I tried to update my ipad software whilst connected to my computer. There was an error and now my ipad is frozen with a black screen and a white apple. it will not even power up. Help
I connected my ipad to my laptop in the hopes of dowloading some photos i needed. It invited me to back up my data and update to ios 7.0.6. After 2 hours to download the software it then tried to install it and encountered an error. The ipad is now frozen to a black screen and the apple symbol. i cannot even power it off. What on earth can I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also, do you remember what the error message said?
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Try:
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