I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.
I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694
Similar Messages
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I am trying to sync my I Pod classic to a new lap top. I keep getting the message that I can only syc with one I tune Library. I do not want to lose my songs. Any suggestions will be appreciated
Copy everything from the old computer, or your backup copy of the old computer to the new one,
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help please
ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"
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In updating my iphone 5 for the new software ios6. An error occurred and now is asking me to restore settings. But I don't want torestore setting causing not all of my recent data has been synced and I don't want to lose my data. How can I undo this since i did not hit restore settings, yet i can't do any other move without restoring at this point. Any ideas?
You phone is in recovery mode. Your data is already gone.
Why you would attempt a software upgrade without backing up all your data first is beyond me, but to each his own.
In any case, sorry for your data loss. -
I recently updated my iphone software and now I can't upload photos from iphone to mac computer. Help please.
The following link has 2 methods for importing photos to a Mac (not counting Photo Stream). Are you using iPhoto or Image Capture? If you follow the steps in the link for that method, what exactly happens that doesn't allow the upload? iOS: Import personal photos and videos from iOS devices to your computer
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I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
i just upgraded my iphone 3gs to ios 6 not sure if it updated but now when i turn on my phone it says automatically that i need to connect it to itunes using the USB port but when i connect it it comes up as new hardware and cannot find a program/software for my device even though i have the latest itunes on my computer. i have tried reinstalling itunes but it still cannot find my phone and now i cannot use my phone as it is stuck on the sync to itunes screen
Have you downloaded and installed the latest version of iTunes from here:
http://www.apple.com/itunes/download/ -
I clicked the button in my setting thatz is saying "software update iOS 6.1.2. It turned off and now My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't working. I tried to "update" twice. I am VERY ANNOYED beczuse the last time i updated it, it just turned off and i didnt have ot plug it in or anything. WHY IS IT DOING THIS.....?????? My ipad will not turn on or anything. Help me FIX THIS!!!
hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.
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After my friend locked me out of my iPhone with too many wrong password attempts I restored my iPhone via recovery mode and now it is showing that picture of a cable leading towards itunes, and itunes says the sim is not supported but it is the original sim. How do I fix this?
Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed. -
I updated my iTunes and then went to update my iPod to the newer 4.2 version that it kept asking me to and now it says that iTunes cannot connect the iPod. My iPod is now unusbale because the screen on the iPod itself shows that i need to connect it to iTunes, but when I do, there's an error message that pops up telling me that iTunes cannot connect it. Help!! How do I fix this?!
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem -
Tried updating my iPad2 with the most recent update and now it is saying that I have to connect to iTunes and restore my Ipad2, what happened? Did I lose all my stuff that I had on it?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
Ok so i'm not very techi....phone connected to itunes to sync so I can transfer photos, request for upgrade i think it's 7.2. Phone goes into connect to itunes mode and wont shift. I have no idea if backed up to icloud and really don't want to lose photos
if you are seeing the image of connect to itunes then all data on your phone is gone.
you will need to do this to get the phone working again. http://support.apple.com/kb/HT1808
if you backup on a regular basis, then you can use that backup after the phone is done restoring. -
I have a new PC and need to sync my iPhone5 to the new installation of iTunes. I don't want to lose the data on the phone! How do I do this? The PC is Win8 Pro.
If you have the old PC, transfer the library from it. If not, see Recover your iTunes library from your iPod or iOS device.
tt2 -
My computer locked up. No cursor. Working on a paper I don't want to lose. Any suggestions?
Dug,
I would try force quitting all other apps, if you can. Sometimes when one app becomes unresponsive, you can still operate in others and regain control by quitting the offending one. Once you regain control, however you can, if Pages can't be resumed, go to a backup copy of your document and start from there. Not having a backup or a recent save after a crash is like asking after a car wreck if you can go back and fasten the seat belt.
Sorry to hear about your problem.
Jerry -
I want to sync my ipod touch with my new computer. But i don't want to lose any data from my apps. If i erase and sync does it only erase music and videos or does it include apps as well? I specifically don't want to lose any data from Instagram, I don't want to have to start over. Any help is greatly appreciated Thanks
Copy everything from your old computer to your new one.
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