You should change your AppleID password NOW. And if it says it was registered under another AppleID, the thief has probably done it.
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What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
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http://support.apple.com/kb/ht2526
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http://support.apple.com/kb/PH2698
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom -
Just got my ipod stolen and now I have changed all my passwords assigned to that ipod, can the person who stole it still see my updated emails and also can they see my facebook, although I changed the password to that too.
If you changed your facebook password they will not be able to login to your Facebook account.
Of course, other Facebook users may be able to see some of Facebook information depending upon how you have your privacy settings configured. -
I called the police and they told me they were there to escort me off the premisies. The person who stole my iPad was actually helping me buy accessories for yea go ahead and laugh im not happy. I called my carrier and they said there was nothing I could do. I could not use my insurance or upgrde to a new device. They said the could suspend my account until april but that is absolutely ridiculous. Please help
Help you do what? We can't get your iPad back. Do what the provider said, suspend your account. Get a new iPad and sim card then turn your account back on with the new sim card.
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I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working. But Windows 7 recognizes the device and I can see my pictures. Same thing happens when I try to put music onto the iPad.
When in iTunes on the computer,my our ipadmshould show under devices.
Click on your ipadmunder devices then go to music at top center of the iTunes window, check what you want to sync for music. You need to set it to a folder if I remember which would have your music in it you want synced.
Same with PDF files.....there should be an option for data or even PDF files at the top center area of iTunes when the iPad is clicked under devices.
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Lost my iphone and the person who stole it turned it off
i was walking to my friends house and had my phone in my pocket. i didnt realize i dropped it on the way there until i arrived to his house (im stupid af ik!). so when i got to his house i used find my iphone through his phone. someone found it and headed to their home. i saw my the device moving throughout the map. the persons location is not far from mine. i tried calling and calling but no one would answer. i played sounds on it and put it on lost mode, prior to which asked to me to put a phone number so the person can contact me in. i placed my dads number and left a message. 2 hours later i check back on it and its still in the same location but this time it appared offline and it said "old location" which means this person has turned off my phone. could this person possibly have restted my phone??? i dont know what to do! its currently appeared offline for 2 hours now and i know for a fact it did not die. the battery was on 100% when i left the house. what can i do?!!?
No if the restore it, it can never be actived because they need to have your apple ID and password to do that. Read http://support.apple.com/kb/PH13695
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The person who stole my phone can access my infos?
Well, my phone was stolen here in Buenos Aires, the guy tried to call asking money to give it back, but well, thanks to the police I didn't get my phone back.
Find My iPhone were on, but he turned my phone off, I got the address he were, but the police here is not very interested about helping me to get it back.
My phone was blocked, so he can't unlock and I also asked to blocked the IMEI, but I'm kinda concerned about if he can get any information about me or if he can access my photos, e-mails or delete something from my iCloud.
Could you guys please help me!?In which case as long as "find my iPhone" was activated the thief will never access or use the iPhone without your Apple id and password as set by you
see here for explanation
http://support.apple.com/kb/HT5818
the iPhone cannot be accessed .just don't ever give your Apple id to any call claiming they need it (as the thief has your number ) -
Ipod stolen-Is this a clue to find the person who has it?
Hello everyone,
My child's engraved ipod was lost/stolen several months ago. It was upgraded to the latest OS, also had "Find my iphone" installed. She had various apps on the phone, including magicjack and Tango. She made several calls to me via the temporary number that magicjack assigned. She also used Tango to call me in the past.
FAst forward to 2 weeks ago. I was looking through my Tango app and saw the picture of a stranger. When i looked, the picture of this stranger was associated with the magic jack number that was assigned in my daughter's lost ipod. Could it be that the person in the picture is the owner of the ipod now? HOw did they get the number if the ipod was password protected, so they could not use the magicjack app?
if it is indeed the photo of the new owner, how do i go about finding them?
ThanksHi irmbb,
If you have questions about what to do in the case of a lost or stolen iPod Touch, you may find the following article helpful:
Apple Support: What to do if your iOS device is lost or stolen
http://support.apple.com/kb/ht5668
Regards,
- Brenden
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