I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.
I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.
probably need pc or mac update for ios 6 on your home device
Similar Messages
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TS3694 im trying to update my phone and it says could not be restored an unknoen error why is this
im trying to update my phone and it says could not be restored an unknoen error why is this
Hey alyreed22,
Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M. -
HT201210 trying to update my phone and it says cannot update due to unknow error any help
i was trying to update my iphone 4 and it says cannot update due to unknow error any help ?
Hey alyreed22,
Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M. -
I am trying to install update on phone and it says computer timing out, how do I fix that
I am trying to install update on phone and it says computer timing out, how do I fix that
For me it worked when I switched the virus protection off while doing the installation. After you run the installation you then switch the virus protection back on.
Hope it works for you too! -
i tried to update my phone and it ended up going into recovery mode. now my phone is locked bc i dont remember my old apple ID security questions, nor does the email exsist anymore. is there anyway i can unlock my phone myself or do i have to go to apple???? ANYONE SUGGESTIONS PLEASE!!
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I am trying to update my phone and it is stuck on the itunes stage
i am trying to update my phone and it is stuck on the itunes stage
I have the same problem. Did you get a solution?
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HT4623 i tried to update my phone and it doesn't work.
i tried to update my phone and it doesn't work. Tried restoring from DFU, and other things. I got error message 3194 and have also gotten "this device isn't eligible for the requested build" What do i try now?
If it's stuck on the Apple logo, you'll have to force it into recovery mode and restore it. See http://support.apple.com/kb/ht1808.
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I tried to update my phone and wasnt working so cancelled it now wont update??
i tried to update my phone and wasnt loading, i cancelled it to start again now wont do it??
Two options. Create a guest user on the computer and there will not be any content on the "guest" iTunes. Or if unable to do that set up the iPhone as New. Do not subsequently synch the phone.
Third option is to take the phone to the Genius Bar at an Apple store. -
so i left my 5th genration ipod on last night when i woke up it was very hot so i let it cool down for hours it is compeletly clod right know and it wouldnt turn back on is it broken
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. From your descripion I suspect a hardware problem.
Apple Retail Store - Genius Bar -
I cant get my phone to update or back up to itunes. It keeps telling me to unplug and plug back in but it keeps saying the same thing over and over
error 3194
I can't update my phone and I AM using the latest update of Itunes AND have restarted computer and followed everything. I'm to the point of booking an app't with the genius bar because I'm finding apples instructions and this latest update to be a complete waste of time. -
HT4623 tried to update my phone and now asking to connect to itunes
i have tried to update my phone to ios6 it is asking me to connect to itubes and now asks me to restore my phone to factory settings
Hi phaniemae528,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
I restored then updated my phone and then I get this. Help, please!
The servers are getting slammed. Bunch of people trying to download/activate iOS7 at the same time.
There is a good chance activation servers might be down/slow for now. Just keep trying throughout the day. -
I have the iphone 4s. Ive tried to update my phone & its stuck on the connect to itunes screen. Ive tried to even restore my phone then update & i still have a error for both of them. I have the latest version of itunes & went through all the other steps. Its still not working & stuck on the connect to itunes & im growing extremly fusterated.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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Trying to update my iPhone 4 to the new IOS and it is saying that i cannot. it said to restore everything so i did and now it is saying that i cant activate im very frustrated and a little ****** help please
Your phone is in recovery mode. You need to restore it.
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Trying to update phone and keeps saying not enough storage how do i fix it
I have deleted almost every picture off my phone cause it kept telling me not enough storage. I am trying to update, but it won't let me . It keeps saying not enough storage.... How do I fix this cause it should have plenty now !
Settings/General/About/Available will tell you how much free storage you have. From memory you need at least 1.4 GB or so to update to iOS 7 over WiFi (I strongly suggest you have more than that, 2-3 GB is safer for the iOS 7 upgrade).
If you have problems freeing up enough space on your phone then update it via iTunes instead, that's both more likely to work without issues and doesn't require all that free space on the phone to start with.
http://support.apple.com/kb/HT4623
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