I trying to cancel the adobe illustrator CC monthly plan. I followed the direction of the web site but there's no cancel icon in the plan management page.

I trying to cancel the adobe illustrator CC monthly plan. I followed the direction of the web site but there's no cancel icon in the plan management page. I am paying more than 30 USD for several months for what I not using.what should i do?Creative Cloud Download & Install

Moving this discussion to the Adobe Creative Cloud forum.
Ssy10101 if you are unable to cancel your membership then please contact our support team directly at Contact Customer Care.

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How to terminate the Adobe Illustrator CC (month-to-month)?

What should I do for terminate the Adobe® Illustrator® CC (month-to-month)?

venus,
Here is how:
Cancel your membership or subscription | Creative Cloud

While having a perfectly running iTunes and all programs associated, I was notified of the iTunes 10.4 upgrade. After following typical directions, I have had nothing but trouble. First "iTunesHelper was not installed correctly. Please reinstall iTunes. E

While having a perfectly running iTunes and all programs associated, I was notified of the iTunes 10.4 upgrade. After following typical directions, I have had nothing but trouble. First “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5)” occurred. Following directions found at https://discussions.apple.com/message/15087646#15087646, I now get the following “iTunes.exe - System Error The program can't start because AVFoundationCF.dll is still missing from your computer. Try reinstalling the program to fix this problem.”, Along with “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)” I am running Win 7 Ultimate 64 bit on HP TouchSmart tx2-1275dx. I was one week away from buying an iPad but not if this is what I have to deal with. Please help

I actually managed to resolve this on my own by downloading iTunes from the Apple website and reinstalling iTunes that way. Here's the link: http://www.apple.com/itunes/download/ That should fix your problem. Good luck!

I wish to cancel my subscription for the Adobe PDF pack (I received a renewal e-mail today) - your web-site is awful for such a simle action - please confirm cancellation

I don't wish for a discussion - I wish and require cancellation of my subscription - that's all

I acknowledge that I am not very computer literate - I've solved the problem - I have used an e-mail which didn't trigger the product listing - although it is one of my e-mails. Using another (I guess the one I actually ordered against) I was given the product to manage.
Neil

TS3276 Following above directions, I clicked on Window, but there was no option for Connection Doctor, the next step. Where does one find that?

When asked to povide an email password (after you set the mailbox up & have been using it), you are told to go to Window. Then choose Connection Doctor. There is no such option under Window. How do you get to the Connection Doctor?

I just checked again in Mtn Lion, which is what should be on your new machine, and see this in Mail. So, all I can suggest is for you to reinstall the OS. Boot into recovery mode (restart, holding down the CMD+R keys). Alternatively, contact Apple's Express Lane and let them deal with it, since it's a new machine.

Problem loading web sites, but only if they are not in the tabs or navigation bar

First, sorry for my English :(
I have trouble since 2-3 weeks now when I want to open a new page. I can use my tabs (Gmail, Facebook, etc) or use the addresses that I have in my navigation history. But I'm not able to do much else.
If I type an address, it won't load. If I use the Google Ad-On to look for something, not loading. But if I am on Facebook and click on a link, it works. I can also use that link (per example Youtube) to look something else.
I hope it's clear :) Not easy to explain a computer problem, worst when it's not in your first language :P

Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Illustrator cannot open files in the "Adobe Illustrator Document" format.

I recently upgraded from CS4 to CS5.5 on my Mac (10.6.7), and now when I try to open a .ai file, I get the error:
Illustrator cannot open files in the “Adobe Illustrator Document” format.
Google doesn't seem to be much help other than one other person who had the same issue. Any idea why Illustrator can't open Illustrator documents?

Actually, quitting Illustrator and re-launching it solved it. It was the first time I had launched Illustrator after installing it, so maybe it had something to do with that.

Hi downloaded the adobe illustrator .... It's all right. When you open it, it closes automaticamete. I've tried many things over n work. My è windows 8. Has some version of Illustrator that is compatible with the w8?

Hi downloaded the adobe illustrator .... It's all right. When you open it, it closes automaticamete. I've tried many things over n work. My è windows 8. Has some version of Illustrator that is compatible with the w8?

Moving this discussion to the Illustrator forum.

The Adobe Illustrator CC 2014 quit unexpectedly in my 16bg ram Macbook pro???!

Hello there i really coud use ur help here, i have a fu*in mac that i bought about 2000€ just to dont have problems with programs that i work, but its illustrator that it keeps quiting with about nothing example im doing a logo and i duplicate 2 shapes and it fu*ing says the adobe illustrator blla blla is closed !! does anyone know what its going on its my computer or adobe illustrator, my mac performaces are :
MacBook Pro (Retina, 15-inch, Early 2013),
2.7 GHz Intel Core i7, 16 GB 1600 MHz DDR3, NVIDIA GeForce GT 650M 1024 MB...
Please help me im tired of this sh*t!

Please tell us something about your file.
How many paths?
Fonts used?
3rd party plugins used?
Is a printer connected?
What exactly did you do when Illustrator crashed?
Does this happen often?
With simple files?
Where do you save your files?
Have you already tried rebuilding the preferences file?
Could you please be a bit more polite?

I tried to open my adobe illustrator and this window popped up saying my trial had ended. i was not using a trial version, i have been paying monthly. so i went into my account online and my account still reads that my plan is active and will be until Mar

i tried to open my adobe illustrator and this window popped up saying my trial had ended. i was not using a trial version, i have been paying monthly. so i went into my account online and my account still reads that my plan is active and will be until March 11, 2015. can you please tell me what the issue is and what i need to do to fix the problem.

The CC purchased in March 2014 is active & working. Please follow :
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
In case the issue is still unresolved, you can use the Contact Support link in the above links.
Regards
Rajshree

How to chek the adobe illustrator document version.

hi all,
Can anyone guide me how to check the version of the adobe illustrator document.(currently active document).
I tried using app.version which gives the version of adobe illustrator application i.e 12.0.0 for CS2.
But i want the version of the illustrator document.I tried app.activeDocument.version which gives me the undefined value.
Any suggestion on this ?????
Also please help me on the script for finding out the font type used in the document. e.g. times new roman,arial new etc.
thanks in advance,
Sanat

owh dear
var v_fl = "/d/_temp/3ds_eles_msh.ai"
function getFileVersion(v_flToOpen){
    var v_fileObj = new File(v_flToOpen);
    var vrs = null;
    v_fileObj.open("r");
    try{
        while(v_fileObj.tell() < v_fileObj.length) {
            var line = v_fileObj.readln();
            //alert(line.reflect.methods);
            var idxOf = line.indexOf("Creator: Adobe Illustrator(R)");
            if(idxOf > 0) { vrs = line.substring(idxOf+30, line.length);}
    catch(ex) { alert("There is some sort of strange error ... damn, and all was going so well");}
    finally { v_fileObj.close(); return vrs; }
var v_fileVersion = getFileVersion(v_fl);
if(v_fileVersion != null) {
     alert("Version of the file is:" + v_fileVersion);
} else {
     alert("Now seriously did you really selected an .ai file? If so, something strange happened!");
cheers;

Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.

Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.
The only thing that I can think of that might be causing the issues that I have a Mac Mini on Mavericks.
Dave

Hi
I have discovered that my question above is a non-question. A user triggered by looking at the below article about Illustrator 2014 cc 17.0.2
http://helpx.adobe.com/illustrator/release-note/illustrator-17-0-2-release-notes.html
He had recently upgraded from wht we now know is 18.0 to 18.1 which is the latest version. He read the above artic
le and supposed that it was a bug fix release for his version - because the v17 ov18 number is not often displayed. It is usually just 2014 CC.
I have asked him to post a bug report about Adobe Illustrator CC 2014.1
Dave

Question for the Adobe Illustrator team or anyone who might know

Is Adobe Illustrator meant only to use Bezier curves? I know that they are very useful for a number of curves, but are they used to approximate circles? Granted, all screens require rasterized objects to the nearest pixels in order to display them, but when drawing a circle, information is lost because it is converted into 4 Bezier curves (cubic or quadratic, I'm not sure). However, when I export a circle from Adobe Illustrator CS5 to SVG it preserves the circle or ellipse's information with its proper tag.
So, my question is, does the Adobe Illustrator Artboard file format have some internal representation of ellipses and circles such that it it not broken down into Bezier curves?

function(){return A.apply(null,[this].concat($A(arguments)))}
when I export a circle from Adobe Illustrator CS5 to SVG it preserves the circle or ellipse's information with its proper tag.
So what? That means nothing. You're just talking about terms within a progamming language. One could program Illustrator to export a freakin' square as SVG's circle tag if one wanted to.
As explained in your previous thread about the same worry-wart subject:
There being a "circle element" in SVG programming, in itself, means nothing. I can write you a Javascript called "Illustrator's Circle Element" that will work in Illustrator, that will prompt you for center coordinates and a radius, that will appear in one of Illustrator's menus, and that will cause Illustrator to render that which for any practical purpose is a circle. The presence of such a command in no way signifies to you what kind of curve-rendering math is employed by that "element" to actually plot the curve!
By the same token, SVG's providing something called a "circle element" in its API and asking you to specify it in terms of center and radius in no way tells you what kind of curve-rendering math is actually being employed to render the curve, nor does it ensure that its rendered result will be any more precisely mathematically circular than rendered by a cubic Bezier curve. If you don't know for a fact that SVG's rendering math does not employ Bezier curves, then your concern is moot.
It's moot anyway, because it's ridiculous. Again: the "inaccuracy" is so tiny as to be completely pointless for any practical SVG purpose.
Again: You are reading entirely too much into a mere popularly-cited curiosity about the cubic Bezier equation. You are being silly; you just don't realize it.
Illustrator's (i.e; PostScript's) using Bezier math to plot curves does not make Illustrator (or any of the similar programs) in any way "sub standard" or "less accurate" or "less desirable" or more "dumbed down" than any other. In fact, here are some other related curiosities for you to loose sleep over:
The math primarily used for plotting curves in most CAD programs is quite arguably "more crude" than Bezier curves.
Illustrator uses cubic Beziers. TrueType uses quadratic Beziers. But there are Bezier equations of higher order than cubic.
(If I remember right) Bezier himself discovered the formulae bearing his name in pursuit of more supple curves for the automotive industry.
If you're still worried about this, you really need to go take a couple of math courses, so you can understand that this really is silly.
JET

I am trying to download Elements 12. I've downloaded the two parts on your web site but when I run the second part it comes up with a message saying 'The file archive part of Adobe Photoshp Elements 12 is missing...'. What shoudl I do?

I am trying to download Elements 12. I've downloaded the two parts on your web site but when I run the second part it comes up with a message saying 'The file archive part of Adobe Photoshp Elements 12 is missing...'. What should I do?

Hello
I’ve managed to get it to work now but not as straightforward as I’d have liked and difficult to find out how to get help.
Rory

I want to cancel my adobe illustrator subscription

Hi, I wanto to cancel my adobe illustrator auto renovation

Over here, boots:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I trying to cancel the adobe illustrator CC monthly plan. I followed the direction of the web site but there's no cancel icon in the plan management page.

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