I updated my I Phone 4 to the os 5.1.1 but lost all of my contacts. I believe it should still be stored in my laptop Apple file but don't know how to restore. I only see the restore option to the factory settings.

I updated my I Phone 4 to the os 5.1.1 but lost all of my contacts. I believe it should still be stored in my laptop Apple file but don't know how to restore. I only see the restore option to the factory settings. I have never used the I Cloud.

If you did not sync afterwards, follow this article to restore from your latest backup:
iTunes: Backing up, updating, and restoring iOS software

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In updating my iPod to 6.1.2, I received an error during the update. Now, ipod is not rebooting. Has screen showing usb to Itunes picture.   Turning off and back on it goes back to this picture. I don't know how to reset so that I can restore my backup

In updating my iPod to 6.1.2, I received an error during the update. Now, my ipod is not rebooting. It continues to display a screen showing usb to Itunes picture.   Turning off and back on, it goes back to this picture. I don't know how to reset so that I can restore from my backup.
A similar thing happened when I updated the ios on my ipad. But, I was able to reboot, and then restore from backup.   How can I get my ipod to reboot and allow restore when it is not even recognized as I reconnect to my computer?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I delected the "Recently Added" playlist file and don't know how to get it back, does anyone know how?

I delected the "Recently Added" plylist file and don't know how to get it back, any suggestions as to how to get it back?

See Restore Original Smart Playlists.
tt2

At the top of my homepage, I'm getting a message "Downloading the latest applications", but the circle to the left keeps spinning, and no applications are downloaded. I don't know how to stop this, tried right and left clicking on the bar. This occurs

At the top of my homepage, I'm getting a message "Downloading the latest applications", but the circle to the left keeps spinning, and no applications are downloaded. I don't know how to stop this, tried right and left clicking on the bar. This occurs every time I open Firefox. How can I stop or disable this?
== This happened ==
Every time Firefox opened
== Several weeks ago.

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the ''updates'' and ''updates\0'' folder:
Vista/Windows7:
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\ (updates)
C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\ (updates)
%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates\

TS1702 I'm trying to update Dropbox on my iPad and it says that my account is not valid in that country. It says to switch back to my home country. I don't know how it got switched in the first place or how to switch it back.

I'm trying to update Dropbox on my iPad and it says that my account is not valid in that country. It says to switch back to my home country. I don't know how it got switched in the first place or how to switch it back.

iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311

I have just purchased a new iPad from apple and I don't know how to use it. is there somewhere that I can learn the basics

I have just purchased a new iPad from apple and I don't know how to use it. is there somewhere that I can learn the basics

Out of a silly curiosity, in what way did Ralph's reply solve your problem? (not that Ralph doesn't deserve recognition, mind you.)

Sorry last question got knocked back my ipad and iPhone on two different levels and I am not able to play through Facebook so not able to progress or unlock next level through Apple store. Don't know how to resolve problem

Sorry last question got knocked back my ipad and iPhone on two different levels and I am not able to play through Facebook so not able to progress or unlock next level through Apple store. Don't know how to resolve problem

Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone

I changed my apple id email because I needed a more recent email and forgot my old password, now I need to sign out of my old Apple Id and don't know how. Help???

I changed my apple Id email because I needed a more recent email and forgot my old password, now I need to sign out of my old Apple Id and don't know how. Help???

Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

HT1178 My Time Capsule is only blinking amber. My computer tried to backup but I don't know how to tell if it did in fact back up the data. How can I tell if it backed up and why doesn't the light show green?

Just purchased a Time Capsule. Had to call Comcast to disable the WIFI and have internet connection. The time capsule though blinks amber and the Airport Utility shows blinking amber light and has a red circle with the number 1 in it. After connecting, my computer tried doing a backup for the first time and it appeared that it was backing up and finished although I don't know how to check to make sure that it did backup. How do I check and shouldn't the light on the time capsule be blinking green and the airport utility show green?

TM will show it has done a backup.. Look at the info.. when was the backup completed??
If you want more details install the widget.
A1 here.
http://pondini.org/TM/Troubleshooting.html
The time capsule though blinks amber and the Airport Utility shows blinking amber light and has a red circle with the number 1 in it.
There is an error.. probably trivial.. firmware update, default password..
Open the airport utility and find out what the error is.
Simply click the TC and see status in the summary page.. it will list all the errors and what you should do.. fix or ignore them. ie this TC has an error.. default password.. I chose to ignore.. when I "fix" the problem the LED goes green.
Here is additional TC.. it is blinking amber with faults.
Click the fault. eg default password.
You can ignore or edit .. if you click edit it will take you to the full setup where you can change the settings.
I ignored my errors and now it is green..

I am using the G Drive Slim to back up my files, but I don't know how to tell if or when it is finished. The white light does not change, flicker, go out, etc. When is it finished?

The whole story: The hard drive on my quite new Mac Book Pro, bought in December of 2011, crashed and burned in the Fall of 2012. I purchased a new hard drive and was informed that the only way I could have saved my "stuff" was to back it up with an external hard drive. Who knew?? I bought a G Drive Slim at the Apple store, and on their advice. BUT I really don't understand how to use it, and the instructions are completely inadequate. How can you tell when it is finished? I have educated myself on the proper way to eject the Drive, but I don't know how to tell if it is done. Or, frankly, if it is even doing anything. The white light burns steadily, no blinking, no flickering. Nothing. Thanks for help.

are you backing up files, or doing a Time machine backup, either way, the Time machine will STOP when finished and show "last backup at XXXXXX" meaning its done...... OR if when transferring files, it will show a progress bar on your desktop and vanish when files are copied.
Open up the Hitachi drive (your G drive is made by Hitachi, and the best made by the way).....and see if the files are there.
a MORE VISUAL way is to open the hard drive file, and drag and drop files INTO the Gdrive and you can see them visually be copied there as you do it.
To see your HD on your desktop GOTO FINDER......PREFERENCES....then GENERAL TAB.........check the box marked HARD DRIVES.........then your Gdrive will appear on your desktop........open it from there, and DRAG and drop files from anywhere INTO the Gdrive....... easy visual way to see the files being copied into the Gdrive.

My menu for "file" "tools" ,etc. has disappeared and I don't know how to get it back and keep it there at the top. Also, my e-mail (gmail) has disappeared and when I try to get a new gmail account, it doesn't "take". What to do????

I thought that my account had been hacked and that might be the reason I could not get my 2 different e-mails. Also, at the same time this happened, I could not get into Internet Explorer. I could still get into and use Open Office during the above problems

Thank you for the info re. the main menu. Your answer I used worked; however, the menu bar all the way across is solid black. The only way I can find out the names on the menu is to point the cursor from left to right over the black bar to find "file" "edit" tools", etc. What do I need to do to get these menu titles to be seen?
As regarding the GMail --the menu bar used to have an envelope symbol which was white and outlined in red. That disappeared. I googled "mail.google.com" to try to get back my email. This didn't work. I then tried to get a different email address and password--after 8-19 attempts, this never worked. My other email (sbcglobal.net) has never returned. So I don't know where that went or how to get it back

I recently bought a mac book pro sept 2011 and i don't know how to reset my ichat pls help am new to the mac n i feel lost

i recently bought my mac book pro this month and iam stuck with ichat i want to reset it and i dont know how to
pls help me am new to mac

HI,
Welcome to the  Support Communities
It really depends on what you have done so far.
The Simplest is to open iChat go the word iChat in the Menu Bar (Drop Down Menu)
Select Preferences.
In there select Accounts.
Highlight any account in the list you no longer want (you can't delete the Bonjour one)
Once highlighted press the minus button at the bottom of the list.
6:24 PM Monday; September 26, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Don't know how to sync my iPod and my sisters iPhone to the same computer.

We use separate iTunes accounts. I reformatted my computer and need to sync both. My iPod says it will delete all my apps and replace it with hers if I do. Anybody know how to do this?

Here's some advice: How to use multiple iPods, iPads, or iPhones with one computer, http://support.apple.com/kb/HT1495

I upgraded my I4 phone to the new IOS 5 and I lost all of my contacts please help

I was backing everything up to Icloud and the only thing i have noticed is all of my contacts are gone not sure how to get them back.

i clicked the home and off button and now my phone was off than i make my phone on and it works, but i cant create contacts and number in my phone book (

I just updated my i phone 4 with ios.7.1 and now its says now that i need to connect to i tunes. my dad dose this stuff for me and dont know how helppp dont know how to connect to itunes

help i just updated my i phone 4 with ios7.1 and now its telling me to connect to itunes!! not sure how to do that

Do exactly what it suggests, connect the device to a computer running iTunes, then restore.

I updated my I Phone 4 to the os 5.1.1 but lost all of my contacts. I believe it should still be stored in my laptop Apple file but don't know how to restore. I only see the restore option to the factory settings.

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