I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

The solution will be found here, select your computer type and software.
http://support.apple.com/kb/TS2529

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HT1766 At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?

At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?

See:
iOS: Troubleshooting backup issues in iTunes
Try going to iTunes>Preferences>Devices and delete the existing backup so iTunes creates an entire new one vice changing the existing one.

When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."

When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."

I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
Control Panel
Internet Options
Connections Tab
Click LAN Settings
Uncheck "Use A Proxy Server"

HT1212 hi I have the following error message : iTunes could not collect to the iPodan error orccurered (0xE8000084) I

hi I have the following error message : iTunes could not collect to the iPodan error orccurered (0xE8000084) I

iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

Every time I sync my itouch I get the following message - "iTunes could not back up the iPod because the backup was corrupt or not compatible with the iPod. Delete the backup for this iPod, then try again." But I get the same message again.... Any ideas?

Every time I sync my iTouch I get the following message - "iTunes could not back up the iPod because the backup was corrupt or not compatible with the iPod. Delete the backup for this iPod, then try again." However, when I follow these instructions, delete the backup and try again - I get the same message. Any ideas what is wrong?

Hi,
Try this thread. https://discussions.apple.com/message/12661408?messageID=12661408
Carolyn

I am using Adobe Acrobat 9 Standard version in Windows 8.1 and when I try to create a .pdf file, I receive the following error message "Acrobat could not open "file name.log" because it is either not a supported file type or because the file has been dama

I am using Adobe Acrobat 9 Standard version in Windows 8.1 and when I try to create a .pdf file, I receive the following error message "Acrobat could not open "file name.log" because it is either not a supported file type or because the file has been damaged. To create a PDF document, go to the source application then print the document to .pdf" I am going to the source application and printing the document to .pdf yet it's saving the file as a .log file. After reinstalling the software, I initially didn't encounter this problem but on my second and third attempts to convert files to .pdf format, this error message reappeared. How do I resolve this problem?

I have a similar problem which i did not have before...and it exists only in some powerpoint files which i want to print as a pdf file...and i get the same message as above.
the log says the bellow details...what's the problem and how can i resolve it? thanks.
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
Cambria not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: show ]%%
Stack:
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

When I try to start iTunes I get the following error message: Itunes.exe – Entry Point Not Found - The procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll.

When I try to start iTunes I get the following error message: Itunes.exe – Entry Point Not Found - The procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll.

Any answers how to fix it? All Im getting is error for the past 3 days!

Received following error message "itunes could not connect to the itunes store. make sure your network is connection is active and try again." i know the connection is active. what can i do to resolve?

received following error message "itunes could not connect with Itune store - make sure your network connection is active and try again" i know my connection is active. does anyone know how to fix this problem?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?

When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?

Mama --
Which Mac??????
iMac, MacBook Pro, Mini,, what?
Go up to the Apple icon on the upper left hand corner of your screen (menu bar).
Click that, and then "More Info". and then "More Info" again.
What does it say? Here's what mine says:

While importing a CD into my iTunes library I kept getting the following error message- iTunes library cannot be saved- An unknown error occurred (-54). What does this error mean and what can I do about it??

While importing a CD into my iTunes library I kept getting the following error message- iTunes cannot be saved- An unknown error occurred (-54). what does this error mean and what can I do about it??

The CD I imported (in the above post) is now not in my iTunes library. Any help would be appreciated .

TS1717 Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?

Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?

Hi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy

I just got my refurb iPad in the mail. I am trying to set it up, but im getting this message "iTunes could not back up the ipad because the backup was corrupt or not compatable with the ipad. Delete the backup for this ipad. then try again." How?

I just got my refurb iPad in the mail. I am trying to set it up, but i am getting this error message " iTunes could not back up the ipad because the backup was corrupt or not compatable with the ipad. Delete the backup for this ipad. Then try agian." How do I do that?

It sounds like the iPad wasn't erased to me. If the iPad is totally cleared of content, there should be nothing on it and no backup to create.
Without connecting the iPad to your computer - Launch iTunes on you computer and go to Edit>Prefences>Devices. Do you see an iPad backup in there? If you do see it, delete it.

How received the following error message: iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 998). I did what was requested and reinstalled iTunes, but still get this error message. Help!

My Toshiba laptop just recently started showing the the following error message when I try to open iTunes: " iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 998)". I did what was requested and reinstalled iTunes, but still get this error message. Help!

b noir I never got any message about an entry point
Many thanks. If we're looking at a "naked" Error 7, I'd start with box two in the following user tip:
Troubleshooting issues with iTunes for Windows updates

Message comes up "iTunes could not backup the ipod...... because the backup was corrupt or not compatible with the ipod. delete back up for this ipod then try again.

My computer was having a mickey fit, and freezing. was doing restores etc. and seemed to be ok, but would freeze again after a few mins or just when i thought it was ok. this one time i tried to sync my ipod, and it froze, so i had to restart the computer, now since then the above message comes up when i try and sync
please help. i do NOT want to lose everything on my ipod
thankyou
tracey

On the computer go to iTunes>Preferences>Devices and delete the backup as the message said, The freezing ccorrupted the last backup that iTunes was making.
See the following regarding iTunes freezing:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

HT3275 I continue to get the following error message: Unable to complete back up.an error occurred while creating backup folder. It's a brand new drive. When I attempt to repair it using disk utility I get:unable to repair disk cannot unmounted

I have been trying to use time machine on a new lacie 2tb usb 2 drive for back up. I continue to get: "unable to complete backup.An error occured while creating backup folder". When I use disk utility to repair I get another error message: unable to repair disk unmountable.
Help me Obie One Canobie you are my last hope

I have confused myself with the facts! Started out keeping track of every step and every variable but have sort of lost it as we progress here. First I quit all applications then swapped connections between mouse port and backup disk port to influence possible bad connections question. Changed power outlet receptacle for the backup disk. Disabled the put-the-HD-to-sleep option. Then powered down the computerator.
Next started up computerator. Turned Time Machine ON and experienced multiple successful backups! Then I started up a few applications, Mail and Text Edit (but not Safari so far). Had a few more successes. After each backup, I used Disk Utility to verify the backup disk is still OK. This because the error about unable to unmount the backup disk seems to go hand in hand with Disk Utility finding the backup disk to be bad.
Put computer to sleep for the night. Upon starting up in the morning, and before doing anything else, I did a backup disk verification... BAD! Did a restart and verified the backup disk... OK.
Did a few Sleep-bad, Restart -OK repetitions.
It seems consistent: Sleeping the computer apparently messes up the backup disk but doing a Restart "repairs" it.
=============================
Now then, I don't understand everything I know here. Methinks that maybe keeping the HD from sleeping during lulls in activity has allowed successful backups through the day but manually putting everything to sleep for the night causes a return to the problem of spinning-back-up-too-slowly (which was explained earlier). Is there any truth in this?
I may abandon this Seagate thing for something more compatible. What's out there that we know works reliably for us?

I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

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