I tried to update the last itunes, but the error message says there is a missing program to finish the update. But it doesn't tell what program.
I tried to update the last itunes, but the error message says there is a missing program to finish the update, but it doesn't list what program is missing. I have never had issues in the past updating a new iTunes.
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support perssonel or package vendor."
That's perfect, thanks.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
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Please see the subject line thanks
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can't update new version of itunes due to error message saying invalid si
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?
You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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That error sometimes indicates a hardware problem. See 2nd link below.
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Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
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