I try to drag the new icon to my applications folder, as instructed. When I'm asked if I want to replace the older version, I say yes, but I get an error message saying that it can't because FireFox is open. But it isn't! help. Mac OS 10 system. Jerry

upgrade says firefox is open when it isn't, preventing me from overwriting/replacing older version/icon

For an unofficial Firefox 4 compatible version that runs on Mac OS X 10.4.11 or Mac OS X 10.5.8 (PowerPC) you can look at:
* http://www.floodgap.com/software/tenfourfox/
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html

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HT204053 When i try to sign in iCloud from my pc, i get a error message telling that "you can't sign in because of a server error". Why is it so? what is the problem?

When i try to sign in iCloud from my pc, i get a error message telling that "you can't sign in because of a server error". Why is it so? what is the problem?

Hi spillgar,
If you are having issues signing in to iCloud from your Windows machine, you may find the following articles helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Regards,
- Brenden

What does this mean: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem"? I tried reinstalling, but I get an error message saying something about permission to launch services.

What does this mean: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem"? I tried reinstalling, but I get an error message saying something about permission to launch services.

Solving MSVCR80 issue and Windows iTunes install issues.

I'm trying to sync my ipad to the itunes library - but I get an error message saying I Tunes Library full. What can I do?

I have an Ipad 2. I am trying to sync my ipad to the itunes library, but I get an error message - saying the itunes library is full. How can that be? I've deleted lots from the library to see if that would help - but it still states I am about 25gb short. Can anyone help what to do?

Could any of the music have been sourced on an external USB drive or a network drive? In iTunes, go to one of the songs that won't sync. Bring up the info page, and look at the location of that song on the disk. Does that file and path exist? That could be your problem, especially if they were on a USB drive you forgot about.

Since I'd installed the new version of iTunes, iCal and Address book do not sync with my iPhone 3GS through iTunes anymore and I get an error message stating that iTunes can not sync with this iPhone. Was must i do to correct this issue?

Since I'd installed the new version of iTunes, iCal and Address book do not sync with my iPhone 3GS through iTunes anymore and I get an error message stating that iTunes can not sync with this iPhone. Was must i do to correct this issue and if i must, how dI reintall iTunes without loosing my content?
P.S. I am able to sync postcasts and music though!

http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357

I am trying to upload a pdf i created to an online system but am getting an error message indicating that my document is not formatted to 8.5x11. How can i get my document to 8.5x11

I am trying to upload a pdf i created to an online system but am getting an error message indicating that my document is not formatted to 8.5x11. How can i get my document to 8.5x11

You'll want to fix this via the online system you used to create the PDF.
If all content mastering and page configuration is done online then that is where you must make a correction to what you did before.
If a file is uploaded to the online system for processing then you must revisit that file.
Open the file with its native application and correct page size there.
If you upload a scanned image to the online system you must configure the scanner software to output the needed page size.
Be well...

I am trying to update itunes software to 10.5 but I get an error message saying to try manually installing and I try that and it still doesn't work, Help!!

I am trying to update itunes software to 10.5 but I get an error message saying to try manually installing, HELP!!!

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

How do I export my iMovie '11 video and burn it to a DVD? I've tried 'Share' - 'Media Browser', 'iDVD', and 'Export Movie' but always get an error message indicating that my movie is too long to publish. Thoughts?

How do I export my iMovie '11 video and burn it to a DVD? I've tried 'Share' - 'Media Browser', 'iDVD', and 'Export Movie' but always get an error message indicating that my movie is too long to publish. Thoughts? Additionally, what does 'File' 'Finalize Project' do?

Instead of Share to Media Browser, what happens if you try Share Menu > Export Movie... (choose Large size) and save it to the Desktop?
If that fails try Share Menu > Export using QuickTime...
Then pick Movie to QuickTime Movie, then click on Options... which is just to the right of Export
Under the Video section click on Settings...
Then in the pulldown menu at the top, titled Compression Type: Choose Apple Intermediate Codec. Then click OK. And click OK again, and save it to the desktop. Once the .mov file is created, you can import that into iDVD and most likely it will work in Wondershare Creator if you prefer to use that instead.

I'm trying to reinstall my Itunes, but I keep getting a error message stating that itunemsi can't be found

I was trying to sync my Ipod and kept getting a error message saying that I could'nt because the file could not be found. so I went to Itunes Support And was instructed to reinstall Itunes, and I followed the installation instructions. Well then I got another error message saying Itunesmsi can not be found. So if anyone knows where I would find the installation Package no my computer.
Thanks
Signed Frustraed

Could any of the music have been sourced on an external USB drive or a network drive? In iTunes, go to one of the songs that won't sync. Bring up the info page, and look at the location of that song on the disk. Does that file and path exist? That could be your problem, especially if they were on a USB drive you forgot about.

How do I recover photos lost by iPhoto. I tried using Time Machine but I get an error message saying that I don't have permission.

IPhoto quit in the midst of importing some photos to the library. When I reopened it, it had some events, that were imported a few days earlier, which had no photos. They were missing. I tried Time Machine to restore the iPhoto Library to a version made a couple of hours earlier. But I got an error message saying that I did not have permission. I tried restarting iPhoto while holding down the Option key and tried to access the Time Machine iPhoto Library, but that only got me a portion of the library and not the portion that was missing earlier. When I restarted iPhoto this time, even more of my photos were missing.

Try repairing the permissions on your Time Machine, Take a look at this link, http://support.apple.com/kb/HT1452

I downloaded version 5.01 and it shows up with a crossout sign over the firefox icon but still asks if I want to replace my older version.

I am running an old version of firefox. I downloaded the new version and when it appeared on my desktop to move it to my applications folder there was a circle with a diagonal line through it over the icon. It asks if I want to replace the older version with the newer version, but I hesitate to do that because I am afraid that firefox won't work at all then.

*Firefox 4 versions and later do not run on a PowerPC Mac.
*Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/5.0/system-requirements/
For an unofficial Firefox 4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
* http://code.google.com/p/tenfourfox/
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html

When i try to drag the new icon into my application folder it says i don't have privilege for some items

I am able to download the new version but cannot drag the icon inot my applications folder. it keeps saying that i don't have privileges for some items. I have tried to do this repeatedly. and now my gmail account is saying that i have to have this new firefox version

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

I have a new computer. I need to sync my iPad to iTunes but am getting an error message saying that I'm synced to my old computer. Help!

I purchased a new computer and have been trying to sync my iPad to the new computer. The error message say that I'm already synced to another computer and I cannot sync to this computer. What should I do?

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
 Cheers, Tom

HT3728 My AirPort Base station connects me to the Internet but I get an error message saying "Double NAT" can u help me?

My Internet connection is fine but everytime I turn on the computer I get an error message about my AirPort Extreme that says. "Double NAT" can I fix this or should I not even worry.
Thanks

Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the AirPort Extreme
Click the amber dot next to Status
Click the option to ignore Double NAT
Allow the settings to update and the AirPort Extreme will restart with a green light in 25-30 seconds.

I've been getting a error message stating that I can't download any apps to my ipad 3 ?

I recently went to update my Kindle app to the newest version, my ipad has been running great until now. After I went to install the latest version I noticed that I received an error message stating that I couldn't install at this time. I have tryed rebooting the system, I deleted the app & went back to re-install and I am still getting the same message. I also tried to download a random app to see if I received the same message & I did...any help would be greatly appreciated! Thanks

Here are a couple of things that you can try.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again.

I try to drag the new icon to my applications folder, as instructed. When I'm asked if I want to replace the older version, I say yes, but I get an error message saying that it can't because FireFox is open. But it isn't! help. Mac OS 10 system. Jerry

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