I updated my ipad but i couldn't use it because it asks me the apple id i used it the first time and i dont know it, what should i do.

i updated my ipad but i couldn't use it because it asks me the apple id i used it the first time and i dont know it, what should i do?

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

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HT201263 hey! my i just got my ipad back from having it taken away for a long time and i have know idea what the passcode is ive tried everything and i have no idea what to do

hey! my i just got my ipad back from having it taken away for a long time and i have know idea what the passcode is ive tried everything and i have no idea what to do

Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. If you have IOS-7, read this.

When i log out from my apple id on iphone 5 he wants me to log out from other older apple id, but i dont know password, what should i do?

when i log out from my apple id on iphone 5 he wants me to log out from other older apple id, but i dont know password, what should i do?

Hi Tanya Zaytseva,
Welcome to the Apple Support Communities!
If you would like to reset the password for your Apple ID, please follow the steps located in the attached article.
If you forgot your Apple ID password - Apple Support
Cheers,
Joe

I have followed the Apple Support instructions I did it 3 times and this message always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion... Please!

I have followed the Apple Support instructions but these 2 errors always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?

Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99331)

HT201272 try to purchase app? but they ask me my security verification which i am not aware of. and i dont know the answer.

pls i need help

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I updated my iPad but all my photos and videos were gone and it's the first time i've updated it.

I wanted to put my photos into a folder through my iPad but I couldn't.
So for the first time ever since I bought my iPad 2 years ago, I connected it through my daughter's MacBook and connect to iTunes.
iTunes prompted me to update my iOS to the currect version.
When I do so, all my photos and videos were gone. Those photos were important so how do I retireve it all back?

Ok if your running the latest version of iTunes on your pc or mac go on iTunes connect your iPad to your MacBook using your USB cable and wait for it to respond then click restore to whatever version you were on when you had your photos then backup on iTunes and upgrade then when your update finished and your done with the setup on your iPad click restore from backup. Hope this helps! :)

HT5787 I updated my ipad but when I went into dragonvale it no longer recognized me and made me create a new account. As a result I can no longer access my park. I have tried to go into the Game Center to restore my park but i do not have any options.

I updated my ipad but when I went into dragonvale it no longer recognized me and made me create a new account. As a result I can no longer access my park. I have tried to go into the Game Center to restore my park but i do not have any options to restore my old login/ account. Any tips?

Buying a bag of coins might help...

I started to update my ipad but I have an old MacBook and it's really old and I don't have the correct software to update anything. But my ipad is stuck on the connect to itunes screen and wont budge. What do I do?!

I started to update my ipad but I have an old MacBook and it's really old and I don't have the correct software to update anything. But my ipad is stuck on the connect to itunes screen and wont budge. What do I do?!

Your options depend on which MacBook you have and the version of OS X installed.
To find out:  > About This Mac

HT4623 My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't

I clicked the button in my setting thatz is saying "software update iOS 6.1.2. It turned off and now My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't working. I tried to "update" twice. I am VERY ANNOYED beczuse the last time i updated it, it just turned off and i didnt have ot plug it in or anything. WHY IS IT DOING THIS.....?????? My ipad will not turn on or anything. Help me FIX THIS!!!

hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.

Trying to update my iPad but it keeps telling me there's no Internet connection but there is, any advice???

Trying to update my iPad but it keeps telling me there's no Internet connection but there is, any advice???

Can you update via itunes on a computer?

Hi, I'm a bit low on memory and I can't update the iOS. I need to move some photos off the iPad but I don't want to transfer them to a pc, I'd prefer to transfer them to iCloud and leave them there. Is that possible?

Hi, I'm a bit low on memory and I can't update the iOS. I need to move some photos off the iPad but I don't want to transfer them to a pc, I'd prefer to transfer them to iCloud and leave them there. Is that possible?

Yes, you could, because in this case you would have something like a backup in the cloud. BTW, personally I also like Flickr. Flickr offers you 1 TB (1000 GB) of free storage and automatic upload for photos since iOS 7 (it is a very attractive offer, at least for me)

I'm trying to update my iPad but it says I don't have enough available storage. But I have more than enough can anyone tell me what the problem is?

I'm trying to update my iPad but it says I don't have enough available storage. But I have more than enough can anyone tell me what the problem is?

Well, we can't as we don't know what you consider as "more than enough". The built is quite heavy (like it can be 800mb) then it needs to be extracted to be installed before everything unneeded gets deleted...

Hi am trying to update my ipad but is not going true

want to update my ipad but i cant do so why,its telling me network error

Try disabling your firewall and antivirus software and then try to update again.

HT1689 can't get itunes updates on ipad, but can get everything else...genius, purchases, etc. When I select "updates" screen is blank. Any ideas??

Can't get itunes updates on ipad, but can get everything else...genius, purchases, etc. When I select "updates" screen is blank. Any ideas??

The update server is down; try this temporary workaround
App Store>Purchased>Select "All"
Note: Look out for apps that have the word "Update"
http://i1224.photobucket.com/albums/ee374/Diavonex/9c256282736869f322d4b3071bbb2 a82_zps51a6f546.jpg

HT4623 I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off. When I tried to turn it on again, it kept asking for the password over and over. What do I do n

I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off. When I tried to turn it on again, it kept asking for the password over and over. What do I do now?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I updated my ipad but i couldn't use it because it asks me the apple id i used it the first time and i dont know it, what should i do.

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