I try to open video but get error and iTunes closes

So one day I try to watch favorite Tv show, Unan1mous, but the artwork changes to first frame of video and message pops up.
"iTunes has encountered problem and needs to close. We are sorry for the inconvinence.
-Send Error Report- -Don't Send-
I just reinstalled iTunes and it still dosen't work.
Please help.

let's get a crash log from itunes, and send it to so someone who can interpret crash logs.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
generate the crash, collect the crash log, and send it to this email address
in the email:
(1) state the precise version number of itunes that you're using. (go into your "Help > About iTunes" to doublecheck.)
(2) include the URL to this thread so that the person who gets the email has some context, but also give as much information about the context of the crashing as you can.
love, b

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I try to open video but get error and iTunes closes

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