I updated my ipod 5 to ios 7 and now it having issues with wifi connection

I updated my ipod 5 to ios 7 and now it keeps saying my wifi password is incorrect. Ive reset my network settings and it is still not working. any ideas?

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • TS1398 After the recent update of iOS 7.0.6 my phone is having issues with wifi connectivity. It gets disconnected most of the time. It is very toublesome while watching videos, sending pics, chatting and so on. Please advise. Thank you.

    After the recent update of iOS 7.0.6 my phone is having issues with wifi connectivity. It gets disconnected most of the time. I went through support page and done with "Reset Network settings" too but it doesn't help. It is very toublesome while watching videos, sending pics, chatting and so on. Please advise.
    It works fine in LTE network. The problem is with WIFI only.
    Thank you.

    Hey Siddh.s!
    Here is an article that will help you troubleshoot this issue with your Wi-Fi connections:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • HT4623 I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?

    I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?

    You have to download the individual youtube app now. It is no longer a nataive ios app from apple in ios6

  • I updated my iPod/iTunes software and now I can't get it to shuffle songs in a playlist; it either shuffles albums in a playlist or songs on the whole iPod

    I updated my iPod/iTunes software and now I can't get it to shuffle songs in a playlist; it either shuffles albums in a playlist or songs on the whole iPod, neither of which is what I want to do.  How do I get it to shuffle songs in just one playlist?

    The shuffle setting in the main menu will shuffle through the entire library as you have found out.
    You need to go to settings>shuffle this will toggle through off/song/album. Once you have set this it will stay the same until you change the setting.
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  • I updated to the latest IOS and now my passwords don't work.  Reset 4 time which reset for my iPad and iPhone but I cant log into my itunes account using my apple ID it indicates an error, Help?

    I updated to the latest IOS and now my passwords don't work.  Reset 4 time which reset for my iPad and iPhone but I cant log into my itunes account using my apple ID it indicates an error, Help?

    This may sound crazy, but download any free app.  This often "shocks" the other apps into working.

  • HT4061 i just tried to update my ios, and now the phone wants me to connect to itunes...i dont have a PC anymore. help

    i just tried to update ios, and now my phone wants me to connect to itunes. I dont have a PC anymore. what can I do?

    No, I'm sorry.  If you're seeing that Connect to iTunes screen that means the phone is in recovery mode and needs to be restored.
    If you can't borrow a friend's computer, you can go to the Apple Store and they will restore it for you.

  • I am using iphone4 and recently updated to 7.0.4 from then onwards having issues with phone book. It will open but not able to scrool up and down and all options are not working. Is any one facing same issues?

    I am using iphone4 and recently updated to 7.0.4 from then onwards having issues with phone book. It will open but not able to scrool up and down and all options are not working. Is any one facing same issues?
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    Could any one help me out of this?
    Thanks,
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    See this discussion...
    https://discussions.apple.com/message/23731048#23731048

  • Since upgrade to ios6 l have been having problem with wifi connection and connecting to App Store and iTunes store

    Q since upgrade to iOS6 l have been having problem with wifi connection and getting into App Store and itunes

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
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    ~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet
    http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My itunes account shuts down for no reason.  It wont recognize my iphone and there is an issue with network connectivity and itunes.  I have already  reinstalled itunes and did a syste restore on my computer, firewall checked and virus scan done.  Ideas??

    My itunes account on windows xp shuts down for no reason.  If even try to delete something from my library it shuts down.   It wont recognize my iphone and there is an issue with network connectivity and I can't connect to the store.  I have already  reinstalled itunes and did a system restore on my computer, firewall has been checked, itunes is ok on firewall and virus scan done.  Ideas??

    Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

  • HT1365 Hi I have Imac 5 processor and I guess installed Lion I am having difficulty with Wifi connection. Sometimes after shut down number of times still does not access wifi or if it does I can see wifi bar on iMac but can't open any webpage. Please help

    Hi everybody,
    I have Imac 5 processor and I guess installed Lion I am having difficulty with Wifi connection. Sometimes after shut down number of times still does not access wifi or if it does I can see wifi bar on iMac but can't open any webpage. Please help
    Thanks

    Hello:
    There was an OS X 10.7 update released a month or so ago that fixed this problem.  Run software update.
    Barry

  • I just recently up graded from AI CS6 to AI CC and I am having issues with my pen tool. If I create a starting point and then make another point it does not allow me to make the secnd point an end point. The pen tool stays active and I either have to clic

    I just recently up graded from AI CS6 to AI CC and I am having issues with my pen tool. If I create a starting point and then make another point it does not allow me to make the second point an end point. The pen tool stays active and I either have to click to isolate the path or I have to return to the first point and close the path. Please help.

    artisttouch,
    If you cannot close the Pen Tool by switching to another tool, as a temporary measure you may try pressing P (for Pen).
    To solve it, you may try the list.
    The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    If possible/applicable, you should save curent artwork first, of course.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • TS1567 I updated my iphone 4s os and now it wont synch with itunes. I have installed the latest version of itunes on my pc and have tried restarting the apple mobile device but it is still not working Any suggestions?

    I updated my iphone 4s and now it wont sych with my itunes. It goes through the process and says sych comlete but then nothing is updated on my phone. I have tried restarting everything and restarted the apple mobile device but nothing seems to work. Please help!!!!
    Claire

    Did "everything" include this: http://support.apple.com/kb/HT1808 and this: http://support.apple.com/kb/TS1275, which says:
    Error 23, 28, 29, 40, 1002, 1011, 1012, 1014, 1611: These errors may indicate a hardware issue with your device.  Follow the steps in this article and also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device.  If the MAC address is missing or the IMEI is the default value (00 499901 064000 0), this can also confirm a hardware issue.

  • While updating my ipod it crashed and now all I get is the apple logo on the screen.

    I clicked on the update operating system that had a notification next to it. It downloaded for a long while then asked me to hook up to itunes. I didi and it said it was downloading again . Then updating. Then said update failed and now all that shows on the screen is the apple logo. Also
    the ipod won't shut off. Please help.

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Also:
    iPhone Error 3194 - How to Fix iTunes Error 3194?
    Fix Error 3194 from iTunes during iPhone restore

  • Updated my ipod to ios5,and now it doesn't play most of my songs.

    I updated my iPod touch 4g to iOS5,and it turned to be much slower than before and the most wired thing is that now it doesn't play most of my songs!
    Play lists are useless now since if I click one of them and choose some songs,my ipod stops at the screen of what's "now playing" and stay silent,sometimes it jumped to another song!Probably not the problem linked to my apps 'course I made sure others apps tured off.And I still have half of the space free in this Touch.Same problems also jumped out the next time I turn it on.
    btw,iOS5 ***** when it's on ipod touch.Making it like an old machine and,whithout WiFi, most of the new functions and new apps are just white elephants.
    Can anyone tell me is this just what happening on my iPod touch or there are many people waiting for Apple to fix these bugs just like I am?
    Or maybe someone who can help me solve this problem.
    I'm waiting my music back into my ears!thanks a lot!

    Thanks for starting this topic.  Upgraded my third gen Touch to IOS 5.0, and now the iPod Music App refuses to play some songs, skips over others, and stops in the middle of a playlist, whether it's shuffled or not.  There doesn't appear to be any commonality in the songs that fall victim.

  • I updated my sons IPT IOS and now no apps work download and old apps were wiped in the process.

    I updated my sons IPT IOS - wiped everything and am now stuck on IOS4.21 and cannot reload any apps. Has apple abandoned the IPT2 - Help ?I notice from the forum that many new apps need 4.3 and it's not compatible with IPT2 but surely I can access older apps online. Do I have to restore and stick with old apps and no future updates.
    Thanks.

    Dear All,
    I am facing same problem with my first iPOD Touch.
    I think only that person can come to our rescue who still have old versions applications stored in any of the old backups or computers. He/she can mail us older versions of applications and then we can delete newer versions from our computer and reinstall the older versions.
    There should have been a provision in Apple store to get older versions of applications. It is understood that we will not get newer versions of these applications which do not support 4.2.1  but atleast we should be entitled to get older versions of popular applications which used to work perfectly well with 4.2.1. In my case, there were many paid applications also which got updated automatically in my computer system. But, after formatting my old iPOD touch to reset its password, I was not able to install even those paid applications.
    Not Happy with this policy of Apple.
    Regards,
    Rajeev

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