I try to make purchases from iTunes it says contact them, I do they say they've made adjustments to account sign out or wait 15/30mins then try, it doesn't work. Can anyone tell me why?

why when I try to purchase from iTunes it says contact them, they say they've made adjustments to my account  sign out /wait 15/30mins then it will work. It doesn't  can anyone tell me why I've been trying for weeks now and is there someone really high up I can complain to?

Assuming you have (1) signed out, then (2) waited 30 minutes and it didn't work you will need to contact iTunes again.

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