I updated my iPod Touch 4th gen. with ios 5 and all my apps and music disappeared. What to do?
This afternoon I updated my iPod Touch 4th generation with the iOS 5 update. I left the computer alone for about an hour, since that is how long iTunes said the update would take. When I came back, all of my music and apps were gone. Why did this happen? Is there any way to fix it? Thanks for the help.
- If in the USA you can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- You can always redownload apps at no additional cost as long as you are signed into the same iTunes account the orignally purchased them.
- It appears that the apps and music were not in the iTunes library on the computer on which you performed the update. Music and the apps themselfes (app data is in the backup) are not part of the bckup hat iTunes makes as the first step of the uPdate. Apps and music are synced from your iTunes library during a latter part of the update process.
Similar Messages
-
Updated my iPod touch 4th gen now I can't get apps and my Netflix is gone
When I even go to apps it shuts down and takes me to the home screen.
Hello Karen,
Try trashing your iPod's Photo Cache. See this article on where to find your Photo Cache. This fix has worked for several users.
http://support.apple.com/kb/ts1314
B-rock -
My new ipod touch 4th gen with ios 6 wont play soun in the headphones, but only through the speaker when my head phones are unplugged
- You do have the volume set all the way up?
- Have you tried another pair of headphones/do the headphone work in other devices?
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the headphone plug a dozen times or so.
Try the following to rule out a software problem:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
Make an appointment at the Genius Bar of an Apple store. It seems yo have a hardware problem, likely a bad headphone jack.
Apple Retail Store - Genius Bar -
Ipod touch 4th gen with iOS 5 capacity bar says other section is taking up 1.53 GB?
When I sync my ipod touch 4th gen with iOS 5 i have 2.8 GB of music and 1.27 GB of apps and i have a 8 GB ipod but the "other" section is taking up 1.53 GB?? i know thats not normal so how do i fix that?
This indicates corrupt files. A restore should resolve it.
-
I know it's a tad late, but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play any of my music. It will play Spotify and YouTube just fine, but it won't play my music. It will just skip to the next a d the next and the next after a second or two without any sound. Please help! Thank you.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I updated my ipod touch 4th gen to ios 5 and lost all my photos. how can i get it back? i'm using windows 7. help please? thanks!
This was the scenario:
The first time I updated, it was only my music that was lost.
When I got my music back, I lost my apps.
When I got my apps back, my contacts, notes and photos were lost.
Now I got back everything except for my photos.
(Yes, I restored from backup several times since the first update.)
Do you think if I try restoring from back up, my photos that were taken from my ipod will be restored finally?
Thank you. -
I can't get the IOS 5 to work for windows Vista. I'm running kaspersky pure 2.0, windows firewall and windows defender. I have turned them all off, I then attach my Ipod 4th gen and I get the "cannot connect to itunes update server". I ran diagnostics in itunes and it tells me I dont have a internet connection. I'm on the internet right now, and I DO have a internet connection, but it tells me Itunes says otherwise. I'm able to send this message on the same pc with internet connection but keep running into this error. I have now read discussiong boards through apple and disabled all my firewalls, still no luck. I was able to update the lates version of itunes, and just waiting to get my ipod updated now, please help me.
On the computer you should be able to go to the network properites. Go to the TCP part and unchec the line that says obtaind DNS automatically and check the one that says use the following. Add the 8.8.8.8 and Google other 8.8.4.4.
For more info see:
https://developers.google.com/speed/public-dns/ -
Now everytime I try to finish the update process I get a message " Apple ID couldn't be created because of a server error. I already have an apple ID I am just trying to finish the update so I can use my ipod touch and can not figure out why I keep getting held back at this message
So I found out with alittle research that instead of entering all that info on my ipod, security questions, birthday, ect that it was much easier to just go to http://appleid.apple.com and place all that info there and save it than try the process on my ipod and it finished the update.
-
/
Well, the problem isn't the back up because I already have a backup saved that I can restore from, I honestly don't know how, but I do, and it has all my apps. The problem is restoring it. I keep getting the "There was a problem downloading the software for the iPod "King". A duplicate file name was specified. With my 3G iPod touch, I did not have it named as "King". I had it as another name. I don't know if that helps, but as I said before, Backup-wise I'm okay for now. Restore-wise I'm not.
NOTE: Reinstalling iTunes doesn't help. -
I updated my ipod touch 4th gen to ios 6.
after finishing updating it told me to connect to itunes. i connected and it didnt recognize it i had to go to recovery mode. i did all of that and it said i need to update to iOS 5.1.1 (which i have had for a few months) . im am not sure what to do. thanks
Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod. -
Ipod Touch 4th Gen with iOS 6 syncs but music library does not. Why?
Hello all. Everything else on the iPod (that I have used) is working fine.
I have tried restarting my computer, iTunes, iPod, re-routing the directory and syncing again. Nothing has worked. I have even tried selecting only certain artists and nothing. I am about to revert back to the old iOS on my iPod, but before I do, does anyone have any suggestions?
Thanks for your time!- You do have the volume set all the way up?
- Have you tried another pair of headphones/do the headphone work in other devices?
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the headphone plug a dozen times or so.
Try the following to rule out a software problem:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
Make an appointment at the Genius Bar of an Apple store. It seems yo have a hardware problem, likely a bad headphone jack.
Apple Retail Store - Genius Bar -
i need help asap because i keep getting kicked off of facebook and twitter because of the update in the software.
On the computer go to iTunes>Preferences>Devices and select the backup and click on delete.
For more information see:
iOS: Troubleshooting backup issues in iTunes -
No wifi on ipod touch 4th gen with ios 6
i recently upgraded my ipod to ios 6 and when i try to set up my wifi it show that it is connected then the apple page comes up and it disconnects from the wifi. Help!
Exact same problem for me.
32gb iPod 4g. Cannot connect to my home wifi networks.Makes the connection and drops it immediately as a www.apple.com Log In page displays.
I am running a 2.4ghz B network for some old devices as well as separate 2.4ghz N and 5ghz N. None currently work.
$#@&!@$! -
IPod Touch 4th Gen failed iOS 6.1 update, stuck in recovery mode
Last night I tried to update my iPod Touch 4th gen to iOS 6.1. The update downloaded from iTunes perfectly fine, but as it was installing I got an error message. Now my iPod is stuck in recovery mode and will not start the recovery process. Both the "Devices and Printers" and "Device Manager" in Windows 7 recognize the iPod as being connected and in recovery mode, but iTunes is not showing the prompt that it detects the iPod in recovery mode. I have tried putting the device into DFU mode, uninstalled and reinstalled both iTunes and the Apple Mobile Device driver, all with no success. I won't be home for about 6 hours, so I can't try connecting it to another computer yet. Can anyone please tell me how to fix it?
Yeah, just happened to me too. Third time Apple has ****-canned my iPod by updating the iOS. So tired of having to do this over and over everytime Apple releases an update.
Thanks a ton, Apple! I was just thinking what I could be doing this eveing after a long day at work, now I've got my answer! You guys are just WONDERFUL! -
I updated my Ipod touch 4th gen (IO6 or whatever its called) And it has the picture that says to connect my ipod to Itunes, and I did, now it says "ITunes has detected an Ipod in recovery mode. You must restore this Ipod before it can be used with ITunes." I just updated it and now I have to restore it??! I don't wanna lose all my things on my ipod just for a stupid update! Please someone help!
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Maybe you are looking for
-
Guys, I have a podcast in iTunes, I want to start to promote it. In order to do this, I think I will have to put tags in the XML file for different sites and I would like to know how to edit this. Does anyone have any good places for me to check out
-
I have set up the far away titles with a photo background, the only problem is that the colour I set for the text are all washed out. If I set the text to black, then it does not appear at all. I just want the text to appear clear and readable in fro
-
idont know ewhy this statment is not working and what is the right statement insert into deleted_orders(employee,order_id,user_id)values('yy',(select order_id,user_id from orders where order_id=491))
-
Hi, I have a 30gig video iPod. What I want to do is bring the iPod to my friend's house to copy some video files onto it. He's got a PC and I have a Mac. I want to use the iPod as an external drive on both computers so I don't have to worry about iTu
-
Turning off MBP Display when Cinema Display connected
Hello, Sorry if this is a stupid question but I have a 23" Cinema Display attached to my MBP via DVI and although it's great to watch DVDs on, I would like to turn off my MBP display whilst doing this to save energy, reduce the distraction etc - is t