I updated Firefox and now, when I select File, Send Link, a dialog box pops up asking me to establish a new account before I can send the link via email.

I updated Firefox and now, when I select File, Send Link, a dialog box pops up asking me to establish a new account before I can send the link via email. I use Outlook, so how do I avoid setting up some new account and yet am able to send the link via Outlook?
I have a feeling it may have something to do with HotMail.com.

My Error: I found out that it was Mozilla Thunderbird that was causing the problem. I uninstalled it and the problem went away.

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I tried to update to the most recent itunes, but the update failed and now when I try to open itunes a dialog box pops up and tells me that it can.t open because MSVCR80.dll is missing. I need help!

I tried to update to the most recent version of itunes but the update failed. Now when I try to open itunes I get a dialog box telling me it can,t open because MSVCR80.dll is missing. I tried uninstalling and reinstalling itunes but I grt the same message. What can I do to fix this?

Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.

I just updated firefox and now when i play online games ,my home button and my login in button does not work,also my refresh button is gone. Please help me with this problem. THANKS

i updated firefox to the newest version,now my login and home button does not work,also my refresh button dissapeared. I play alot of games and need those buttons to switch back and forth to other games. THANKS

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

I am using Firefox 3.6 on my PC , and now, when I select File New Tab (Ctrl+T), no new Tab shows up. Nor does it show up when I click the new Tab symbol next to my other tabs. How can I get the New Tab feature to work again?

In the past 48 hrs, all of a sudden, the New Tab feature on my PC< using Firefox 3.56, simply stopped working. I did not change settings, or download a new version of Firefox. it just stopped working. There are other scenarios where it does still work (for example, if I want to open a link on a web page, I can right click and open the link in a new tab), but if I simply want to have multiple websites open at once on my PC, I am forced to have multiple versions of Firefox open, as my New Tab option seems to be disabled or something. Can you help?

Leliforever, cheek you list of installed add-ons, the Ask toolbar can be installed without the users knowledge.
For checking other extensions that may cause this, follow the procedure in this link - https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Recently I update Firefox and now I can't acces to my router

Recently I update Firefox and now I can't acces to my router main page any more.
Before I get a window that ask me to add an exception, cause the certificate ... as I check the remember the exception it always ask me for the exception. was not so bad as I have ask any time for the exception and finally I have acces to it . But now NO WAY !!!
I still go to internet, all my computers are connected but I could'nt reach the router to change some settings and add news computers ( my settings are very secure on my router to add a device I have to enter the MAC address). I still get my printer at 192.168.3.141, the modem at 192.168.1.1 but when I want to go to the router main page 192.168.3.1, I get this message :
Secure Connection Failed
An error occurred during a connection to 192.168.3.1. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
I read that FF change some settings on the new versions and last time I enter on my router without problems was on October 10.
Now I have installed the 33.0.1 my OS Is XP.
PLEASE HELP WITH THAT ISSUE
EDIT: I suspect that my problem have to be with the certificate manager because I see it change a lot on this version, and have a place to add exception security like the old one that I use to have to check in the past.
it look like the same problem as me:
https://bugzilla.mozilla.org/show_bug.cgi?id=1042889
I don't understand almost nothing about certificates then I didn't find any tutorial explaining how to deal with. Also I sow that was totally diferent have some ssl things to check and now is a OCSP ??? for me all still chinesse (lol) I only want someting very simple: reach my router !!!.
I only see on authorities many times my router address, I try to add an exception and say the certificate couldn't be found. I don't know how to play with all this settings , but I'm shure have relation to my problem.
Sorry, my english it's not the best.

[SOLVED)
@the-edmeister That work !!! thank you very much. I have to put it at SSLv3 option to this work.
I have a question for you. How I could figure out to work with that in the future? could I add an exception on the certificates? or something like that to still let me enter on my router web page? or how I could figure out to make any change on tomato router to still work with the new standard? .

I updated firefox and now have two desktop icons. How do I remove one?

I updated firefox and now have two desktop icons. When I try to delete one the remaining one no longer works. How do I get back to one icon which works?

Hi karenfaye,
To delete one of your online VZW accounts, login to that mobile number's account online and unregister it. If you need more assistance, send us a direct message or a private message on facebook.
Thanks,
EdW_VZW
Follow us on Twitter @VZWSupport

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated.

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated. Now I can't even remove the program at all. Why is this happening?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I updated Firefox and now Realplayer can't download any videos( download button in upper right corner of video don't pop up and there is no download option if I right click) if I use Internet explorer it works fine, I also went in to make sure I had it ch

I updated Firefox and now Realplayer can't download any videos( download button in upper right corner of video don't pop up and there is no download option if I right click) if I use Internet explorer it works fine, I also went in to make sure I had it checked to pop up it is?! So it's not just youtube for me its all videos!
== This happened ==
Every time Firefox opened
== the last firefox update
''locking due to the age of this thread''

haven't tried it myself but saw this earlier in a blog somewhere:
"try retro installing FF v3.6.3",
makes sense 'cos I've only been experiencing the same problem with mozilla & realplayer combo since updating to latest FF v3.6.4
noted that under IE realplayer plugin still works fine, button to 'download this video' comes on as before.....
from what I read retro install will pick up all your bookmarks etc. do no worries there
naughty, NAUGHTY mozilla people! you were 'bombproof' until today....what happened? good luck sorting it out though!!!! I still luv you!

Since I did the update to OS5 I can't update any apps on my iphone4 and also had to make a new account before it would do the update. now it won't let me sign in to my original itunes and tells me the password is wrong and I know it isn't

since I did the update to OS5 I can't update any apps on my iphone4 and also had to make a new account before it would do the update. now it won't let me sign in to my original itunes and tells me the password is wrong and I know it isn't.

I having same problem is there a solution ?

I havent upgraded my iphone 4 to ios 4.3. Now when i try to back up in itunes, it doesnt recognise my iphone, but sees it as a camera, not giving me the links i need to back up. I have removed itunes completely and downloaded it new.

i havent upgraded my iphone 4 to ios 4.3. Now when i try to back up in itunes, it doesnt recognise my iphone, but sees it as a camera, not giving me the links i need to back up. I have removed itunes completely and downloaded it new.

What computer OS are you using. Here are links for iTunes not recognizing the iPhone in different OS.
Apple: http://support.apple.com/kb/TS1591
Windows: http://support.apple.com/kb/TS1538

Downloaded Firefox update for my Mac and now when I open it, there is a white box at the top of the page with a grey bar in it that I can't get rid of

I updated my firefox browser for my Mac and now, when I open it, an empty white box appears at the top of the page with only a gray bar in it. It over lays the Firefox home page and I can't get rid of it, so I can't click on anything on the Firefox page. I tried deleting Firefox and redownloading it, but that didn't help. I have to force quite Firefox to get out of it. Help!

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

I recently upgraded to the newest Firefox and now when i click on my icon I get an error message and have to click on it b4 FF will open, what should i do?

Hi,
I recently downloaded the newer version of FF and now when i click to open it i am getting an error in the top left corner of my screen. i can't even read what the message says in entirety b/c it's wrapping over off the side of the screen. When I click the error message than FF will open. Also, when I'm trying to send emails from an online shopping cart thru my business and I'm getting an error that it won't send and that's never happened until this problem w/FF. Please tell me what i should to to get FF working normally again.

Can you tell us what text is in the part that you can read ?
Is it a message from Firefox or from the Mac Operating System ?
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

Downloaded updated Firefox and now I can't open Firefox at all, it keeps telling me to reboot. I have rebooted 5 times. Any ideas?

I had Firebox 3.6 Just downloaded the updated Firefox 9.0. Everything seemed to run fine in the intallation but I can not open the browser. It keeps prompting me to reboot to finish the installation. I have rebooted and shut down completely. It continues to prompt me to reboot. I really need the brower to open, I'm going to lose all my bookmarks and I hate Internet Explorer.

Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0: http://www.mozilla.com/en-US/firefox/all.html
* Remove the Firefox program folder before installing that copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Updated Firefox and now can't send messages in Facebook but can if I use other Internet Applications

Since the update of Firefox, when I try to send messages to friends in Facebook I get an error message stating that "message failed to send". Have not been able to find a work around. Have cleared History (Cookies and Cache). Facebook messages work on our other laptop which has not been updated and if I use other Internet applications like IE, My Opera etc

Hi,
You can try updating Java to the latest (7u9) and restart Firefox: http://www.oracle.com/technetwork/java/javase/downloads/jre7u9-downloads-1859586.html
Please make sure to choose either '''Windows x86 Offline''' or '''Windows x86 Online'''.
If problems persist you can then reset Firefox and start afresh.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
If you would like to take a listing of the add-ons, important preferences/settings etc. to quickly replicate the previous profile, please open '''Troubleshooting Information''' via '''Help''' ('''Alt''' + '''H'''), '''Copy all to clipboard''' and paste it into MS Office Excel, or OpenOffice/LibreOffice Calc, or notepad. However, it would be a good idea to check for the existence of the issue immediately after the reset.

I recently updated Firefox and now it will not open. It says there is a proxy server problem.

I was requested to update the program and now it says there is a proxy server problem.

Hi:
You can try this COMPRESSOR TROUBLESHOOTING document:
http://docs.info.apple.com/article.html?artnum=302845
Hope it helps !
Alberto

I updated Firefox and now, when I select File, Send Link, a dialog box pops up asking me to establish a new account before I can send the link via email.

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