I tried to restore a bacup from a 32Gig iPhone 4s to a 32 Gig iphone 5C and get the message backup was corrupt or not compatible with the iphone that is being restored. Please Help
I tried to restore a backup from a 32 Gig iPhone 4s (That seemed successful) to a 32 Gig iphone 5C and get the message "backup was corrupt or not compatible with the iphone that is being restored" Can anyone assist?
I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.
Similar Messages
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Hi
I'm trying to restore from backup of IPhone 4 onto New IPhone 5 in iTunes but getting message:
"ITunes could not restore the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored".
I've repeated the backup of my old phone but I'm still getting the same message.
Any ideas please?
GerI just spent 3 hrs with AT&T tech support. No visual voicmail! i wiped phone 3 times, reset. everything no visual voicemail.
I can access it through dialing holding down 1 then enter password, bu t Visual voicemail is DEAD. ATT says apple has major bug and fix won't be out until OCT 5th.
If you Google it it lights up like a cristmas tree! Verizon is also inodated.
1. Fake Map app usless Apple is fixing it though
2. Batt is a joke, last like 2 hrs
3. No visual voicemail
4. Face time on ATT no longer works on cellular data per apple design.
We need Steve Jobs!! he would have fired somebody for all these mistakes.
Nopw i am locked into crashing my car because i have to type in numbers to here voicemails.
Come on Apple send us a rebate or a Iphone 5 that meets the specs stated on the box and advertisments.!!
We love Apple and dedicated, but this one is a joke.
Not to mention you jacked us all being locked into 2 year plans with Verizon or ATT.
No face time unless i buy a Bucket of 5 gb over celluar? give me a break Take care of us apple Buy ATT and igve us unlimited plans with facetime and data you got enough money! -
I had a very larger OTHER folder in itunes, Went and ask Apple rep at shop today and he advised to do a restore but 1st back..
I back up and then did a manual back to make sure it was done.
Then i started iphone restore, all done and now to restore back up.
But i get a error,
""Itunes could not restore the Iphone on marks Moblie Because the back up was corrupt or not compatible with the iphone that is being restored.""
My pc runs XP and software is up to date, checked this before back up.
Disable Anti Virus
Checked itunes is up to date. Ok
Unplug all leeds at back of my pc, except key board & mouse/monitor.
Unpluged Modem.
Did restore again but get same error message,
help please.Try this -
http://support.apple.com/kb/TS2529
Best of Luck -
I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
Any advice would be much appreciated.I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.
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I replaced a faulty iPhone 4S with a new handset today, another iPhone 4S. I was certain to backup my previous iPhone 4S to iTunes on my PC before returning the faulty unit. The new phone was 'set up' at the Apple Store and updated to the current iOS, 7.0.4, as was the faulty unit prior to replacement. Upon connecting the new unit to iTunes to restore to the most recent restore point from earlier in the day, the following message was shown:
"iTunes could not restore iPhone because the backup was corrupt or not compatible with the iPhone that is being restored."
I've browsed other forums and have contacted the Apple Store Genius Bar, and will hear from the Lead Genius tomorrow. In the meantime, I am hoping someone may have information for me on what I may need to do in order to restore my phone as I'd anticipated doing by now. My photos, email and text messages are what is affected and have not repopulated. My music is accessable via iCloud without a problem and my contacts were kept via SIM. I regularly copy my Camera Roll from my iPhone to my computer, and most of my photos are still viewable via Apple TV/My Photo Stream however only through the photos last saved. The 348 recent photos that were on my faulty unit, and viewable in My Photo Stream were presumedly safe, but have disappeared.
I have yet to shut down or restart my computer, nor have I exited out of iTunes, for the simple reason that I'd anticipated returning home with the new handset and plug it into my computer to restore right away. I did, but that's as far as I've gotten.
Any help would be appreciated. Thank you!Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
No joy, repeated the restore attempts countless times - lost all my data
Tried again with a simulated test.
Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
Any ideas? -
i accidently deleted my texts and I want them back. My last sync was 2 days ago, but after i click restore backup, it says "iphone could not restore the iphone because the backup was corrupt or not compatible with the iPhone that is being restored."
what do i do to fix it???????????????????????????????????????????????????Have a look Here > https://discussions.apple.com/message/17354775#17354775
From the More Like This on the right -
I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored". I just purchased the iPhone 4S today so I know it's not the phone. How can I get my information back?
If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information. -
I get the message itunes could not restore the iphone because the backup was corrupt or not compatible with the iphone that is being restored when I try to restore my phones backup what do i do I downloaded itunes to my computer (pc) and it wiped out my phone and now it won't restore the backup
Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
No joy, repeated the restore attempts countless times - lost all my data
Tried again with a simulated test.
Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
Any ideas? -
ITunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone
I backed up entire iPhone5c iOS8 to my Windows 7 with iTunes latest, and now at the restore I am receiving a massage:
"iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone"
Please Help!!!!!!!!!!!!!!Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
No joy, repeated the restore attempts countless times - lost all my data
Tried again with a simulated test.
Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
Any ideas? -
My backup is failling to restore and displays an error message: backup either corrupt or not compatible with the device. This happened after updating to the latest software IOS7
I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.
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"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone."
Anybody else experienced this when trying to update iPhone software to 5.1.1???
How have you resolved this issue.
Any help anyone can give will be warmly received!!
Thanks,
R.
London.Hello jsachi,
The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Allen -
I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.
Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port -
I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.
The solution will be found here, select your computer type and software.
http://support.apple.com/kb/TS2529 -
I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"
Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup". -
I'm unable to backup my iphone. It is saying 'iTunes could not backup because the backup was corrupt or not compatible with the i Phone.' i deleted my previous back up but it still isn't helping. Any suggestions ?
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.
Delete the entire Backup folder if there is anything at all in it.
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