I try to update and backup data from iphone to iMac but keep fail

Hi, I have problem with updating and backup my iphone to imac. If you can help me about my problem that will be great.

Hello jennywijaya,
I would be concerned too if I was not able to backup my iPhone. I recommend the following article for troubleshooting backup issues with iTunes:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
If you are still unable to update after creating the backup, I recommend the following article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thank you for using Apple Support Communities.
Best,
Sheila M.

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I try to update and backup data from iphone to iMac but keep fail

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