I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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Updated now apps flicker and return to home page, looked normal but when i select any app it flickers then closes and goes to the home screen., looked normal but when i select any app it flickers then closes and goes to the home screen.

I updated my Ipod Touch last night, it went through all the processes and said it complete - but now when I select any app - it flickers and goes back to the homescreen. Also, all my music/books are gone.

- First try resetting your iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then try downloading/installing a new app.
- iOS: Troubleshooting applications purchased from the App Store

I cant use facetime. but my sister can. we share the same account for itunes.but when i go to face itme and click on create a new account a blank screen pops up. what do i do?when i go to make a new facetime account nothing comes up

i cant use facetime. but my sister can. we share the same account for itunes.but when i go to facetime on my ipod touch and click on create a new account a blank screen pops up and the only thing it says is cancel and account. what do i do?

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

HT1926 hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll.

I just bought 15' Mac book pro. as i work a lot on Garageband. I even downloaded all the drummers and loops to update the new Garageband 10.0.1 now my problem is that all my past work which i did on older version on GB, has missing sounds in it.

I just bought 15' Mac book pro. as i work a lot on Garageband. I even downloaded all the drummers and loops to update the new Garageband 10.0.1
now my problem is that all my past work which i did on older version on GB, has missing sounds in it. so here are my questions
1. DO i have to install JAMPACKS on my new Macbook pro?
2. Are JAMPACKS still compatable with the new GB?
3. There is an UPDATE on the new GB on Appstore and once i click it, it goes to billing no detail is provided what this update is for so help!
thanks

3. There is an UPDATE on the new GB on Appstore and once i click it, it goes to billing no detail is provided what this update is for so help!
See: This document explains what the in-App purchase is about.
Expanding GarageBand for Mac (v10.0) content with an in-app purchase
Do you still have your old Mac?
How did you migrate from the old Mac to the new Mac? Did you transfer your old software and documents using Setup Assistant? Then your old GarageBand '11 version should have been migrated, and all your instruments.
if you did not migrate GarageBand '11, copy your old Instruments Library and Loop Library over from the old mac. Copy the following folders to a thumbsdrive and merge the missing dontents into the corresponding folders on your new mac: (from the system library - the top level library folder on your Macintosh HD):
/Library/Application Support/GarageBand/
/Library/Audio/Apple Loops/
And if you would like to continue to use GarageBand '11 for access to missing features, copy also /Applications/GarageBand over, but to a subfolder of Applications. I recommend, to install the old GarageBand as well. It can be used in parallel to GB 10.0, and will come in handy, if your old projects are having problems.
1. DO i have to install JAMPACKS on my new Macbook pro?
2. Are JAMPACKS still compatable with the new GB?
The JamPacks are nice to have, a terrific collection of instruments and loops, but if you did not have them previously, that will not help with your missing instruments. You can instll them by buying Mainstage 3. They work well with GarageBand 10.0
-- Léonie

HT201272 I have tried several ways to transfer my itunes library and Playlists to a new computer. I get the music library but not the playlists. Can you advise? 2nd I purchased 21 new tunes yesterday on the new computer worked great but when I made a disc

I have tried several ways to transfer my itunes library and Playlists to a new computer. I get the music library but not the playlists. Can you advise?
2nd > I purchased 21 new tunes yesterday on the new computer> worked great> but when I made a disc to transfer the playlist. I get the music but no album info just 1,2,3,etc. So I have signup both computers to share thinking that would work. But no to that also.
Please advise.
Thanks,
Bob

Copy the entire /Music/iTunes/ folder from old computer to new computer.
See this -> http://support.apple.com/kb/HT4527

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup.

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.

Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port

I just installed the latest version of iTunes, but when I went to open iTunes I got a message saying registry settings used to for importing and burning CDs and DVDs are missing and I should reinstall iTunes. Really?

I just installed the latest version of iTunes, but when I went to open iTunes I got a message saying registry settings used to for importing and burning CDs and DVDs are missing and I should reinstall iTunes. Really?

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

I just downloaded the lastest version of iTunes but when it comes up it has a error message saying to reinstall or repair it and I did that and it did not work

I just donloaded the lastest version of iTunes but when it opens it says a componet was not installed repair or reinstall it. I did and the same thing happens. Any ideas?

I am also having the same issues.
I followed iTunes instructions after receving the first error message which said
"iTunes compnent not installed. Please repair or re-install iTunes (-45075)"
First tried to repair installation - same error result
Second re-installed by downloading from Tools as download only
Why are there no responses to these queries?
Apple surely knows what one should do to repair?

Ok....I have a 2012 MBP that has Yosemiti installed. The airplay works from iTunes, but when I try to mirror from the desktop I get the "no device detected" message. Airplay on all of my other devices work fine. Has anyone else had this issue?

Ok....I have a 2012 MBP that has Yosemiti installed. The airplay works from iTunes, but when I try to mirror from the desktop I get the "no device detected" message. Airplay on all of my other devices work fine. Has anyone else had this issue?

Hey Marco'96,
Welcome to the Apple Support Communities! I understand that you are experiencing issues with AirPlay mirroring in OS X to your Apple TV. The following resource includes helpful troubleshooting steps towards the end of the article, which may resolve your issue:
About AirPlay Mirroring in OS X - Apple Support
http://support.apple.com/HT201343
Thanks,
Matt M.

Is it possible for apple support to locate the last location of an iPad when it was online? We list an iPad and it shows offline on the iCloud find app.

Is it possible for Apple to provide the last location of an iPad when it was online. We lost an iPad and it is showing offline on iCloud find app.

If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
How to Find a Missing iPad with FindMyiPad
http://www.dummies.com/how-to/content/how-to-find-a-missing-ipad-with-findmyipad .html
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
General steps to follow for a Stolen iPad
http://stolen-ipad.com/
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Check the serial number (located on back/bottom) in this lost/stolen iPad database. However, most owners are not aware of this database and don’t enter the serial number.
Stolen iPad Database
http://www.stolenlostfound.org/online-stolen-ipad-database
Also do a search, using the serial number, on your local Craig’s List. Some users list the serial number of a stolen iPad to thwart the sale of a stolen device.
 Cheers, Tom

I have downloaded the latest version of itunes but when i plug in my ipod it doesn't come up as a device so carn't sync. Its like theres something blocking my computer link with itunes please help!

I have downloaded the latest version of itunes but when i plug in my ipod it doesnt list any devices in itunes to enable me to choose my ipod to sync it. Its like there is a link missing or something blocking my computer talking to itunes. My computer itself recongnises the ipod but itunes doesn't. Please help!

Yes reinstalled itunes a couple of days ago but got it sorted now thanks, the problem was that when i wiped my computer last week and reinstalled everything using the discs the free McAfee anti virus that the computer came with was still in my all programmes list although i aren't using it. This morning i tried unistalling that (didn't think it would make any difference as the programme wasn't active) once uninstalled i pluged the ipod in and hey presto it is now recognised by itunes, THANK GOODNESS. So panick over for now, thank you very much.

I am at the most current version of itunes, but when i try to burn a cd i get an error stating disc burner or software not found - any help?

I am at the most current version of itunes, but when i try to burn a cd i get an error stating disc burner or software not found - any help?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

I transfered music from my ipod to a new itunes library (new PC). The music plays in itunes but when I sync my ipod and try to drag songs from the itunes library to the ipod it wont load. It shows a circle with aline through it.

I transfered music from my ipod to a new itunes library (new PC). The music plays in itunes but when I sync my ipod and try to drag songs from the itunes library to the ipod it wont load. It shows a circle with aline through it.

Have you selected manually manage music?

I just bought a new CD and I imported the songs to my iTunes but when I want to sync them to my IPod they wont sync? Why is this?

I just bought a new CD and I imported the songs to my iTunes but when I want to sync them to my IPod they wont sync? Why is this?

Yes they play in itunes and yes I did use the iTumes imports CD feature. Im listening to the songs from the CD right now from my iTunes but they just don't sync to my IPOD Touch when I want to sync?

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

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