I try to redeem an iTunes GC and I get a "Session Has Timed Out" Message. The same thing happens when I try to download a song, after I'm taken to the SLA page
I try to redeem an iTunes GC and I get a "Session Has Timed Out" Message. The same thing happens when I try to download a song, after I'm taken to the SLA page. I sent Apple Support an email. They told me its software on my computer restricting access to my Internet Connection, but I haven't installed any new software since my last purchase from the iTunes Store. What can I do to fix this?!?! Thanks
Delete and redownload them if doing so is free in your country.
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I am trying to download and album off ITUNES but when I get to the billing site and attempt to purchase it, it gives me a message saying "Your Session has timed out." It gives me no other option that to try again and I just keep getting the same results. Anyone have any ideas on what I can do?
Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H. -
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"Authentication Failed" and "Your session has timed out" messages
Hi All,
In our implementation, we are using Sun Access Manager 7.0 Patch 6. We noticed that sometimes when we enter invalid credentials, we receive "Authentication Failed" message which we understand is a correct behavior. But sometimes instead of "Authentication Failed", we get "Your session has timed out" message even though we did not go over the module timeout of 2 minutes(i.e. default timeout value in SUN Access Manager).
Is this a known anomaly? Did anybody else have seen this kind of behavior?
Thanks,
JayaI'm having issues too! Help!
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When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?
For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.
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I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working. But Windows 7 recognizes the device and I can see my pictures. Same thing happens when I try to put music onto the iPad.
When in iTunes on the computer,my our ipadmshould show under devices.
Click on your ipadmunder devices then go to music at top center of the iTunes window, check what you want to sync for music. You need to set it to a folder if I remember which would have your music in it you want synced.
Same with PDF files.....there should be an option for data or even PDF files at the top center area of iTunes when the iPad is clicked under devices.
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hello I am in Afghanistan i searched that in realtek but that told me you coulde not use this sit
I writ again my problem
i installed win 7 32 bit in my mac pro 13-inch, Late 2011 Processor 2.4 GHz Intel Core i5 Software Mac OS X Lion 10.7.2 (11C74)
but there is no sound in windows 7 please send me a address sit for downoad driver that i can use in Afghanistan
believe it is confus me and other friend that bought 5 mac's that are the same and i serched a lot of site without result -
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I have just updated to the new version of Firefox. Eventhough, i have reboated my computor, Firfox prompts to do it again and again and would not open. The same things happen if i try to unistall it or redownload it. What can I do? editIf there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox -
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First try
Remove unwanted adware that displays pop-up ads and graphics on your Mac
Next:
Adwaremedic: Removes all known adware from your Mac
If you can't download it since the malware is preventing it then see:
https://discussions.apple.com/docs/DOC-7792 -
I am trying to enter account details for email: the cursor tabs automatically from username entry line to password entry line without being able to enter data in the username entryline.
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thanks
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dcam31 -
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Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David -
ITunes store keeps saying that my session has timed out when trying to buy a product from the store
I Tunes is telling me that my session has timed out when trying to buy a gift voucher, which i have done many times before.
The most recent change i'v made to my computer before this happened was to download an update (MacOSX updatecombo 10.7.3dmg)
a couple of weeks ago. I'v turned off the firewall as suggested whilst trying to transact and turned it back on again, but don't know
what else to try. The problem is three days old as i left and came back to it to see if there might be a glitch in the system.
I'v been able to access the credit i have in the store, but not buy the itunes voucher to email to my own a/c. Please help someone if you can
Sandystone.Thanks for your suggestion Ned01, I tried this as a last ditch attempt, unfortunatly it made no difference in my case, but i'm pleased it did for you. However, because you reminded me to have another go at this problem, i tried something else (which i'd unsucsessfuly tried before), that is, i deleted the 'CLICK & SAVE " a/c i'd set up recently, and reverted to my previous payment me and would you know it , this time it worked !! I set up a trail purchase and it worked.
It seems to me that other poeple with this problem have to solve it by trail and error, but thank you for your help.Sandystone.. -
Whenever I want to download a free app, it asks me for 3 security questions. I answer them. Then it says "session has timed out". Then the whole process starts over. How can I get around this?
Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine -
after click the firefox icon, its loading a while but nothing happen
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I tried to reinstall it, but same thing happen when i open the installation setupIf you hold down the shift key while clicking open Firefox, the Safe Mode will start, tell it to start with out Add-ons.
For more abut it click this link. [[Safe Mode]]
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