I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again?

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.

You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer.

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HT203433 How do I retrieve an app that I bought. The icon is in my library. But the program isn't in my device. When I look in the file that contain the app and try to open it, It doesn't open.

How do I retrieve an app that I bought. The icon is in my library. But the program isn't in my device. When I look in the file that contains the app and try to open it, it doesn't open.

Howdy Hestersfree,
This can be done through the App Store on the device that you'd like the app installed on.
Apps on iOS
Open the App Store on your device.
Make sure you are signed in with the same Apple ID used for the original purchase.
Tap Updates from the bottom navigation bar.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download button.
The app will begin downloading and you'll be taken back to your home screen.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Cheers,
Allen

I cant update my iPod to iOS 5 without losing all the songs I've bought from the iPod, how do I update without losing them?

So, I've been trying to update my iPod to iOS 5 because every app I want is requires iOS 5. When I try and update it on the computer it wont let me, it will go for hours saying it's "backing up". I decided I'd try and just restart it, but when I click it, it says that if I continue iTunes will delete any songs that aren't on iTunes library, and the songs I bought from the iPod itself are not on the iPod yet. I don't know what to do. If I don't update the software I wont be able to update any apps, or get new ones, and if I to update I'll loose the songs I've bought. Please help.

- Try here:
iOS: Troubleshooting backup issues in iTunes
- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
Note that the iPod backup that iTunes makes does not onclude synced media like apps and music. See:
iTunes: About iOS backups
You can also redownoad iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My Ipod Touch (v 4.2.1) wont connect to the itunes store when i try to download or update something, and when i try to connect on say my facebook app it comes up with error -1202. help?

I can connect on my computer to the itunes store and it has nothing to do with my wifi! help?

I'm guessing you've got iPod touch 2nd generation
iPod touch 2nd generation only goes up to 4.2.1, so you'll need a newer generation...
iPod touch 3rd generation only goes up to 5.1.1
4th and 5th generation both go up to iOS 6.1.3, wich is the current latest version.
Hope this helps
Stijn

Since the last iphone update i have been getting the message cannot connect to itunes store when i try to download any application. How do i resolve this?

Since the last iphone software upgrade, every time i try to download an application i keep getting the message "cannot connect ot itunes store". How can i resolve this? I have tried rebooting but that didnt work.

Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months (or maybe a year or two) in the future and then re-trying

I can't get my itouch and iPad to sync to transfer the videos that I bought from the iTunes store

I cannot get my iPad to sync from my iTouch. I went to the setup and they said it would work when I got on my own wifi. Yeah right, all of my videos purchased from iTunes are still on my itouch and not on iPad ?....

You can't sync from an iPod to an iPad (or vice versa). If the videos are not on your computer's iTunes then you can copy them from the iPod to your computer's iTunes via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) and you can then sync them from your computer to your iPad (depending upon what country that you are in then you might also be able to re-download them directly on the iPad via the Purchased tab in the iTunes store app).

My old computer recently broke. It was a macbook. Now i am trying to transfer all my music from my ipod to this new comp which is a PC, but its only letting me transfer the songs that i bought from Itunes. How transfer all my music across to this new comp

my old computer had recently broken down and my itunes librrary was on it. Thankfully i had all my music on my ipod. Now i have a new PC computer and id like to transfer all of my music onto a new library on this computer.The problem is its only letting me transfer all the purchased songs from my ipod,not my whole library,otherwise it will wipe all the music from it. How do i sync my whole library from my ipod to this new itunes?

You need a third-party program lke one of those discussed here:
newer copy

TS1702 I've purchased a book in iBook but every time I go to download it, I get a message saying you have already purchased this book go to purchases to download, please help me as I am getting beyond frustrated!!!!!

I have purchased a book on iBooks, every time I try to download it I get a message saying you have already purchased this item go to purchases and click on download. This is what I am doing every single time but cannot get the book, please help!

Your UserAgent indicates that you used Firefox 3.6.17 to post here. <br />
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
What does it say about the version of Firefox you have in '''Help > About Firefox'''?
If it says Firefox 4.0 or 4.0.1, see if this helps you: <br />
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

I purchased keynote for my new iPad do I need to purchase keynote for my iMac? When I try and purchase keynote for my iMac I am told that "you have already purchased keynote, do you want to purchase it again?" Answer NO. I try to open the keynote app

I purchased keynote for my new iPad do I need to purchase keynote for my iMac?
When I try and purchase keynote for my iMac I am told that "you have already
purchased keynote, do you want to purchase it again?" Answer NO. I try to open the
keynote app on my iMac and it asks "do want to buy iWork again?" answer NO. Then the keynote app
closes. What an I to do?

Call the apple store you got it from and ask them. Sometimes in the past they've extended the 'no questions asked return' but only Apple can tell you for sure.

I have updated my ipod and it deleted everything including my photos and i did not save my photos on any other device, How do i get them back?

I have updated my iPod and it deleted everything including my photos and I did not save my photos on any other device, How do I get them back?

You didn't import all of your pics regularly? Particularly before an update?
They may very well be gone.
You can try restoring from backup.

I purchased an app from my iphone and it did not download to my phone. It says I have already purchased the app, but it is nowhere to be found...Help???

I purchased an app from my iphone and it did not download to my phone. It says I have already purchased the app, but it is nowhere to be found...Help???

Try syncing the iPhone to iTunes. If it doesn't appear, then log in to your account and check Purchased.
You're in the Mac App Store Community, if my suggestion doesn't work, then repost in https://discussions.apple.com/community/itunes/itunes_store

I have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))

i have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))
i try to downlod twitter and ccleaner but i can't open the app ?!?!!!

It can also be an iTunes issue. Many of us, including myself, are not used to the new interface of iTunes 11 and would find ways to downgrade the available iTunes 11 back to iTunes 10.7 in Mac OS Mavericks. The only issue with downgrading (using AppZapper and Pacifist) is that you will not be able to update/install apps from the App Store after rebooting the Mac.
If you happen to have downgraded your iTunes in this method, then uninstall the iTunes 10.7 and reinstall iTunes 11 again - the App Store should resume its download/update function without any issue.
Hope this helps.

I have the first generation ipod touch it's updated to the iOS 3.1.3. Anytime I try to download an app it says it needs to have iOS 4.3. We want to download apps for my daughter. Does anyone know of any children's apps for the iOS 3.1.3

I have the first generation ipod touch it's updated to the iOS 3.1.3. Anytime I try to download an app it says it needs to have iOS 4.3. We want to download apps for my daughter. Does anyone know of any children's apps for the iOS 3.1.3

Any joy ? I'm having same problem. Just bought two for my twins birthday and I think it was a big mistake!!!! Thanks

I have purchased itunes match but the cloud will not load on my ipad 4.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed.

I just got new ipad mini....I want to delete all of the music that was synced from my itunes account. I have went through and deleted some songs one by one but some have a cloud icon with a red arrow on them.....is there a simple way just to delete them?

I just got new ipad mini....I want to delete all of the music that was synced from my itunes account. I have went through and deleted some songs one by one but some have a cloud icon with a red arrow on them.....is there a simple way just to delete them?

Yes there is. Those songs are not actually on your iPad. They are in iCloud ready for download if you choose to do so. If you want to remove them go to Settings>iTunes & App Store>Show All>Music>Off. You can also do this in Settings>Music>Show All Music>Off.

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again?

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