I turned on this thing called "VoiceOver" on settings accessibility and now I can't turn it off! PLEASEEE HELPPPPPP I CAN'T USE MY PHONE WELL! besides, I can't scroll down either.

I turned on this thing called "VoiceOver" on settings>accessibility and now I can't turn it off! PLEASEEE HELPPPPPP I CAN'T USE MY PHONE WELL! besides, I can't scroll down either.

DONEEE! I ALREADY FIXED IT! thanks

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My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport

Bad pop ups and this thing called macsweeper. what us it and how do I get rid of it

I gave bad pop ups and this thing called macsweeper. What is it and how do I get rid of it. Thanks

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

What is the best virus remover and protector for 10.5.8 version of mac os x??? mac os x??? mac os x. there is this thing called macprotect that keeps popping and trying get into my systemt psoror t

what is the best virus remover and protector for 10.5.8 version of mac os x??? I have this thing called macprotector that keeps popping up and trying to get into my computer. I have heard of a maleware remover...

First you do NOT I repeat DO NOT have a virus, currently there are no virus's for OS X. This means you do not need antivirus software, if you insist on installing antivirus software then I'd recommend ClamXav. You have what is called a Trojan, the primary difference between the two is the user has to give permission for a Trojan to download and install itself. The one you got is going around right now however the good news it's quite easy to get rid of. Please read the following article for instructions.
Malware Removal
Roger

HT1688 I tried to update my iPhone 5 this morning with the new software update and now it won't turn on. When I plug into my itunes account, it says my phone is in recovery mode. Was working perfectly prior to the attempt to update. How do I fix this?

I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?

Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point.

I subscribe. Pay monthly. Today, for the first time, I am asked for a serial number? So, where is this thing called a serial number?

Help with finding my serial number. I subscribe. Pay monthly. Today, for the first time, I am asked for a serial number? So, where is this thing called a serial number?

sign out and then back in to your cc desktop app.

How do I update I phone on bring it to factory settings from computer my phone . I was trying to do a update and now it wont even turn on it shows a charger cord being plugged in to i tunes.. I cant seem to figure out how to do this from itunes..

I did update on phone and now it wont even turn on... It shows the charger being plugged into I tunes.... At this point I am not sure if I need to just do a factory reboot or what....AT this point I cant do anything through phone... It has to be done by my computer ... Anyone know how... I am so stressed I am on call with no phone just a pager....Not good..... Please help thanks heidi

Scroll down to "Update your device using iTunes" here:
http://support.apple.com/kb/HT4623
If that doesn't work, you should restore your iPhone as described here. Note you may have to try to get into the restore state more than once to succeed.
http://support.apple.com/kb/HT1808

HT4798 I can't seem to remember my apple password and also the answer to my security question seems to be incorrect. Apple don't seem to have the correct email down either so I have no way of resetting my password, what do I do??

I can't seem to remember my apple password and also the answer to my security question seems to be incorrect. Apple don't seem to have the correct email down either so I have no way of resetting my password, what do I do??

Foziakhan,
If you are referring to your Apple ID password, call Apple (1-800-MY-APPLE) and ask to speak to the Account Security Team. They will be able to assist you with resetting your security questions and also the password.
Hope this helps. Good Luck!

My MacBook Pro shut itself down and now it won't turn back on and the power light keeps flashing a green and amber but very dull. Help please!

My MacBook Pro shut itself down and now it won't turn back on and the power light keeps flashing the amber light. I don't know what to do, and this has never happened before.

Hello Toby135
Reset the SMC or System Management Controller to resolve issues with the power on your MacBook Pro and power adapter.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Regards,
-Norm G.

My 2011 macbook pro kept shutting down and now it won't turn back on.

I have a mid2011 macbook pro and it kept shutting down randomly and now it won't turn back on. No error messages were showing up when it was turning on.

Hi, morganfromJamison.
Thank you for visiting Apple Support Communities.
I understand that you MacBook will no longer turn on. Here are some troubleshooting steps that I would recommend for this issue.
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
Cheers,
Jason H.

HT3964 I did the SMC reset for my iMac intel-based and now it won't turn on. What can I do to fix this?

I did the SMC reset for my iMac intel-based and now it won't turn on. What can I do to fix this?

Well, first things first... is the power cord fully plugged into the back of the iMac (and the wall, for that matter)?
Make sure the wall outlet has power, too... I've scratched my head over stupid issues where I forgot to flip a wall switch.
If the outlet does have power, then try doing a pram zap. Command + option + P + R (hold those at startup).
If the machine is receiving power, you should be able to see some LEDs if you look through the bottom grate of the machine to the left of the RAM door.

I have an iPhone 4S and for some reason when I go to turn my wifi on sometimes it's greys out and Won't let me turn it on so what can I do to fix this ???

I have an iPhone 4S and for some reason when I go to turn my wifi on sometimes it's greys out and Won't let me turn it on so what can I do to fix this ???

If the steps in the article TJBUSMC1973 linked didn't resolve your issue, then the next step would be to have your phone serviced at an Apple store. Good luck

My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command p r, what else?

My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did, I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command+p+r. Any other suggestions before i take it to apple service center?

A four year battery could be dead. I'd contact an Apple Service Center.

Why do i constantly get cut off on calls. I've had this problem with my 3GS, my 4S and now my iPhone 5. When the core functionality is Phone, i.e. the ability to talk, why can't Apple make the iPhone function as a Phone? is there an App for that !!

why do i constantly get cut off on calls. I've had this problem with my 3GS, my 4S and now my iPhone 5. When the core functionality is Phone, i.e. the ability to talk, why can't Apple make the iPhone function as a Phone? is there an App for that !!

Well, since you've had the same problem, with three different phones, that all use different size sim cards, it seems pretty obvious the problem is with your carrier/coverage & nothing to do with your phone or sim card.

My iphone 4 screen went black, then there was an audible crackling/static sound for about 5 minutes and now it will not turn on. Does this mean my iphone is dead??

My iphone was playing music when the screen suddenly went black, then there was an audible crackling/static sound for about 5 minutes and now it won't turn on. Can anyone tell me what has happened? Is this the end of my iphone?

Plug it into a power source for at least 30 minutes, then try resetting it: Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.

I turned on this thing called "VoiceOver" on settings accessibility and now I can't turn it off! PLEASEEE HELPPPPPP I CAN'T USE MY PHONE WELL! besides, I can't scroll down either.

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